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  5. Reviews of The Phoenix Hostel Paddington

Reviews of The Phoenix Hostel Paddington

6 Daventry Street, Westminster Borough, London, NW1 5NX, United Kingdom

#991 of 1,102 hotels in London

Guests' Choice

Review score

Based on 1569 hostel reviews

6.0

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.3

  • Location

    8.0

  • Facilities

    6.3

  • Staff

    7.8

  • Value for money

    7.1

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 11 August 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night

    It was good for amount paid but facilities were very poor. they don't even have fan in the room which is basic requirement. though cleanliness was good toilet were poorly maintained. for five days just before staying here i had stayed in Steam Engine Hostel which was better than this. do if i visit London hence fourth or if any one looking for option I will suggest steam engine rather than this one. and yes they need to fix Fans in room for comfort.

    co-operation by staff.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    5.0
    Good for emergency overnight.
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty, the lockers don't offer confidence of safety.. room crowded.

    Very close to the Edgware station underground, therefore, ideally for emergency sleep. Ideally if you don't have alternatives and don't want to spend on a hotel booking.

    Stayed in August 2025

  • Reviewed: 28 July 2025

    6.0
    Not so bad
    • Leisure trip
    • Solo traveller
    • Bunk Bed in 15-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Not so bad

    Not so bad

    Stayed in June 2025

  • Reviewed: 20 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in 12-Bed FEMALE Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Everthing ist old and a little dirty

    very good price-performance ratio and nice people

    Stayed in July 2025

  • Reviewed: 19 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Bunk beds ladders could do with flat rungs, not comfortable climbing them with bare feet.

    Ís it the Ritz, no, but then if that's what you want go and pay the Ritz prices.

    Stayed in July 2025

  • Reviewed: 26 June 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Great hostel with a great atmosphere. I have been going for a few years now

    Stayed in June 2025

  • Reviewed: 14 June 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in 19-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The space in the showers was very small.

    The staff were nice staff and the ability to check in at midnight, after a delayed flight, was excellent.

    Stayed in June 2025

  • Reviewed: 18 May 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Bunk Bed in 15-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Bedbugs made my stay uncomfortable. There are no power sockets in the room for phone charging and poor room maintenance 😢 🙄 😑

    Location

    Stayed in May 2025

  • Reviewed: 15 May 2025

    6.0
    Good price but for experienced hostellers
    • Leisure trip
    • Solo traveller
    • Bunk Bed in 19-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Beds were very creaky, so no luck sleeping if someone above you turns a lot in their sleep (the whole bed shakes). Also the door to the room was very noisy. Also no luck sleeping during the day, bc people don't respect the silence in the room. No reserved beds, you have to just choose one bed when you get there. There was supposed to be 3 empty beds to choose from, but all of them looked like someone had lied there. The whole hostel wasn't very clean, I recommend bringing slippers or other inside-shoes. The reseption/common area closes at 1am, after that you really can't hang around there.

    Good price and very functional. Super nice staff!

    Stayed in May 2025

  • Reviewed: 10 May 2025

    7.0
    great Location central London
    • Leisure trip
    • Solo traveller
    • Bunk Bed in 19-Bed Mixed Dormitory Room
    • Stayed 3 nights

    Toilet facilities broke down when I was there but was plenty of other toilets and shower facilities available

    The location of all facilities in London is perfect a five-minute walk from Edgeware Road, so very close to Oxford Circus, Buckingham Palace, Trafalgar Square, etc. a very adequate breakfast as well... goof hot shower facilities as well.. and a bar in the evening

    Stayed in May 2025

  • Reviewed: 3 May 2025

    7.0
    Might I book again
    • Leisure trip
    • Solo traveller
    • Bunk Bed in 15-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Toilets and showers need to be clean all the times and rooms

    I don't know

    Stayed in April 2025

  • Reviewed: 24 April 2025

    5.0
    Passable
    • Leisure trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 1 night

    For what you pay its fine. It was cleaned frequently but not very thoroughly. Walls were thin and beds/pillows weren't the best but fine for a one or two nights.

    Staff including Zu and Angel were super nice and friendly and ready to help with anything. Short walk to the underground so easy to get around the city from the hostel!

    Stayed in April 2025

  • Reviewed: 17 April 2025

    5.0
    Security needs
    • Leisure trip
    • Solo traveller
    • Bunk Bed in 19-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Average

    Stayed in April 2025

  • Reviewed: 17 April 2025

    5.0
    Security required
    • Leisure trip
    • Solo traveller
    • Bunk Bed in 19-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Drunk people visit the hostel

    Stayed in April 2025

  • Reviewed: 14 April 2025

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Bunk Bed in 19-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    We didn’t end up staying here very long. However for the time we were there the staff was incredibly kind. Not a bad hostel but definitely a bit more rugged/packed.

    Stayed in March 2025

  • Reviewed: 5 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Too small bed.

    Staff

    Stayed in April 2025

  • Reviewed: 4 April 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Great staff. Not much space to store belonging. Cleaned regularly but not well. Good breakfast for cheap. Great location.

    Stayed in April 2025

  • Reviewed: 27 March 2025

    5.0
    Great easy stay, just the place is a little run down
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    I think it needs a good update! There is mould on the walls and the mattresses are a bit lumpy with some of the beds dipping in the middle, giving me horrid back pain

    I love its location, and how friendly the staff are

    Stayed in March 2025

  • Reviewed: 25 March 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in 19-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were really friendly ,special thanks to zu and Angel they are really cool and friendly

    Stayed in March 2025

  • Reviewed: 21 March 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Bunk Bed in 12-Bed FEMALE Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff are really lovely and helpful, create a nice atmosphere and happy to help find u extra work if you're staying longer and need it. Also the breakfasts really good price with lots of options

    Stayed in March 2025

  • Reviewed: 5 March 2025

    6.0
    Staff excellent. Good value, hot showers, clean toilets, good location
    • Leisure trip
    • Solo traveller
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    For the price it was generally very good. Around the beds, radiator could do with a really good hoover, and dusting! A little work and this could be an excellent hostel. Good hot shower, good toilet facilities. A great reception guy Angel!! very helpful, has great people skills. Very welcoming on arrival.

    Stayed in March 2025

  • Reviewed: 5 March 2025

    6.0
    Need upgrade but staff was great.
    • Leisure trip
    • Solo traveller
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The place need refurbishment and new fitting like individul electrical sockets and new toilet. The staff was really helpfu and friendlyl thats what make it worth the money. Thanks to Angel and sue and the rest of the crew for great hospitality. Definitely will come back just to see you guys.

    Stayed in February 2025

  • Reviewed: 5 March 2025

    7.0
    great if you’re traveling on a budget and for a short amount of days. anything past 3 nights would most likely be unbear
    • Leisure trip
    • People with friends
    • 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    bathrooms could use some more cleaning, specially the first one on the second floor, it was disgusting! the ceiling from our room kept falling bits on my friend’s head… the sheets felt humid and not too clean😩

    great staff who helped me and my friends with everything we needed through our stay, amazing location, very connected to the city, and felt overall safe around the area.

    Stayed in January 2025

  • Reviewed: 1 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    I don't like people checking in while I was asleep at 11pm to 1am. There's always a lot to improved as you know, even 5 star hotels. Water pressure in the small bathroom on level 2 is not sufficient sometimes. Try the big bathroom then.

    Norbert is a good manager. Zu is a great staff. KC is kind. Angel is cool. I like all the rooms that are warm and the quiet surrounding neighborhood. The breakfast is just 3 pounds. The price is almost the lowest in London. If you're on a budget, I recommend that you might go there to spend some nights. It takes 1.75 pounds by bus one way to museums in the city center. By aking underground, it costs mostly 2.75 pounds in Feb 2025. Staff are always helpful. Ask them questions if you need to do so.

    Stayed in March 2025

Showing 1 – 25

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