Hotel Street, Leicester, LE1 5AW, United Kingdom
#14 of 28 hotels in Leicester
Guests' ChoiceBased on 128 hotel reviews
7.8Cleanliness
8.7
Comfort
8.3
Location
8.9
Facilities
8.0
Staff
7.7
Value for money
8.4
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 August 2025
Lisa
United KingdomSlightly strange smell when we just got into the room, but not offensive, might benefit from a nice plug in like downstairs. Vertigo on the stairs as they are narrow, the railing is low at the top and a bit rickety but that's not the owner's fault, it's the charm of the building. Mattress not for me, its totally foam, so I ended up rolling to the edge in the night. Was a bit warm in the night so could benefit from sheets so you can take off the duvet.
Spacious, literally spotless, easy to self check in. Absolutely beautiful inside in Reception and had a sneaky peek at the wedding room, just WOW. Heard nothing from other guests despite them being above us and lovely shower. Good facilities, including a fridge!
Stayed in August 2025
Reviewed: 23 August 2025
Emma
United KingdomNo staff to help. Self-check in details were not sent until the day of check in, which left me stressed we would not gain access
Big rooms, great location
Stayed in August 2025
Reviewed: 22 August 2025
Cathryn
United KingdomParking was very tight and we were blocked in by a staff member who we couldn’t find for a long time
Its centre location
Stayed in July 2025
Reviewed: 12 August 2025
Tracey
United KingdomThe communal areas could do with some TLC, faded elegance.
The bed was comfortable and the shower was great.
Stayed in August 2025
Reviewed: 8 August 2025
Gareth
United KingdomThe bedroom door tended to open without warning!
Clean room, friendly and helpful staff.
Stayed in July 2025
Reviewed: 27 July 2025
Claire
United KingdomNothing to dislike
Great location. Check in was simple. Secure parking. Lovely room and huge bathroom! Great shower.
Stayed in July 2025
Reviewed: 17 July 2025
Becky
United KingdomCouldn't fault the place.
Central location, private car park which was highly appreciated in this busy city. Communication was brilliant. The room was very comfortable.
Stayed in July 2025
Reviewed: 8 June 2025
David
United KingdomThe windows rattled one night when it was windy, disturbing my sleep.
Location, distinctive character of the premises, roominess.
Stayed in June 2025
Reviewed: 10 May 2025
Diana
United KingdomSmall point…The bag in the kitchen bin was too small for the bin…Recycling bins as well would be good.
Excellent location , friendly staff, good restaurants
Stayed in May 2025
Reviewed: 10 April 2025
Julie
CyprusLovely building, lots of space and comfortable - would have loved an easy chair and small table !
Stayed in April 2025
Reviewed: 17 March 2025
Andrea
United KingdomUpon arrival, the keysafe for our room was open (not just unlocked, but hanging open). Our one set of keys was inside, but we were not aware if there was supposed to be a spare set and if this had been taken by someone else. Being two young women travelling together, this did cause us some worry. We latched the door overnight, and thankfully nothing happened, but as we were obviously sent the code to our room, we would've appreciated arriving to a locked keysafe for peace of mind if not for safety. The only other slight annoyance was that we had to vacate the carpark by check-out at 10:30. While I understand the need for space in the carpark for new hotel guests, the carpark itself was empty apart from my vehicle and one other. It would have been great if we were able to check out of the hotel and leave the car there for slightly longer, especially since the next guests wouldn't be checking in until 3pm anyway, but we unfortunately had to leave Leicester for London at 10:15 so as to not pay for onstreet parking while staying later to have a nice breakfast and explore the city as we had planned. If this is not at all possible, maybe advertising as such on the booking form would be good, as we could have planned our time better had we known before arrival that we would need to vacate the carpark by check out.
The location was fantastic as we were visiting from London to see a show at the Curve Theatre. The hotel is a 6 minute walk to the theatre and a short distance to many restaurants and pubs, which we were very thankful for due to cold temperature! The instructions to find the hotel and carpark were clear and the check-in was very easy. The bed was very comfortable and the bedroom and bathroom were both extremely spacious.
Stayed in February 2025
Reviewed: 18 February 2025
Les
United KingdomPicture by window damaged. Plug in bathroom sink didn’t work.
Great location and spacious room/bathroom.
Stayed in February 2025
Reviewed: 17 February 2025
Ravi
United KingdomThe wardrobe was not clean enough to keep clothes. A fridge, a fan and some other items were stored in it . The code for the carpark gate did not work.
We spent only one night. The place was in a very convenient location. The room and the bathroom both were specious, clean with a comfort bed .
Stayed in January 2025
Reviewed: 21 January 2025
Zoe
United KingdomOutside noise did filter into the room which didn't bother me too much. After 11pm it was pretty much just the clock tower chimes :)
Room was amazing. Really individual design and had so much space. Have never stayed anywhere with such a large bathroom! Bed was really comfortable. Parking outside was easy to access and rare amongst city centre hotels. Spoke to staff on the phone and they were amazing! Super helpful and friendly.
Stayed in January 2025
Reviewed: 6 January 2025
Hannah
United KingdomThe door lock didn’t feel too secure. Very close to clock tower that chimes regularly but they did supply complimentary ear plugs on arrival. The window banged against the frame from the wind in the night but stopped after trying to wiggle/adjust it.
Perfect location. Clean. Parking available and it seemed secure.
Stayed in January 2025
Reviewed: 6 January 2025
Rita
United KingdomNone
Very clean
Stayed in January 2025
Reviewed: 4 January 2025
Lisa
United KingdomGreat location for Leicester city centre. Clean and comfortable
Stayed in January 2025
Reviewed: 3 January 2025
Cameron
United KingdomThe door kept us awake a fair bit, kept sounding like someone was knocking or banging, unsure why.
Very nice design and area
Stayed in January 2025
Reviewed: 18 December 2024
Christopher
United KingdomIt's an old historic building, so you have to get used to the uneven floors and a bit of creaking here and there.
This is my third stay in the Leicester area, and this has been by far the best place I have stayed in. Free parking in such a central location and the room was clean and tidy. I was given all the entry codes and key codes in advance, so everything was hassle free.
Stayed in December 2024
Reviewed: 15 October 2024
Morag
United Kingdoma bit worn
good location comfortable bed. very clean
Stayed in October 2024
Reviewed: 7 October 2024
Sarah
United KingdomUnfortunately bed/pillows uncomfortable for us
On arrival, really accommodating staff supporting us to park as we were slightly early. Great location with easy instructions and access. Good value for money.
Stayed in October 2024
Reviewed: 7 October 2024
Nicky
United KingdomThere was a lot of noise very late - but that is to be expected given the location and they did supply ear plugs There are a lot of quite steep narrow stairs to get to the rooms - not an issue but maybe could advise before booking
The hotel was located right in the centre with easy parking. The room was incredibly spacious and the bed was really comfy. A nespresso coffee maker was supplied with lots of capsules which my partner loved. Big Bathroom with a lovely bath. Ear plugs were supplied if you didn't like noise. Also a fridge in the room which was useful
Stayed in October 2024
Reviewed: 29 September 2024
David
United KingdomNot staffed, but lucky enough to bump into Deo? who was a considerable help. Very quiet.
Location was perfect for the centre & the fact parking was included was brilliant.
Stayed in September 2024
Reviewed: 12 September 2024
David
United KingdomGreat location for our son’s graduation at the Curve theatre. The private car park was a real bonus.
Stayed in September 2024
Baguio, Philippines
Seoul, South Korea
New Delhi, India
Pustatina nad Zlatnou, Slovakia
Tomsk, Russia
Siracusa, Italy
Plasmolen, Netherlands
Panajachel, Guatemala
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content