Reviews of The Marquis of Granby 5 stars
Alkham Valley Road, Alkham, CT15 7DF, United Kingdom
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewStaff very friendly and breakfast was good.
Our room was at the front of the pub on a very busy commuter road, so lots of traffic noise until late at night, and from very early in the morning. We were also above the bar so loud noise from below on our first night.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewEverything else! The staff were all excellent; friendly, welcoming and professional. The quality of the food we had for dinner was exceptional, as was the breakfast. We had a thoroughly enjoyable stay and we would certainly use the Marquis of Granby again.
Room was a little on the small side if staying longer than overnight.
Thank you so much for your kind words! We're delighted to hear that you had such an enjoyable stay with us. It's wonderful to know that our team made you feel welcome and that you found both dinner and breakfast to be exceptional, our chefs will be thrilled to hear your feedback! We appreciate your note about the room size. While our rooms vary, we understand that space can make a difference for longer stays, and we’re always happy to recommend a more spacious option if available. Thank you again for choosing The Marquis of Granby, we look forward to welcoming you back in the future! Kind regards, The Marquis of Granby Team
Thank you so much for your kind words! We're delighted to hear that you had such an enjoyable stay with us. It's wonderful to know that our team made you feel welcome and that you found both dinner and breakfast to be exceptional, … Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe shower above the roll top bath with curtains that weren’t long enough to prevent water leaking on the floor and causing a trip hazard was very poor.
Thank you for taking the time to share your feedback. We're sorry to hear that the shower setup in your room did not meet expectations and caused inconvenience during your stay. Your comments have been passed on to our maintenance and housekeeping teams, and we’re actively reviewing how we can improve the shower area to prevent water leakage and eliminate any potential hazards. We hope you’ll consider staying with us again so we can provide a more seamless and enjoyable visit. Warm regards, The Marquis of Granby Team
Thank you for taking the time to share your feedback. We're sorry to hear that the shower setup in your room did not meet expectations and caused inconvenience during your stay. Your comments have been passed on to our maintenance and … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewFood excellent, great wine selection. Room spotless and bed so comfortable. Staff attentive and professional. Great stay....
Nothing perfect
Thank you so much for your lovely review! We're thrilled to hear you had such a great stay with us. It's wonderful to know that you enjoyed the wine selection, found your room spotless, and slept comfortably, that's exactly the experience we aim to provide. Your kind words about our team mean a lot, and we'll be sure to pass on your compliments to everyone. Kind regards, The Marquis of Granby Team
Thank you so much for your lovely review! We're thrilled to hear you had such a great stay with us. It's wonderful to know that you enjoyed the wine selection, found your room spotless, and slept comfortably, that's exactly the… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewFrom the offset, I noticed that everything at The Marquis was top notch . The room was amazing From the front of house to the very attentive management were very welcoming Wait to you try the breakfast! What a shame to leave !!
N/A . I realky couldn't fault it
Thank you so much for your fantastic review! We're absolutely thrilled to hear that your experience at The Marquis of Granby was top notch from start to finish. It’s wonderful to know you loved the room, felt welcomed by our team, and enjoyed the breakfast. Your kind words mean a lot to us, and we truly hope to welcome you back again soon. Warmest regards, The Marquis of Granby Team
Thank you so much for your fantastic review! We're absolutely thrilled to hear that your experience at The Marquis of Granby was top notch from start to finish. It’s wonderful to know you loved the room, felt welcomed by our team, and … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation is excellent. Staff are extremely friendly. Breakfast and dinner very very good
Nothing
Thank you so much for your kind words! We're delighted to hear that you enjoyed our excellent location, friendly team, and the food at both breakfast and dinner. It’s always a pleasure to know when guests have had such a positive experience. We hope to welcome you back to the Marquis of Granby again soon! Kind regards The Marquis of Granby Team
Thank you so much for your kind words! We're delighted to hear that you enjoyed our excellent location, friendly team, and the food at both breakfast and dinner. It’s always a pleasure to know when guests have had such a positive expe… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLocation, room, restaurant all of the highest quality
Very confy room and really exceptional food
Thank you for your wonderful review! We're thrilled to hear that you found both the room and restaurant to be of the highest quality. It's great to know you had a comfortable stay and enjoyed the exceptional food. We’ll be sure to pass your compliments on to the team and we hope to welcome you back to the Marquis of Granby again soon. Kind Regards The Marquis of Granby
Thank you for your wonderful review! We're thrilled to hear that you found both the room and restaurant to be of the highest quality. It's great to know you had a comfortable stay and enjoyed the exceptional food. We’ll be sure to … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe atmosphere was warm and welcoming the staff great and so was the food. The room was inviting and the bathroom area with the mirror wall behind.
Partner found the bed a bit tall(has major back problems) as he had trouble getting up and down plus the mattress a bit too hard for his liking
Thank you so much for taking the time to share your feedback following your stay at The Marquis of Granby. We're delighted to hear that you enjoyed the warm and welcoming atmosphere, and that our team and food made a great impression, it’s always lovely to know when we get things right. We're sorry to hear, however, that your partner found the bed height and mattress firmness challenging due to his back issues. While we do our best to ensure comfort for all our guests, we understand that individual needs can vary, and we truly appreciate you highlighting this. Your comments have been noted, and we will certainly take them into consideration as we continually look to improve our guest experience. We do hope to welcome you both again in the future, please don’t hesitate to contact us directly if there’s anything we can do to make your next visit even more comfortable. Kind Regards The Marquis of Granby Team
Thank you so much for taking the time to share your feedback following your stay at The Marquis of Granby. We're delighted to hear that you enjoyed the warm and welcoming atmosphere, and that our team and food made a great impression, … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewAmazing place to stay with fantastic food and great staff.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewBeautiful room, boutique feel, fantastic amenities, lovely very pub, great staff, great food. Genuinely can't recommend this place enough in case you're looking for a place to stay for a special occasion
The noise from the road outside was really the only thing we could fault, but it was minor and nothing can be done about that, so basically faultless
Thank you so much for your wonderful review and recommendation! We’re absolutely thrilled to hear you enjoyed your stay, from the boutique feel of your room and fantastic amenities to the food, staff, and overall atmosphere of the pub. It means a lot to know we helped make your special occasion memorable. We do understand that road noise can sometimes be a slight inconvenience, and we really appreciate your understanding on that front. We hope to welcome you back again soon for another relaxing and enjoyable visit! Warmest regards, The Marquis of Granby Team
Thank you so much for your wonderful review and recommendation! We’re absolutely thrilled to hear you enjoyed your stay, from the boutique feel of your room and fantastic amenities to the food, staff, and overall atmosphere of the pub. It … Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe layout and location. The service and food was exceptional
Lack of phone reception. I couldn’t even call my wife from the hotel room who was outside in the car park
Thank you for your review and for highlighting the layout, location, service, and food we're so pleased to hear you enjoyed those aspects of your visit. We’re sorry to hear about the difficulty with phone reception. While we’re located in a rural setting that can sometimes affect signal strength, we understand how frustrating that can be. We're actively looking into solutions to improve connectivity for our guests. In the meantime, our team is always happy to assist with any communications during your stay. We hope to welcome you back again soon.
Thank you for your review and for highlighting the layout, location, service, and food we're so pleased to hear you enjoyed those aspects of your visit. We’re sorry to hear about the difficulty with phone reception. While we’re located… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in May 2025
Verified reviewClose to ferry port, clean, good food, nice staff
Nothing
Thank you so much for your kind review! We're glad to hear you found our location convenient for the ferry, and that you enjoyed the cleanliness, food, and service. It was a pleasure having you stay with us, and we hope to welcome you back again soon.
Thank you so much for your kind review! We're glad to hear you found our location convenient for the ferry, and that you enjoyed the cleanliness, food, and service. It was a pleasure having you stay with us, and we hope to welcome you b… Show more
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewThe hotel was perfect for what we needed, which was a wedding nearby, staff were very helpful and the hotel was fantastic,great room and a superb breakfast, really recommend The Marquis of Grandby.
nothing
Thank you so much for your kind words! We're delighted to hear that The Marquis of Granby was the perfect base for your wedding plans and that you enjoyed your stay with us. It's wonderful to know you found the room comfortable, the breakfast superb, and our staff helpful. We’ll be sure to pass on your lovely feedback to the team. We truly appreciate your recommendation and hope to welcome you back again soon
Thank you so much for your kind words! We're delighted to hear that The Marquis of Granby was the perfect base for your wedding plans and that you enjoyed your stay with us. It's wonderful to know you found the room comfortable, the… Show more
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewVery friendly staff a nd excellent food.
Good afternoon, Thank you for taking the time to leave a review for us. We really appreciate it. We are glad you enjoyed your stay with us and hope you can join us again in the near future. Kind regards, The MoG Team
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe staff were excellent and the decor was great
Good afternoon Kate, Thank you for taking the time to write us a review. We are so pleased you enjoyed your stay with us, we hope to welcome you back again in the future. Kind regards, The MoG Team
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewExcellent
Service and food very good.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewFood was spot on as was the room, easy access to hotel from Eurotunnel
Staff were OK but need some improvement on table service
Good morning Steve, Thank you for taking the time to leave your feedback. We’re so pleased to hear you enjoyed the food and found the room comfortable. It's also great to know our location worked well for your journey from the Eurotunnel. We appreciate your comments regarding the table service. We're sorry it didn’t meet expectations, and your feedback has been shared with the team so we can work on improving the overall guest experience. We hope to welcome you back again soon. Kind regards, The MoG Team
Good morning Steve, Thank you for taking the time to leave your feedback. We’re so pleased to hear you enjoyed the food and found the room comfortable. It's also great to know our location worked well for your journey from the Eurotunn… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified review