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  5. Reviews of The Coach House Inn

Reviews of The Coach House Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

39 Northgate Street, Chester, Chester, CH1 2HQ, United Kingdom

#13 of 33 hotels in Chester

Guests' Choice

Review Score

Based on 932 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.8

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.8

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 3, 2025

    10
    Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to suggest.

    The best food served for 2 days. Excellent service from staff. The room clean and spot on.

    Stayed in September 2025

  • Reviewed: September 2, 2025

    9.0
    Lovely stay, would recommend.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The furniture in the room was a bit dated.

    Lovely big room and a delicious breakfast in the morning.

    Stayed in August 2025

  • Reviewed: August 31, 2025

    9.0
    Birthday weekend in Chester
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price It was only a pub with rooms but it was race weekend and I feel the prices were hiked up

    Nice hotel Great location in town centre Helpful friendly staff

    Stayed in August 2025

  • Reviewed: August 30, 2025

    10
    Highly recommend this Hotel to everyone
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Lovely rooms, great staff and fantastic food! The location was perfect for us too.

    Stayed in August 2025

  • Reviewed: August 27, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything was brilliant staff were very friendly and helpful lovely place 😀

    Stayed in August 2025

  • Reviewed: August 24, 2025

    10
    Thoroughly enjoyed our 2 nights stay here and will definitely be returning again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    No issues, thank you to all the amazing staff.

    We found all the staff very friendly, helpful and very accommodating to all our requirements. Both breakfast and dinner were absolutely delicious with a great choice and the bar area was spacious and relaxing. This hotel is in a great central location for shopping and sightseeing.

    Stayed in August 2025

  • Reviewed: August 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in August 2025

  • Reviewed: August 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise at nght from the bar below specifically outside under the window and later music from a bar opposite. The window had to be open with the double glazed unit open for ventilation as it was hot weather. Stairs carpets could do with a clean.

    Large room and bathroom , good location in the cty centre, good facilities

    Stayed in August 2025

  • Reviewed: August 14, 2025

    8.0
    Nice and clean
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff having beer at end of shift - felt need to use the F word in every sentence in front of my son

    Good location and clean

    Stayed in August 2025

  • Reviewed: August 12, 2025

    8.0
    Great location, clean room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress was a bit worn out.

    In the middle of the old town centre. Good breakfast which was available for £9,95 per person. The stairs to the rooms and the room were clean but a bit tired.

    Stayed in August 2025

  • Reviewed: August 12, 2025

    8.0
    Great central location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Woke up very early by brewery delivery but that’s the downside of staying in a pub. Otherwise would definitely recommend

    Great central location. Lovely staff and very helpful. We didn’t eat in restaurant on this visit but we have in the past and food is superb. Lovely big room with everything you need for a comfy stay.

    Stayed in August 2025

  • Reviewed: August 12, 2025

    8.0
    As we were only in the room to sleep it was good Would stay here again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The windows in bedroom didn’t have a catch to stay open but there was a fan in the room , could do with an uplift , The stairs are quite steep also If you have mobility issues, can’t comment on restaurant as we didn’t eat there but the dining room looked nice

    Was in a great location for restaurants , bars and shops

    Stayed in August 2025

  • Reviewed: August 11, 2025

    8.0
    Overall a great stay, best location to be in the centre of things, very noisy over the weekend.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Probably due to the location and being on a weekend, even though we were on the top floor the disturbance from loud music went on until about midnight, some from the Inn itself (I do appreciate it's a pub) which quietened down about 10 pm, and also from surrounding Bars/Restaurants which went on until after midnight. We were conscious of having to turn the volume of the TV in the room up quite loudly to hear it. This may be a different experience during the week. We would also have liked to see a fridge in the room but unfortunately not, especially on a very warm weekend

    Overall the hotel/Inn was very nice, staff were friendly and happy to help. Breakfast and evening meal were cooked and presented well. For a central location the Coach House is perfect.

    Stayed in August 2025

  • Reviewed: August 6, 2025

    8.0
    Lovely hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Scorching hot water in bathroom. Even though you can regulate water temperature in the shower it was still too hot Mattress was sinking but still comfy

    Very pleasant staff, lovely breakfast, large room

    Stayed in August 2025

  • Reviewed: August 3, 2025

    8.0
    P&S Friday night in Chester.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some information in the room concerning the restaurant prices were incorrect. This was rectified later on.

    Location clean and comfortable room and a good breakfast.

    Stayed in August 2025

  • Reviewed: August 3, 2025

    10
    great place to stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    great place to stay

    Stayed in August 2025

  • Reviewed: August 1, 2025

    10
    Exceptional
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were excellent could not do enough for you the bed was so comfortable and loved the location

    Stayed in August 2025

  • Reviewed: July 30, 2025

    8.0
    Great location.
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night

    Fantastic, central location. Friendly reception staff. Clean spacious room.

    Stayed in July 2025

  • Reviewed: July 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stairs

    Location

    Stayed in July 2025

  • Reviewed: July 22, 2025

    10
    Brilliant thank you
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe check in 2pm and checkout 12

    Never had breakfast, location great had a fab weekend, and already booked for next year

    Stayed in July 2025

  • Reviewed: July 16, 2025

    10
    very pleasant stay in comfortable room, good location
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights

    Comfortable room, friendly helpful staff, very good being able to get fresh milk for room, good view from window (lively during the day, evening but quiet at night), very central for everything

    Stayed in July 2025

  • Reviewed: July 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Power point not working near the kettle.

    Meals were amazing, a great atmosphere in the heart of the town so easy to explore on foot. Parking was close bye even if you had to pay for it.

    Stayed in July 2025

  • Reviewed: July 1, 2025

    8.0
    Good value and central location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very very stuffy, the fan was very much appreciated though as we wouldn’t have managed without it. The TV was very small, you couldn’t really see the screen when sat in bed. Some of the plug sockets underneath the desk didn’t work (room 4). At the time of booking it mentioned there was a mini fridge in the room which was a huge bonus for me as someone with a food allergy that often brings my own food to places. However when we arrived there was no mini fridge and it had been removed from the listing. Not sure if it was a change to the rooms or a glitch!

    Great central location and very cheap considering that it’s right in the centre. We were able to easily come back to the room multiple times a day without it being a long walk. It was helpful having a hair dryer, iron/ironing board and toiletries already in the room. Especially helpful having a powerful fan! Bed was very soft and comfortable and very spacious. Room was quite big too so we had plenty of room to scatter our stuff and put things away.

    Stayed in June 2025

  • Reviewed: June 27, 2025

    9.0
    Great location lovely hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent location and lovely decor

    Stayed in April 2025

Showing 1 - 25

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