No complaints

Room great staff helpful meal good8

Stayed in August 2025

Breakfast started at 8am or a bit later, as they don't really focus on those lodging there. Also you were expected to go outside and in the front restaraunt door rather than use an internal fire door largely as that needed some screws fixed on the door catch.

This is more of an 'Inn' in the tradition of a place to eat that happens to have a few rooms you can stay at. The locations is excellent, central and opposite the Co-op if you need any supplies. While it lacks dedicated parking, there is a modest council car park outside that has no time-restrictions (unlike the larger Co-op park). The meals were good and service similar. The rooms were comfortable and fairly modern (by standards of other Thurso hotels) and the WiFi was reliable with a few access points around the building, although it seemed a bit slow (but that could be a deliberate per-user limiting for fair use, etc).

Stayed in August 2025

Spacious rooms, friendly staff

Stayed in July 2025

Room door key did not function properly

Location and food excellent

Stayed in May 2025

I felt that the entrance to the hotel was like the trademans entrance, round the back. The stairs carpet could do with a good clean and the whole stairs area brightening up. Also 2 fights of stairs to our room no lift.

It was handy for the town. The room was great nice and big and well maintained. Very good shower on the whole a nice place to stay.

Stayed in July 2025

It was a good value.

Stayed in June 2025

Room on top floor a bit of a hike for those with bad knees. Room was a little warm

The restaurant had a great atmosphere and room was comfy

Stayed in June 2025

Friendly staff clean room good food in restaurant

Stayed in June 2025

I personally don’t really like carpet in the room as it makes it look a bit tired.

Nice spacious room, good hot shower and food in the restaurant was lovely.

Stayed in June 2025

Loud music being played down stairs

The room was clean and comfy.

Stayed in June 2025

The stairs were a lot to navigate for someone with mobility issues.

Incredible room. Large, nice windows. Clean. Staff were helpful, kind, and went the extra mile to help with luggage and to get us places to sit in the restaurant for meals.

Stayed in May 2025

We had a meal in the evening which we enjoyed. The room was cosy and very clean. The staff were extremely friendly and helpful .

Stayed in June 2025

Some initial problems with door locks not functioning well and made us concerned about being able to lock and get back into the room. Also instead of normal size towels we were left with 3 hand towels to use.

Location. Meal was nice in the restaurant and young man was helpful when we couldn’t get into the room allocate to us.

Stayed in May 2025

Good restaurant in the building, parking facility available, not far from the Srabsterferry to the Orkney's

Stayed in May 2025

Nothing

Comfortable room

Stayed in May 2025

Shower was a bit tricky due to it being fully fixed in but was working fine.

We had a fab stay, the room was huge and we were treated to a super king size bed! We had food in the restaurant which was lovely. They did have a breakfast menu as well.

Stayed in May 2025

Seemed very warn, only 1 bedside cabinet and chair, bed was warn. Windows didn't open.would of expected breakfast for the price. Had a BT of a hostel feel to it.

Large room and shower was good despite shower curtain. Staff really helpful and polite. Was clean.

Stayed in May 2025

Access to bedrooms is overly complicated. No wash supplies in the shower.

Breakfast options very good. Food is great.

Stayed in May 2025

I stayed on a Saturday night. The music was very loud. It did stop at 2300 but for some reason started again around 2345 for another 15 minutes or so.

Nice comfortable and clean. Staff very helpful. Food on premises very good.

Stayed in May 2025

Shower was a bit too hot, but bearable

Great food, easy location to find, 2 min walk into Thurso Town, local parking available.

Stayed in May 2025

The walk up to the room was a bit circuitous. Breakfast not included

It was a very spacious room. Nicely furnished with good bathroom It was very quiet and in a good location

Stayed in May 2025

No breakfast included and they had some construction at the entrance. Otherwise, it is a nice spot.

Good sized room and a modern bath. I had great natural light in the room. It was in a good location. The restaurant served excellent food. Co Op food was very close by.

Stayed in May 2025

Large spacious well decorated room and very good en suite bathroom.

Stayed in February 2025

The toilet was not clean on arrival, there were some broken fixtures, like the glass on the table wasn’t attached…I’m not sure if this was meant to be or not. The kettle had water left in it. TV remote was temperamental

Great mattresses, comfortable stay. Food was very good. Complimentary toiletries and biscuits well received. Staff really friendly.

Stayed in February 2025