Water pressure in the bathroom basin was poor

Discreetly luxurious - the kind of comfortable that enough money buys. Quality of furniture and furnishings were excellent. Staff quiet, friendly, and professional. Complimentary mini bar in the room - just soft drinks but a nice touch.

Stayed in September 2025

Nothin

The friendliness of the staff The comfort of the hotel The location The helpfulness of the concierge team

Stayed in September 2025

Great breakfast lots of choice

Stayed in August 2025

Clean, upscale, new

Stayed in September 2025

Clean and stylish

Stayed in August 2025

Parking seems to always be an issue when staying in London. We needed to park our car at public parking garage about a 5 minute walk from the hotel. Not bad, just something to be aware of.

We stayed just one night after flying into London. The location is in central London and it works well for those wanting to explore areas in the Mayfield district.

Stayed in August 2025

A bit noisy outside in the evenings.

Location is perfect, everything was in line with high standards of neighborhood.

Stayed in August 2025

Extra charge on my bill for room cleaning. They were listed as optional but I didn’t check the bill and wasn’t told about them when checking out. The rate should be the rate.

Superb as always. Room excellent, great service. Brilliant location. My go to place when I’m in town.

Stayed in August 2025

The location in Mayfair is perfect. Quiet, charming street near Green Park. Walking distance to many sites in the west end and near tube stations. The Mayfair Townhouse is converted from older townhomes so the room sizes vary. We booked the garden suite which is very spacious with a separate sitting area and an outdoor garden. The breakfast selection is extensive and delicious. The BEST feature by far is the staff. Outstanding personal attention, they balance professionalism with making you feel like you are treasured friends. We will always stay at Mayfair Townhouse in London.

Stayed in August 2025

Nothing

The location is excellent in the heart of Mayfair, close to restaurants and attractions. The hotel design is elegant with lots of luxury details, and the décor gives a warm, unique atmosphere. The staff were very friendly and professional, with quick and attentive service. The room was clean, comfortable, and the bed was great.

Stayed in August 2025

Very pricy. Refill on coffee not forth coming.

Breakfast was good. Plenty of options.

Stayed in August 2025

Nothing

Everything

Stayed in August 2025

Nothing to dislike about this hotel it is excellent all round

Excellent location, staff attentive for every need lovely bar & room very comfortable with lovely complimentary drinks and snacks. we had a small issue which could have been detrimental to my husband but the staff sorted this within minutes for us. Amazing service, hotel and we would highly recommended.

Stayed in August 2025

Nothing

The people are welcoming and the location is super.

Stayed in August 2025

Some down floor rooms had no view at all

It was a lovely building at a superb location!

Stayed in August 2025

This is probably my favourite hotel in London, it is perfectly centrally located but still feels local and boutiquey unlike some of the other larger hotels in the area. The style is a perfect combination of traditional with a modern and artsy creative twist. The staff are exceptionally friendly, professional and helpful and I would say the bed is among the comfiest I have ever slept on. All round brilliant.

Stayed in August 2025

Nothing

We have been here many times and love it.. very central to walk everywhere .. lovely staff and rooms beautiful… love the bar too

Stayed in June 2025

Lovely stay. Small room but lively decor and well equipped. Staff lovely, did have an issue with key cards that wasn’t sorted.

Stayed in August 2025

Nothing!

Perfect! From the moment the doorman opened the door service was impeccable, cocktails & breakfast fantastic! Definitely stay again.

Stayed in August 2025

Left behind property charge to return £58 which is ridiculous.

Nice room. Had to ask for more t bags etc. Staff generally on the ball & friendly.

Stayed in August 2025

Nothing

Friendly staff, fabulous upgraded room, room service was fantastic

Stayed in August 2025

Just a lil small size of the room

Room size was small other than that everything was great

Stayed in June 2025

The room

Very good

Stayed in August 2025

No sauna or ice bath but that is a very personnel ask and does not count against the high quality of the property.

Location is fantastic, Gary and Nebih were very welcoming (embarrassed I had no cash for tip), very homely atmosphere, facilities are good with Gym, great food on offer, bathroom products are great, clean an well maintained property.

Stayed in August 2025