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Reviews of The City Rooms

Hotel Street, Leicester, LE1 5AW, United Kingdom

#14 of 28 hotels in Leicester

Guests' Choice

Review score

Based on 128 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    7.7

  • Value for money

    8.4

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 31 August 2025

    9.0
    Hidden gem...
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly strange smell when we just got into the room, but not offensive, might benefit from a nice plug in like downstairs. Vertigo on the stairs as they are narrow, the railing is low at the top and a bit rickety but that's not the owner's fault, it's the charm of the building. Mattress not for me, its totally foam, so I ended up rolling to the edge in the night. Was a bit warm in the night so could benefit from sheets so you can take off the duvet.

    Spacious, literally spotless, easy to self check in. Absolutely beautiful inside in Reception and had a sneaky peek at the wedding room, just WOW. Heard nothing from other guests despite them being above us and lovely shower. Good facilities, including a fridge!

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Overall good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No staff to help. Self-check in details were not sent until the day of check in, which left me stressed we would not gain access

    Big rooms, great location

    Stayed in August 2025

  • Reviewed: 22 August 2025

    9.0
    Nice central location and comfy bed
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was very tight and we were blocked in by a staff member who we couldn’t find for a long time

    Its centre location

    Stayed in July 2025

  • Reviewed: 12 August 2025

    7.0
    Close to town.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The communal areas could do with some TLC, faded elegance.

    The bed was comfortable and the shower was great.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bedroom door tended to open without warning!

    Clean room, friendly and helpful staff.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    8.0
    Great hotel, Great location.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Great location. Check in was simple. Secure parking. Lovely room and huge bathroom! Great shower.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Excellent hidden gem
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Couldn't fault the place.

    Central location, private car park which was highly appreciated in this busy city. Communication was brilliant. The room was very comfortable.

    Stayed in July 2025

  • Reviewed: 8 June 2025

    8.0
    Distinctive lodgings superbly located bang in the heart of a surprisingly likeable city.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The windows rattled one night when it was windy, disturbing my sleep.

    Location, distinctive character of the premises, roominess.

    Stayed in June 2025

  • Reviewed: 10 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small point…The bag in the kitchen bin was too small for the bin…Recycling bins as well would be good.

    Excellent location , friendly staff, good restaurants

    Stayed in May 2025

  • Reviewed: 10 April 2025

    8.0
    Perfect for work and a good nights sleep
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely building, lots of space and comfortable - would have loved an easy chair and small table !

    Stayed in April 2025

  • Reviewed: 17 March 2025

    7.0
    Great location and nice room, but not as secure and convenient as hoped
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    Upon arrival, the keysafe for our room was open (not just unlocked, but hanging open). Our one set of keys was inside, but we were not aware if there was supposed to be a spare set and if this had been taken by someone else. Being two young women travelling together, this did cause us some worry. We latched the door overnight, and thankfully nothing happened, but as we were obviously sent the code to our room, we would've appreciated arriving to a locked keysafe for peace of mind if not for safety. The only other slight annoyance was that we had to vacate the carpark by check-out at 10:30. While I understand the need for space in the carpark for new hotel guests, the carpark itself was empty apart from my vehicle and one other. It would have been great if we were able to check out of the hotel and leave the car there for slightly longer, especially since the next guests wouldn't be checking in until 3pm anyway, but we unfortunately had to leave Leicester for London at 10:15 so as to not pay for onstreet parking while staying later to have a nice breakfast and explore the city as we had planned. If this is not at all possible, maybe advertising as such on the booking form would be good, as we could have planned our time better had we known before arrival that we would need to vacate the carpark by check out.

    The location was fantastic as we were visiting from London to see a show at the Curve Theatre. The hotel is a 6 minute walk to the theatre and a short distance to many restaurants and pubs, which we were very thankful for due to cold temperature! The instructions to find the hotel and carpark were clear and the check-in was very easy. The bed was very comfortable and the bedroom and bathroom were both extremely spacious.

    Stayed in February 2025

  • Reviewed: 18 February 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Picture by window damaged. Plug in bathroom sink didn’t work.

    Great location and spacious room/bathroom.

    Stayed in February 2025

  • Reviewed: 17 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The wardrobe was not clean enough to keep clothes. A fridge, a fan and some other items were stored in it . The code for the carpark gate did not work.

    We spent only one night. The place was in a very convenient location. The room and the bathroom both were specious, clean with a comfort bed .

    Stayed in January 2025

  • Reviewed: 21 January 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Outside noise did filter into the room which didn't bother me too much. After 11pm it was pretty much just the clock tower chimes :)

    Room was amazing. Really individual design and had so much space. Have never stayed anywhere with such a large bathroom! Bed was really comfortable. Parking outside was easy to access and rare amongst city centre hotels. Spoke to staff on the phone and they were amazing! Super helpful and friendly.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    9.0
    Comfortable & great location!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The door lock didn’t feel too secure. Very close to clock tower that chimes regularly but they did supply complimentary ear plugs on arrival. The window banged against the frame from the wind in the night but stopped after trying to wiggle/adjust it.

    Perfect location. Clean. Parking available and it seemed secure.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    8.0
    Very clean and the very good service
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Very clean

    Stayed in January 2025

  • Reviewed: 4 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location for Leicester city centre. Clean and comfortable

    Stayed in January 2025

  • Reviewed: 3 January 2025

    7.0
    Convenient and comfortable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The door kept us awake a fair bit, kept sounding like someone was knocking or banging, unsure why.

    Very nice design and area

    Stayed in January 2025

  • Reviewed: 18 December 2024

    8.0
    Two night stay
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It's an old historic building, so you have to get used to the uneven floors and a bit of creaking here and there.

    This is my third stay in the Leicester area, and this has been by far the best place I have stayed in. Free parking in such a central location and the room was clean and tidy. I was given all the entry codes and key codes in advance, so everything was hassle free.

    Stayed in December 2024

  • Reviewed: 15 October 2024

    7.0
    great location and clean and comfy
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    a bit worn

    good location comfortable bed. very clean

    Stayed in October 2024

  • Reviewed: 7 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately bed/pillows uncomfortable for us

    On arrival, really accommodating staff supporting us to park as we were slightly early. Great location with easy instructions and access. Good value for money.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    9.0
    Overall a great place to stay and would stay again
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    There was a lot of noise very late - but that is to be expected given the location and they did supply ear plugs There are a lot of quite steep narrow stairs to get to the rooms - not an issue but maybe could advise before booking

    The hotel was located right in the centre with easy parking. The room was incredibly spacious and the bed was really comfy. A nespresso coffee maker was supplied with lots of capsules which my partner loved. Big Bathroom with a lovely bath. Ear plugs were supplied if you didn't like noise. Also a fridge in the room which was useful

    Stayed in October 2024

  • Reviewed: 29 September 2024

    7.0
    Brilliant Location for a short stay with great parking.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Not staffed, but lucky enough to bump into Deo? who was a considerable help. Very quiet.

    Location was perfect for the centre & the fact parking was included was brilliant.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Fantastic location for graduation!
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location for our son’s graduation at the Curve theatre. The private car park was a real bonus.

    Stayed in September 2024

Showing 1 – 25

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