Reviews of The Fir Tree Country Hotel
The Grove Fir Tree, Fir Tree, DL15 8DD, United Kingdom
#1 of 1 hotels in Fir Tree
Guests' ChoiceReview score
Based on 586 hotel reviews
9.0Score breakdown
-
Cleanliness
9.4
-
Comfort
9.4
-
Location
9.2
-
Facilities
9.0
-
Staff
9.7
-
Value for money
9.3
-
Free WiFi
8.5
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 3 September 2025
Nicola
United Kingdom3 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Triple Room
- • Stayed 1 night
- • Submitted via mobile
Very friendly and helpful staff. Accommodation Very clean and comfortable.
Stayed in August 2025
-
Reviewed: 1 September 2025
David
United Kingdom14 reviews9.0“Very good”- • Leisure trip
- • Group
- • Family Room
- • Stayed 1 night
Would have preferred mugs for tea rather than cups.
Very friendly staff. The full English breakfast was good.
Stayed in August 2025
-
Reviewed: 29 August 2025
Colin
United Kingdom6 reviews10“Excellent all round.”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The bathroom mirror was a little high on the wall. I had to stretch to have a shave. However, I’m quite small and that’s just being picky.
Spotlessly clean with plenty of tea, coffee in the room. Good toiletries. Staff were very friendly. Car park good.
Stayed in August 2025
-
Reviewed: 28 August 2025
Claire
United Kingdom11 reviews9.0“Lovey place great food”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Would have been good to have the bar open when we got back from Kynren to have a nightcap we got back at 10:10 and it was all closed
Food was really good, room nicely laid out very comfortable bed
Stayed in August 2025
-
Reviewed: 27 August 2025
Anne
United Kingdom44 reviews3 helpful votes9.0“As expected. Enjoyed our stay”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing of note which we couldn't cope with
The quietness of the room, staff were great and room very clean. Any problems rapidly sorted eg shower not working and fire alarm going off very late at night
Stayed in August 2025
-
Reviewed: 24 August 2025
Norman
United Kingdom89 reviews2 helpful votes10“Excellent experience”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
N/a
Stayed the night and had evening meal which was excellent and very filling so much so did not do breakfast but I know from past experience it was excellent staff make you feel welcome and would recommend this hotel.rebook for next month.
Stayed in August 2025
-
Reviewed: 21 August 2025
David
United Kingdom18 reviews9.0“Excellent place with good food...... Recommended”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Excellent stay and meals.... I cant fault it...
Used as a one night stop over.... Very good well appointed room, comfortable , clean and quiet. Dined here in the evening and again for breakfast.... both meals excellent.... would most definitely stay here again and recommend this place.
Stayed in August 2025
-
Reviewed: 20 August 2025
John
United Kingdom29 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing we liked everything
We liked everything about fir tree country hotel, the staff, the room and the food were excellent
Stayed in August 2025
-
Reviewed: 20 August 2025
Anne
United Kingdom9 reviews8.0“Visit in August”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
We had to say what was needed in the room eg coffee etc rather than the staff checking the room.
Convenient for the Kynren
Stayed in August 2025
-
Reviewed: 18 August 2025
Janet
United Kingdom9 reviews9.0“Wonderful place to stay”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
- • Submitted via mobile
Wonderful welcome. Very helpful friendly staff. Lovely room. Fantastic food.
Stayed in August 2025
-
Reviewed: 17 August 2025
Paul
United Kingdom5 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Great room very clean staff were very friendly and the breakfast was brilliant
Stayed in August 2025
-
Reviewed: 17 August 2025
Alans
United Kingdom3 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Excellent location for the Bishops Palace and the area.
Stayed in August 2025
-
Reviewed: 17 August 2025
Roma
United Kingdom12 reviews10“Overnight stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Location great for our trip. (And easy access from A68) Ample parking. Friendly staff. And the evening meal was wonderful!
Stayed in August 2025
-
Reviewed: 15 August 2025
Judith
United Kingdom6 reviews9.0“The super friendly staff absolutely made our short visit.”- • Leisure trip
- • Couple
- • Standard Triple Room
- • Stayed 1 night
- • Submitted via mobile
The hotel was in a fab location, very peaceful and ideal to travel about.
Stayed in August 2025
-
Reviewed: 9 August 2025
Michal
Isle of Man6 reviews9.0“Nothing more to add to above comments”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Disappointed the bar closed when food finished 8.30/9.00pm. A little early to retire to the bedroom. The other pub in the village was conveniently located and it was noticeable on each evening the number of residents from Fir Tree there were!
Ideal location and very comfortable. Excellent menu and good food
Stayed in August 2025
-
Reviewed: 7 August 2025
Dale
United Kingdom7 reviews9.0“brilliant place in all respects.”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 3 nights
small thing but i would have liked to see a real ale on.
brilliant location, exceptionally clean and staff very welcoming and polite, food service both breakfasts and evening meals arrived very promptly.
Stayed in July 2025
-
Reviewed: 6 August 2025
Simon
United Kingdom11 reviews10“Excellent in every aspect. You can't beat it!! 😀🌟🌟🌟🌟🌟”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Found the hotel and parking was no problem. I walked into the property which felt like home. A little dark but the atmosphere was calm and lovely. I was greeted by a warm welcome from the owner and soon booked in. I was shown to our room (room 7) which on inspection was floorless. A beautiful room, clean tidy with an awesome aura about it. Room were closed to the car park which was great as we had a dog. Next to the hotel is a. Community green field you can exercise your dog in. (Please pick up any poop left by the family friend!). The room was comfortable and easy access was gained to the hotel via the back door. Staff were fantastic and every one was professional and friendly. Quality of beer on tap was nice and the friendly calm atmosphere was so relaxing. Food was exceptional and the wine list excellent. Breakfast was super and just what you wanted for a busy day walking, hiking or travelling. All staff were willing to talk and spent time with you. A fantastic place to stay with 10 out of 10 🌟 s for everything. I especially enjoyed the red wine with the exceptionally well cooked steak. Thank you for one of the best stays I've had The Firtree Hotel. I can't recommend it enough. I will be back when travelling from Scotland south to visit family.
Stayed in August 2025
-
Reviewed: 5 August 2025
Phil
United Kingdom10 reviews10“Will defo go back again, nice little hotel with great food, just perfect.”- • Business trip
- • Group
- • Double Room
- • Stayed 3 nights
Nothing!
Rooms, food at the restaurant and even breakfast were exceptional.
Stayed in July 2025
-
Reviewed: 5 August 2025
Alison
United Kingdom3 reviews10Exceptional- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Staff amazing, so friendly and welcoming. Beautiful location, comfy room amd fishnchips were scrumptious!!Thank you
Stayed in August 2025
-
Reviewed: 28 July 2025
Tim
United Kingdom70 reviews6 helpful votes9.0“One of the nicest stays in England I've had.”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
I can't think of anything, other than a friend was planning to meet me there, but was unable to due to a migraine! Try again next year.
The staff were very friendly and welcoming and understood why I asked where to park my motorcycle (to keep it safe from others entering and leaving the car park). They left me considering returning the next year when I repeat the journey (the first hotel I've used in 5 years of making this journey I've wanted to).
Stayed in July 2025
-
Reviewed: 26 July 2025
Leslie
United Kingdom36 reviews7 helpful votes10“Unbelievable”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing Brilliant
Good excellent staff really friendly can’t fault the place
Stayed in July 2025
-
Reviewed: 23 July 2025
Julie
United Kingdom18 reviews8.0“Great stay”- • With a pet
- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The ease and friendliness of the hotel staff also the food was good
Stayed in July 2025
-
Reviewed: 20 July 2025
Christopher
United Kingdom6 reviews10“Kynren stopover”- • Leisure trip
- • People with friends
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Great location for visiting Kynren, had another lovely stay here, comfortable rooms,clean, Staff very friendly. Had a lovely meal in restaurant
Stayed in July 2025
-
Reviewed: 16 July 2025
Roger
United Kingdom67 reviews4 helpful votes9.0“Pleasant hotel and good value”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Unable to get normal tv
Food was very good.
Stayed in July 2025
