Exterior was terrible it looked like parts had been condemned.with builders fences all around . Disabled ramp led to door that was Impossible for a solo wheelchair user to open and the handrail was covered in bird droppings. Interior was dated and although reasonably clean needs a refresh .No disabled ground floor toilets your options are a very dirty staff toilet or return to your room.the room itself was again outdated and in need of decorating and was dirty .

Checking in was easy The staff member who checked us in was very friendly

Stayed in August 2025

Room clean, breakfast good.

Stayed in July 2025

Smelt damp in room,sink dirty and didn’t drain properly,poor quality mattress but otherwise ok breakfast ok.

Stayed in July 2025

No lift available put me on the third floor, no one available to help with luggage and reception and breakfast available at other hotel

Stayed in June 2025

Excellent breakfast. One of us was having an operation at a private hospital.

Stayed in June 2025

How clean it was and how good the breakfast was

Stayed in June 2025

Booked the lawn hotel but actually stayed at the parkside international, next door!

room was spacious, but in need of refurbishment

Stayed in June 2025

Shower head was blocked so water only came out a few jets and bed wasn't the most comfortable.

Breakfast was great value. The staff were friendly and welcoming. Good location in relation to the casino we were visiting.

Stayed in December 2024

Check-in and meals were in a separate building to the inn in a different hotel, room wasn't easy to access due to multiple doors and a staircase which I struggled to use when carrying luggage

Stayed in September 2024

THE BASIN COULD HAVE BEEN CHECKED I GUESS. IT WASNT MADE CLEAR WHICH HOTEL WE WER STAYING IN, ACTUALLY IT WAS THE INTERNATIONAL ON THE SAME GROUNDS

THE TWIN ROOM WAS FINE EXCEPT THE BASIN IN THE BATHROOM WAS BROKEN AND WHEN I REPORTED THAT AT RECEPTION WE WERE OFFERED ANOTHER TWIN ROOM, UNFORTUNALELY WE COULDNT STAY IN THAT ROOM AT IT WAS NOISEY FROM THE NEIGHBOURS IN THE NEXT ROOM, SO WE MOVED BACK, NO PROBS, NICE FULL ENGLISH PROVED THE NEXT MORNING. NICE PLEASANT AND HELPFUL STAFF.

Stayed in October 2024

Was not informed on booking that there is no restaurant evening meal service at weekends including Friday nights. Told by reception that the kitchen staff don't work weekends and told to order a take away. Not what I wanted as I don't eat take away due to medical dietary issues.

The room was comfortable and clean if a bit old. On arrival I was informed I'd be staying in the sister hotel The Park International so this review is for the Park not the Lawn.

Stayed in September 2024

The location on a industrial estate. The room was basic very thin duvets no fridge in the room the shower was poor the bathroom light never worked. When you checked in you had to check In at the adjacent hotel. No one on reception in the lawn hotel.No lifts for those with mobility issues like myself.In fact I believe I'm due a refund for this stay.

The surroundings with all it's marble and chandelier s.The elegance of the place.

Stayed in September 2024

I chose the Lawn Hotel because it was in the area of Reading I wanted to be and because it appeared to be a little further away from the busy man road than the Parkside Hotel. So I was a bit disappointed to have my booking transferred to the Parkside. The Parkside is an adequate hotel, but far too close to that busy road.

friendly staff. Good sized room.

Stayed in September 2024

I needed place to stay in emergency and thank heavens Lawn Hotel had room to put me up

Stayed in June 2024

The shower doors were broken, the shower head was also broken with water squirting out at the top. The site also was 2 separate buildings, the one we stayed in was completely unmanned and outside was like a building site. The kettle in our room wasn’t also very clean. Nothing was also explained about breakfast or where it was etc

The bed was comfortable

Stayed in August 2024

In room 18 the shower did not work properly. I did inform staff at the end of my stay.

Staff were friendly and helpful.

Stayed in August 2024

we have stayed at the park before however this time we were put in the lawn (still being decorated) very upset as my wife has a heart condition and the parks lift is essential for her when we stay there again we will insist on the park or sadly find somewhere else

the location great for us

Stayed in July 2024

No curtains in room 11, not good when it gets at 4:30am 🤷‍♂️

…..

Stayed in July 2024

Difficult stairs ( I'm part disabled) . Having to book In one, stay in the other and then breakfast in the first one

I would have preferred to have booked the other hotel on the site

Stayed in July 2024

Room was fatigued but more importantly filthy. Room poorly sound proofed.

Breakfast ok.

Stayed in July 2024

We spent the first night in the Lawns, but had a problem with water drainage in the bathroom. We were moved to the Parkside building for the second night which was much better. The car park area and area between the two buildings is quite scruffy.

Breakfast good - freshly cooked, hot and good quality. Location was good as we were visiting relatives nearby and it was easy to find and good parking.

Stayed in July 2024

No reception at hotel. Also they didn’t check if tv was working. Also no telephone. I had to call on my mobile to request teaspoons and to complain about tv not working. We were moved to another room but by then we had a few drinks and were settled. Having to move rooms was very inconvenient and spoiled our stay.

Simple n clean

Stayed in July 2024

Broken plug in the sink. The rock hard mattress. No spoon to make a coffee. The large dog below our bedroom window barking. The TV screen was a bit damaged but watchable. Having to check in at the international next door was ok but if we'd known, we wouldn't have dragged everything out of the car til we had done that.

Plenty of parking. Nice breakfast. Nice people

Stayed in June 2024

Location, service, building quite run down and in need of redecorating. Bathroom needed renovation.

Breakfast was good. Bedlinen was clean.

Stayed in May 2024