39 Northgate Street, Chester, Chester, CH1 2HQ, United Kingdom
#13 of 33 hotels in Chester
Guests' ChoiceBased on 932 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.8
Facilities
8.8
Staff
9.4
Value for money
8.8
Free Wifi
8.6
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End of dialog contentReviewed: September 3, 2025
Isaac
United KingdomNothing to suggest.
The best food served for 2 days. Excellent service from staff. The room clean and spot on.
Stayed in September 2025
Reviewed: September 2, 2025
Margaret
United KingdomThe furniture in the room was a bit dated.
Lovely big room and a delicious breakfast in the morning.
Stayed in August 2025
Reviewed: August 31, 2025
Anthony
United KingdomThe price It was only a pub with rooms but it was race weekend and I feel the prices were hiked up
Nice hotel Great location in town centre Helpful friendly staff
Stayed in August 2025
Reviewed: August 30, 2025
Katherine
United KingdomNothing
Lovely rooms, great staff and fantastic food! The location was perfect for us too.
Stayed in August 2025
Reviewed: August 27, 2025
Deborah
United KingdomNothing
Everything was brilliant staff were very friendly and helpful lovely place 😀
Stayed in August 2025
Reviewed: August 24, 2025
Peter
United KingdomNo issues, thank you to all the amazing staff.
We found all the staff very friendly, helpful and very accommodating to all our requirements. Both breakfast and dinner were absolutely delicious with a great choice and the bar area was spacious and relaxing. This hotel is in a great central location for shopping and sightseeing.
Stayed in August 2025
Reviewed: August 23, 2025
Colin
United KingdomLocation
Stayed in August 2025
Reviewed: August 21, 2025
Rebecca
United KingdomNoise at nght from the bar below specifically outside under the window and later music from a bar opposite. The window had to be open with the double glazed unit open for ventilation as it was hot weather. Stairs carpets could do with a clean.
Large room and bathroom , good location in the cty centre, good facilities
Stayed in August 2025
Reviewed: August 14, 2025
David
United KingdomStaff having beer at end of shift - felt need to use the F word in every sentence in front of my son
Good location and clean
Stayed in August 2025
Reviewed: August 12, 2025
Martine
NetherlandsThe mattress was a bit worn out.
In the middle of the old town centre. Good breakfast which was available for £9,95 per person. The stairs to the rooms and the room were clean but a bit tired.
Stayed in August 2025
Reviewed: August 12, 2025
Joanne
United KingdomWoke up very early by brewery delivery but that’s the downside of staying in a pub. Otherwise would definitely recommend
Great central location. Lovely staff and very helpful. We didn’t eat in restaurant on this visit but we have in the past and food is superb. Lovely big room with everything you need for a comfy stay.
Stayed in August 2025
Reviewed: August 12, 2025
Iola
United KingdomThe windows in bedroom didn’t have a catch to stay open but there was a fan in the room , could do with an uplift , The stairs are quite steep also If you have mobility issues, can’t comment on restaurant as we didn’t eat there but the dining room looked nice
Was in a great location for restaurants , bars and shops
Stayed in August 2025
Reviewed: August 11, 2025
Terry
United KingdomProbably due to the location and being on a weekend, even though we were on the top floor the disturbance from loud music went on until about midnight, some from the Inn itself (I do appreciate it's a pub) which quietened down about 10 pm, and also from surrounding Bars/Restaurants which went on until after midnight. We were conscious of having to turn the volume of the TV in the room up quite loudly to hear it. This may be a different experience during the week. We would also have liked to see a fridge in the room but unfortunately not, especially on a very warm weekend
Overall the hotel/Inn was very nice, staff were friendly and happy to help. Breakfast and evening meal were cooked and presented well. For a central location the Coach House is perfect.
Stayed in August 2025
Reviewed: August 6, 2025
Collette
United KingdomScorching hot water in bathroom. Even though you can regulate water temperature in the shower it was still too hot Mattress was sinking but still comfy
Very pleasant staff, lovely breakfast, large room
Stayed in August 2025
Reviewed: August 3, 2025
Philip
United KingdomSome information in the room concerning the restaurant prices were incorrect. This was rectified later on.
Location clean and comfortable room and a good breakfast.
Stayed in August 2025
Reviewed: August 3, 2025
Scott
United Kingdomn/a
great place to stay
Stayed in August 2025
Reviewed: August 1, 2025
Parry
United KingdomThe staff were excellent could not do enough for you the bed was so comfortable and loved the location
Stayed in August 2025
Reviewed: July 30, 2025
P
United KingdomFantastic, central location. Friendly reception staff. Clean spacious room.
Stayed in July 2025
Reviewed: July 28, 2025
Jeffrey
United KingdomStairs
Location
Stayed in July 2025
Reviewed: July 22, 2025
Diane
United KingdomMaybe check in 2pm and checkout 12
Never had breakfast, location great had a fab weekend, and already booked for next year
Stayed in July 2025
Reviewed: July 16, 2025
Isabel
United KingdomComfortable room, friendly helpful staff, very good being able to get fresh milk for room, good view from window (lively during the day, evening but quiet at night), very central for everything
Stayed in July 2025
Reviewed: July 15, 2025
Joy
AustraliaPower point not working near the kettle.
Meals were amazing, a great atmosphere in the heart of the town so easy to explore on foot. Parking was close bye even if you had to pay for it.
Stayed in July 2025
Reviewed: July 1, 2025
Ebony
United KingdomThe room was very very stuffy, the fan was very much appreciated though as we wouldn’t have managed without it. The TV was very small, you couldn’t really see the screen when sat in bed. Some of the plug sockets underneath the desk didn’t work (room 4). At the time of booking it mentioned there was a mini fridge in the room which was a huge bonus for me as someone with a food allergy that often brings my own food to places. However when we arrived there was no mini fridge and it had been removed from the listing. Not sure if it was a change to the rooms or a glitch!
Great central location and very cheap considering that it’s right in the centre. We were able to easily come back to the room multiple times a day without it being a long walk. It was helpful having a hair dryer, iron/ironing board and toiletries already in the room. Especially helpful having a powerful fan! Bed was very soft and comfortable and very spacious. Room was quite big too so we had plenty of room to scatter our stuff and put things away.
Stayed in June 2025
Reviewed: June 27, 2025
Zoe
United KingdomNothing
Excellent location and lovely decor
Stayed in April 2025
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