Reviews of The Keelman
Grange Road Newburn, Newcastle upon Tyne, NE15 8NL, United Kingdom
#25 of 67 hotels in Newcastle upon Tyne
Guests' ChoiceReview score
Based on 736 hotel reviews
8.2Score breakdown
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Cleanliness
8.6
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Comfort
8.6
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Location
9.0
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Facilities
8.3
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Staff
9.3
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Value for money
8.6
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Free WiFi
7.5
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Reviewed: 1 September 2025
Ali
United Kingdom3 reviews8.0“Enjoyed the experience - would book again.”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
The bathroom door didn't close properly.
Breakfast was great, as was food the previous evening. Staff were friendly and helpful. Room was comfortable and clean.
Stayed in August 2025
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Reviewed: 23 August 2025
Karen
United Kingdom22 reviews8.0“Lovely location.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The bed would benefit from a new mattress.
The location
Stayed in August 2025
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Reviewed: 15 August 2025
Lynne
United Kingdom23 reviews8.0“Good value for money.”- • Leisure trip
- • Solo traveller
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Nothing.
On Hadrians Wall path so convenient.
Stayed in August 2025
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Reviewed: 3 August 2025
Steven
United Kingdom1 review8.0“Very comfortable”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
I did not have any dislikes staying at the property.
I liked the rooms and the dinner/breakfast options.
Stayed in May 2025
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Reviewed: 23 July 2025
Neil
United Kingdom10 reviews9.0“Lovely location and very comfortable facilities, with great restaurant.”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
The price was too high. I was walking Hadrian's Wall, and it would have been useful for something akin to a bunkhouse - I didn't need the high quality provided, although it was nice.
The food at this location was very good. The grounds of the hotel were lovely and tranquil. Booking a stay was straightforward on line, and email responses were timely and informative.
Stayed in June 2025
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Reviewed: 20 July 2025
Kirsty
United Kingdom5 reviews7.0“Good stop for walking Hadrian's Wall”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Dinner offer was a disappointingly small menu. Not sure if this was because they were busy due to the hot weather. Service was slow. The bath plug didn't fit - very disappointing after walking quite far that day!
Host/manager was welcoming. Breakfast was good. Location was great for our first stop walking Hadrian's Wall. Packed lunch was very generous!
Stayed in May 2025
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Reviewed: 19 July 2025
Sophie
United Kingdom4 reviews7.0“Comfortable and convenient for walking Hadrian's Wall national trail.”- • Leisure trip
- • Couple
- • Family Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
Reasonable breakfast but would have been nice to have had a cereal option as well. Comfortable room and pleasant staff.
Stayed in July 2025
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Reviewed: 19 July 2025
Malcolm
United Kingdom5 reviews7.0“Lovely building, very helpful and pleasant staff, basic but ok rooms,”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
It was very busy when we arrived with music outside. We’re old people so prefer things quieter nowadays, but it was a hot sunny Saturday afternoon so everyone was making the most of it.
It’s a pleasant location on the Ashe of Newcastle, we didn’t have breakfast but had a nice walk in the surrounding area.
Stayed in July 2025
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Reviewed: 18 July 2025
Mark
United Kingdom10 reviews8.0“Incredibly comfortable stay. Nonsense accommodation with a village pub vibe. Recommended.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Evening meal was not what was expected. Not fully cooked when served, I.e. lukewarm and menu items missing with no alternatives offered or refund.
Close to our final location, but still relatively secluded on the outskirts of Newcastle. Excellent choice of local beers. Manager and staff friendly and helpful.
Stayed in July 2025
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Reviewed: 16 July 2025
Michael
United Kingdom28 reviews5 helpful votes7.0“great location, comfortable facilities and surrounding”- • Business trip
- • Family with young children
- • Family Room - Disability Access
- • Stayed 1 night
live music in the bar was too loud making conversation difficult
great location, comfortable facilities and surrounding
Stayed in June 2025
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Reviewed: 13 July 2025
Nicolle
Australia9 reviews9.0“Quaint country with pub”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
It’s quite far from anything
CUTEST pub ever. Good vibes. Room was neat, tidy and comfortable. Staff were lovely.
Stayed in July 2025
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Reviewed: 6 July 2025
Billingham
United Kingdom8 reviews1 helpful vote9.0Superb- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The staff are so friendly and helpful
Stayed in July 2025
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Reviewed: 5 July 2025
Ross
Australia11 reviews9.0“Loved our stay close to family”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Lacked WIFI Fridge and Fan in room
Comfortable stay. Value for money. Great Staff. Lacked WIFI and Fridge and Fan in room
Stayed in July 2025
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Reviewed: 23 June 2025
Margaret
United Kingdom7 reviews1 helpful vote9.0“Third time staying here. Will be back”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Friendly staff good food and comfortable accommodation
Stayed in May 2025
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Reviewed: 18 June 2025
Donna
United Kingdom3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Beautiful place and surroundings. Staff were lovely. Food was nice but a little over priced for what you got
Stayed in June 2025
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Reviewed: 17 June 2025
Leone
United Kingdom7 reviews7.0“Pleasant stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Food could be better.
Food generally was fine but not brilliant. For dinner, the minestrone soup was excellent and set high expectations, but then the burger was a bit dull (though I did appreciate the homemade patty), and the eggs Benedict for breakfast was again fine but the hollandaise sauce could use some work.
Stayed in June 2025
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Reviewed: 9 June 2025
Carol
United Kingdom24 reviews3 helpful votes8.0“This is a very good hotel, ideally located and with everything you need. Excellent value for money.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Very minor point, but it would be helpful if there was the ability to keep the room door unlocked when bringing in luggage as it automatically locks behind you and it would be very easy to lock yourself out.
The staff are always courteous and helpful, very engaging.. it's very dog friendly and well appointed.
Stayed in June 2025
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Reviewed: 4 June 2025
Ann
United Kingdom18 reviews8.0“Well located and room was comfortable.”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
There were a couple of things not on the menu but we eventually found something we both liked.
Excellently located, right on route of Hadrians Wall path. We were a little worried as had read some negative reviews, but the accommodation was great. We had a spacious double and it was clean. The staff were very friendly.
Stayed in June 2025
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Reviewed: 28 May 2025
Ann
Australia20 reviews8.0“Great place but need to make visitors aware of when food service finishes and offer pre order please”- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
My friends and I had walked along Hadrians wall from Chollerford There was no food available for us when we arrived at 6:50 as service stopped at 6:30 We were not aware of this and couldn’t even get a sandwich
Good breakfast Friendly staff Nice location Clean facilities
Stayed in May 2025
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Reviewed: 27 May 2025
Stewart
United Kingdom33 reviews3 helpful votes7.0Good- • Leisure trip
- • People with friends
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
We had been doing a stage of Hadrian's Wall and been walking for 10 hours when we arrived at 7 30. We were informed that food had stopped at 6pm which was very disappointing. Also breakfast took over an hour the next day as there was only one person serving.
Excellent location just off the river. It was obvious a lot of work had been done as the pub itself looked superb. The lodges are a bit away from the pub so are not noisy at all.
Stayed in May 2025
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Reviewed: 26 May 2025
Shiv
United Kingdom5 reviews9.0“Perfect for couples and families, not too far out of Newcastle”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
We are not fans of traditional breakfast and that was all we were offered, saying that it was tasty!
Overall setting, beer garden (well the sun was shining!), good food and a great evening atmosphere. The lodge accommodation was spacious and comfortable and the ensuite was modern and had an over shower bath. Though we didn't take up the offer, packed lunches were available for a fee.
Stayed in May 2025
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Reviewed: 25 May 2025
Lance
New Zealand38 reviews2 helpful votes8.0“Very nice Hotel”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
No wifi in our room
Great location for our adventure, walking Hadrians Wall
Stayed in May 2025
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Reviewed: 25 May 2025
Lana
Australia17 reviews1 helpful vote7.0“Nice, clean and convenient.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
There was no where to drop the key off in the morning. We had to go out for breakfast and come back when the pub staff were working to drop this off.
It was a convenient location, the staff were very friendly, the room was clean, warm and had everything we needed for a short stay.
Stayed in March 2025
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Reviewed: 23 May 2025
Vivien
United Kingdom5 reviews8.0“Good value accommodation with friendly pub/ restaurant”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
There was a musician singing & playing a guitar loudly in the restaurant while we were eating our evening meal. We were tired and would have preferred a quiet place to eat and unwind after a long day hiking!
It was ideal for doing Hadrian’s Wall path walk which runs along side the pub car park and river adjacent to the Keelman.
Stayed in May 2025
