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Reviews of New County Hotel & Serviced Apartments by RoomsBooked

44 Southgte Street, Gloucester, GL1 2DU, United Kingdom

#11 of 17 hotels in Gloucester

Guests' Choice

Review score

Based on 1864 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 2 September 2025

    7.0
    Very quick to take your money don’t know why it takes so long to get it back. Room was great though.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I’m still waiting to receive my security deposit after almost 2weeks now

    Stay was great can’t complain.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    9.0
    Superb
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    1 of the rooms had strong damp smell

    fantastic location with ncp carpark at rear right in the town centre for pubs food and shops

    Stayed in August 2025

  • Reviewed: 31 August 2025

    8.0
    Very good value for money.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Noisy neighbours (bit of a home from home!), the door outside my room slammed quite loudly. I could hear the other tenants talking loudly in the corridor. As a single woman I found this a bit intimidating (I was in room C6 which was adjoined to the hotel but outside the back door.) The security light was sensitive; I only needed to turn over in bed and it came on.

    I liked the location as it was very central. Friendly staff. The room had a microwave as well as a fridge together with chinaware and cutlery. I wasn't expecting this. Nice comfortable bed.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    7.0
    Room
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room too hot ,Bed not comfortable, it needs a new matress and the pillows had no neck support .

    Size of room and facilities

    Stayed in August 2025

  • Reviewed: 29 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Central position

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Thanks George for your appreciated Support!

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    Pleasant stay. Friendly staff and good location
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The exhaust fan in bathroom was noisy and didn't turn off for ages. No aircon

    Good location in centre of town. Close to docks. Quiet. Clean

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Even with windows open room was hot (but fan was provided) Shower nor consistant Noisy wedding next door on 1st night

    Lovely staff Great location Clean Fridge

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Good place to lay your head
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A few homeless very nearby

    Convenient for the docks

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very good value

    Very nice I would come back

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Nice, will be back
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Airco would be nice.

    Been there several times. Nice hotel. Nothing fancy but decent rooms, nice staff, central location in Gloucester and a parking almost nextdoors. The recent addition of a bar downstairs is excellent.

    Stayed in July 2025

  • Reviewed: 17 August 2025

    8.0
    Very good location and staff
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Banging doors

    the location

    Stayed in August 2025

  • Reviewed: 13 August 2025

    7.0
    Cheap and central
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Waited by the reception area which was closed. Did not realise the bar next door was a part of the hotel. Bed was very squeaky

    Cheap and central. Very nice staff

    Stayed in August 2025

  • Reviewed: 10 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Pleasant stay, location perfect for what we needed.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very hot and couldn't get temp down.

    Spacious and clean

    Stayed in July 2025

  • Reviewed: 9 August 2025

    8.0
    close to the city, easy to park would stay again
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    great location ,Helpful staff

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Central Gloucester
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was very dark and very hot. There were locks on, windows so could not open although a fan was provided which provided some relief.

    The location was fantastic, on the edge of the Docks yet in the centre of town. No car park but a multi storey just around the corner. Basic room that included a fridge, microwave and basic crockery and cutlery. Would stay here again due to location.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    7.0
    Good
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room could do with refurbishment, paint peeling, the extractor fan in the bathroom was noisy,

    The hotel is right in the middle of town, good location to visit the sights, the room had a fridge, microwave, cutlery, dishes, good restaurants, bars, live music. A visit to the new inn is a must.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    Much better than expected.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    My room(C4) was on ground floor next to the stairs and by an entry door which made it a bit noisy by residents using the stairs. Curtain rail was nearly coming away from the wall.

    Location was in the centre of town. No traffic and very quiet. Large bedroom and shower. Lots of hot water from an excellent shower. Tea/coffee facilities, fridge, microwave and cutlery all available in the room.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    We stayed for 1 night and it was really nice, and didn’t break the bank. Definately would stay here again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There isn’t much to not like. It’s worth noting that the NCP behind the hotel is much cheaper if you get the app.

    It’s in the heart of the city, within walking distance to the many restaurants and all the attractions It was quiet at night, the room was lovely and clean, and the beds comfortable.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Yes would come back ,and that man at the front desk was really lovely and he would be the reason I come back here I thin
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I never liked going all the way to the back to get to this room and those weird stairs nearly made me fell down twice, he did show me another room down stairs if I wanted to change rooms but this room was much nicer,what got me really mad is the fact that I could only watch BBC news on this tele , it’s a smart tv you all need to sort this out for a company asking for a down payment of a hundred pounds, wanted to watch tele last night all it keep saying sign in to this I was so blinking fed up, I should just switch it on and the tele do it’s business,next bed uncomfortable bed have a sink and pillow horrible, shower as a woman you have to have a shower cap your hair get wet having a shower, and when it come to washing your holy Mary you have to catch water in you hands to wash your holy Mary as a woman sort these things out, I am going to come back to see if there is any change next month

    It’s a good location very spacious very clean and the fact that it have a fridge and a microwave was really good that made me happy

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Great location clean tidy and comfortable
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The location is excellent and close to everything the staff where efficient and the room was clean and spacious with good amenities

    Stayed in August 2025

  • Reviewed: 24 July 2025

    7.0
    A well located hotel which was clean for a reasonable price. I would stay here again
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room were warm. The rooms did have a fan and we could open the windows but they opened onto the public street.

    Great location which has local reasonably priced car parks within a short walk. Rooms and bar were clean and well presented.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    7.0
    Convenient location.Good sized clean room,comfortable but excessively hot
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The room was unbearably hot. It was well over 30 degrees. There was a small fan which we did turn on but it didn't have much impact. Fortunately we were also able to open the window a smidge - again not much difference. I have to say that I was also disappointed that the staff member who handed us our key in an envelope didn't point out that there was a money off voucher in there to use in the bar. More frustrating because it was the same person who served my husband in the bar and she didn't mention it.

    The Hotel was relatively easy to find. It was ideally situated for our purpose. We managed to find off street parking in the road behind the hotel, which was a bonus. It was very clean and tidy. It looked as if it had been newly decorated. It was surprisingly quiet, considering the location. The room itself was spacious. There was a fridge, microwave and kettle with tea, coffee and milk.

    Stayed in July 2025

Showing 1 – 25

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