8.2

Reviews of The Keelman

Grange Road Newburn, Newcastle upon Tyne, NE15 8NL, United Kingdom

  • Ali

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Breakfast was great, as was food the previous evening. Staff were friendly and helpful. Room was comfortable and clean.

    The bathroom door didn't close properly.

  • Jenny

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Peter

    Reviewed: 26 August 2025 · Stayed in July 2025

    Verified review
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  • Emily

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Couldn't fault the staff who were all super kind and welcoming. Dinner was delicious and good value.

    The windows were filthy so the room felt dark, and the temperature guage on the shower was broken, although set to warm. All milk for coffee served in plastic tubes (personal bugbear).

  • Robert

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Really nice rooms clean and comfortable with the pub right outside, plenty of parking and right by where we needed to be. Staff helped us with a 24 hour cab service

    Nothing

  • Karen

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The location

    The bed would benefit from a new mattress.

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  • Gordon

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Both the staff and the hotel setting are brilliant, most enjoyable stay.

  • Nicola

    Reviewed: 15 August 2025 · Stayed in May 2025

    Verified review
  • Lynne

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    On Hadrians Wall path so convenient.

    Nothing.

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  • Dave

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Alison

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review
  • Brian

    Reviewed: 8 August 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    The room was good value for money and the staff were really friendly and helpful.

    The breakfast was shockingly bad. Sausages were like that of a supermarket frozen own brand, couldn’t be cheaper if they tried. For the price they are charging I would have expected far better quality produce.

  • Tom

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • Steven

    Reviewed: 3 August 2025 · Stayed in May 2025

    Verified review

    I liked the rooms and the dinner/breakfast options.

    I did not have any dislikes staying at the property.

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  • Richard

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    We stay at least once a year great location

    Nothing

  • Ainsley

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • Patrizia

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    The welcoming smiles of the staff The whole ambiance Separate areas for different moods The escape to the country feel but only 10 mins from the city

    Fly net so we could sleep with the Juliet balcony window open Or a fan Access to an iron and ironing board

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  • Patrizia

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    I enjoyed the whole time I was there staff were pleasant happy to to help a beautiful environment Especially the out door space and woodlands and was nice to see that your dog dog friendly

    The only thing that would say is a fan as it was quite hot in the evening and an iron and ironing board would would handy but in fairness I didn't ask if they were available

  • Wendy

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Friendly and accommodating staff. Room was comfortable.

    Food too expensive for what it was. You need to reduce portion sizes but improve quality with more in house preparation. Veggie options lacking in any protein - just removing the meat is not acceptable, it needs to be replaced with a suitable veg alternative. Breakfast - very disappointing. Firstly we were under the assumption it was included in the room price. Secondly it ended up costing £30 but was probably only worth £5. The full breakfast was too large a portion so we went for eggs benedict, one with ham and one without (veggie), but we were still charged full price for that one. The muffin was not toasted properly, was stodgy and the hollandaise sauce was too much. Two slices of toast for £4.50 is a joke and we were charged for tea.

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  • 7.0 Good
    Hannah

    Reviewed: 24 July 2025 · Stayed in May 2025

    Verified review
  • Neil

    Reviewed: 23 July 2025 · Stayed in June 2025

    Verified review

    The food at this location was very good. The grounds of the hotel were lovely and tranquil. Booking a stay was straightforward on line, and email responses were timely and informative.

    The price was too high. I was walking Hadrian's Wall, and it would have been useful for something akin to a bunkhouse - I didn't need the high quality provided, although it was nice.

  • Kirsty

    Reviewed: 20 July 2025 · Stayed in May 2025

    Verified review

    Host/manager was welcoming. Breakfast was good. Location was great for our first stop walking Hadrian's Wall. Packed lunch was very generous!

    Dinner offer was a disappointingly small menu. Not sure if this was because they were busy due to the hot weather. Service was slow. The bath plug didn't fit - very disappointing after walking quite far that day!

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  • Sophie

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Reasonable breakfast but would have been nice to have had a cereal option as well. Comfortable room and pleasant staff.

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