Reviews of The New Chichester Hotel 3 stars
Old London Road, Wickford, SS11 8UE, United Kingdom
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewLocation
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewNice location plenty of parking
Mattress was stained could see through sheet, bathroom tap very wobbly, tv did not work ie unable to watch anything as aerial not working, also door lock wasn’t working correctly
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewPerfect for price
The shower shampoo was empty same room on 2 occasions but when private events are there it can be noisy but it would have been nuts e to be u formed so other arrangements could have been made as effected the ability to sleep
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe room had used sugar packets in the draws some opened and left with sugar everywhere more cobwebs then you shack a stick at. The staff are as helpful as chocolate sandals amd it's on the middle of nowhere so if you don't drive don't even bother because there's nothing to do all the facilities there are closed .
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff. Easy check in.
I was a bit confused about breakfast but it was easily sorted out. Too tired to try the restaurant and there was a huge wedding taking place..
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewFor the money it was worth every penny
I stayed in room 108 and there was a family next to me whom like to argue at 3 am , But other than that the stay was perfect for the money.
Dear Webster, Thank you for taking the time to share your feedback regarding your stay with us. We are pleased to hear that you found your stay pleasant and good value for money. We regret the disturbance caused by other guests during the night. While we do our best to ensure a quiet environment, some situations are unfortunately beyond our immediate control. We appreciate your comments and hope to welcome you back for another enjoyable stay in the future. Kind regards, Reception
Dear Webster, Thank you for taking the time to share your feedback regarding your stay with us. We are pleased to hear that you found your stay pleasant and good value for money. We regret the disturbance caused by other guests during the… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBeside horses...quiet., restaurant food good and affordable. Staffs were nice.
Reception only certain time. Is it necessary to charge 2.50 for hotel when car park spaces are big.
Dear Lim, Thank you for taking the time to share your feedback regarding your stay with us. We are delighted to hear that you enjoyed the quiet location, our restaurant, and found our staff helpful and friendly. Regarding the car park, we charge £2.50 per night to help maintain and manage the parking area, ensuring it remains safe, secure, and well-maintained for all guests. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Kind regards, Reception
Dear Lim, Thank you for taking the time to share your feedback regarding your stay with us. We are delighted to hear that you enjoyed the quiet location, our restaurant, and found our staff helpful and friendly. Regarding the car park, we… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in June 2025
Verified reviewThe location
The food in the restaurant was amazing but didn't state no alcohol served or allowed Wouldn't recommend to anyone to stay here
Dear James, Thank you for taking the time to share your feedback regarding your stay with us. We are pleased to hear that you enjoyed the food in our restaurant. We apologize if the non-alcoholic policy was not clear at the time of booking. While we do not serve or allow alcohol on-site, a wide variety of soft drinks and non-alcoholic beverages are available for guests to enjoy. We will also review ways to ensure this information is more prominently communicated to avoid any confusion in the future. We appreciate your feedback, as it helps us improve our communication and services, and we hope you might consider giving us another opportunity to provide a comfortable and enjoyable experience. Kind regards, Reception
Dear James, Thank you for taking the time to share your feedback regarding your stay with us. We are pleased to hear that you enjoyed the food in our restaurant. We apologize if the non-alcoholic policy was not clear at the time of bookin… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewNice and easy
Dear Kevin, Thank you for taking the time to share your feedback regarding your stay with us. We are delighted to hear that you enjoyed your experience and found everything easy and convenient. We greatly appreciate your kind comments and look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Reception
Dear Kevin, Thank you for taking the time to share your feedback regarding your stay with us. We are delighted to hear that you enjoyed your experience and found everything easy and convenient. We greatly appreciate your kind comments and… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNo bar and restaurant is non alcohol.
No bar or facilities
Dear Guest, Thank you for taking the time to share your feedback regarding your stay with us. We regret that our facilities did not meet your expectations. Our property does not currently offer an on-site bar or serve alcoholic beverages in the restaurant, and we apologize if this caused any inconvenience. We continually review guest feedback and will consider your comments as we look to improve our services and offerings. We appreciate your review and hope to have the opportunity to welcome you back in the future. Kind regards, Reception
Dear Guest, Thank you for taking the time to share your feedback regarding your stay with us. We regret that our facilities did not meet your expectations. Our property does not currently offer an on-site bar or serve alcoholic beverages … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNice big car park only £2.50 per night.
You can check in from 3pm but there are no staff till 4.30 on reception, so we walked in about 3.30 to a dark uninviting empty reception area,no atmosphere, like the Mary selest.you can self check in but ours didn't work so we drove off for a while and returned a bit later, a member of staff walked into reception and helped us check in.The room was nice I think the carpet was new,very nice.really disappointed that there was no breakfast room in the morning for a good cooked breakfast, cereal or tea and coffee as you like it,only an on the go breakfast.my fault because I just assumed there would be a dining hall at such a venue.
Dear Edwards, Thank you for sharing your feedback regarding your stay at our Chichester property. We are pleased to hear that you found the room comfortable and the car park convenient. We sincerely apologize for the initial check-in experience and any inconvenience caused by the self check-in system not functioning correctly at the time. Our team strives to be available to assist all guests promptly, and we will review our procedures to ensure a smoother experience in the future. Regarding breakfast, we provide an on-the-go option rather than a full dining hall, and we apologize if this did not meet your expectations. Information about our breakfast offering is available in-room and explained at check-in to help guests plan accordingly. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Kind regards, Reception
Dear Edwards, Thank you for sharing your feedback regarding your stay at our Chichester property. We are pleased to hear that you found the room comfortable and the car park convenient. We sincerely apologize for the initial check-in expe… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNothing!
The way out! Extremely expensive for a worn-out room, bulbs not working, flashing bed lights (I thought it was a disco in my room), rubbish water pressure.
Dear Jack, Thank you for sharing your feedback regarding your stay with us. We are genuinely sorry to hear that your experience did not meet expectations. Our team works hard to maintain high standards of cleanliness, comfort, and facilities, and we regret that you found these aspects lacking. We have reviewed the issues you highlighted, including room maintenance, lighting, and water pressure, with our maintenance and housekeeping teams to ensure these are addressed promptly. We appreciate your feedback as it helps us identify areas for improvement, and we hope you might consider giving us another opportunity to provide a more comfortable and enjoyable experience in the future. Kind regards, Reception
Dear Jack, Thank you for sharing your feedback regarding your stay with us. We are genuinely sorry to hear that your experience did not meet expectations. Our team works hard to maintain high standards of cleanliness, comfort, and facilit… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation is good, staff are friendly
Dear Darren, Thank you for taking the time to share your feedback regarding your stay with us. We are delighted to hear that you enjoyed our location and found our staff friendly. We greatly appreciate your kind comments and look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Reception
Dear Darren, Thank you for taking the time to share your feedback regarding your stay with us. We are delighted to hear that you enjoyed our location and found our staff friendly. We greatly appreciate your kind comments and look forward … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified review