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Reviews of The New Chichester Hotel 3 stars

Old London Road, Wickford, SS11 8UE, United Kingdom

#3 of 3 hotels in Wickford

Guests' Choice

Review score

Based on 65 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.4

  • Location

    7.2

  • Facilities

    5.9

  • Staff

    6.7

  • Value for money

    6.3

  • Free WiFi

    6.3

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Showing 1 – 25

  • Reviewed: 3 September 2025

    5.0
    Stay was pleasant by location just few bits that let the stay down
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mattress was stained could see through sheet, bathroom tap very wobbly, tv did not work ie unable to watch anything as aerial not working, also door lock wasn’t working correctly

    Nice location plenty of parking

    Stayed in August 2025

  • Reviewed: 24 August 2025

    6.0
    Pleasant stay
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I stayed in room 108 and there was a family next to me whom like to argue at 3 am , But other than that the stay was perfect for the money.

    For the money it was worth every penny

    Stayed in August 2025

  • Reviewed: 21 August 2025

    6.0
    Our stay at the new Chichester hotel.
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    You can check in from 3pm but there are no staff till 4.30 on reception, so we walked in about 3.30 to a dark uninviting empty reception area,no atmosphere, like the Mary selest.you can self check in but ours didn't work so we drove off for a while and returned a bit later, a member of staff walked into reception and helped us check in.The room was nice I think the carpet was new,very nice.really disappointed that there was no breakfast room in the morning for a good cooked breakfast, cereal or tea and coffee as you like it,only an on the go breakfast.my fault because I just assumed there would be a dining hall at such a venue.

    Nice big car park only £2.50 per night.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    5.0
    Okay for an overnight stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Stains on bedroom wall. No bar or english food available - but we did know this when we booked the room.

    Good location, comfy bed,

    Stayed in August 2025

  • Reviewed: 9 August 2025

    6.0
    Fitted our needs at short notice
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom facilities were tired especially the shower operation

    Stayed in August 2025

  • Reviewed: 2 September 2025

    7.0
    Reception when at the desk is great and he is very helpful and polite
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower shampoo was empty same room on 2 occasions but when private events are there it can be noisy but it would have been nuts e to be u formed so other arrangements could have been made as effected the ability to sleep

    Perfect for price

    Stayed in September 2025

  • Reviewed: 1 September 2025

    3.0
    Disappointed
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room had used sugar packets in the draws some opened and left with sugar everywhere more cobwebs then you shack a stick at. The staff are as helpful as chocolate sandals amd it's on the middle of nowhere so if you don't drive don't even bother because there's nothing to do all the facilities there are closed .

    Stayed in August 2025

  • Reviewed: 29 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I was a bit confused about breakfast but it was easily sorted out. Too tired to try the restaurant and there was a huge wedding taking place..

    Very friendly staff. Easy check in.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Very good
    • Solo traveller
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Reception only certain time. Is it necessary to charge 2.50 for hotel when car park spaces are big.

    Beside horses...quiet., restaurant food good and affordable. Staffs were nice.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food in the restaurant was amazing but didn't state no alcohol served or allowed Wouldn't recommend to anyone to stay here

    The location

    Stayed in June 2025

  • Reviewed: 22 August 2025

    8.0
    Great
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice and easy

    Stayed in August 2025

  • Reviewed: 21 August 2025

    1.0
    Awful hotel. My dogs have stayed in better places.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    The way out! Extremely expensive for a worn-out room, bulbs not working, flashing bed lights (I thought it was a disco in my room), rubbish water pressure.

    Nothing!

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Great value for money
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location is good, staff are friendly

    Stayed in August 2025

  • Reviewed: 13 August 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    They had sectioned off the disabled parking for wedding cars that weren't being used and just covered. The door to our room was unable to open fully and didn't close without putting full body force behind it. The shower was intermittent unless turned to a point that the water was scalding hot. Also, when self booking in, they wanted me to pay even though I had already paid. Had to make several phone calls and then wait fir someone to turn up to sort out. The carpet in the room could also have done with being hoovered.

    The location

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Shower less
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Well the water in hot tap just dribble out cold was like a water spout the shower was not working, no shower jel tv did not work , did tell reception but nothing happened apart from that ok

    Lovely room Lovely bathroom Lovely fittings tea making facilities

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Overall an enjoyable place to stay.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I’ve stayed in a few different rooms now and they are all decent, the rooms can get a bit hot during the hot weather.

    I like the location, the staff are pleasant and the onsite restaurant is really good.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    2.0
    Extremely disappointing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was dirty, hairs around the sink and in the shower There were dirty towels left on the floor Frome the previous occupant There were cars with flat tyres in the car park

    I don’t call breakfast in a bag a proper breakfast, very disappointing, we had to go to a local Harvester for breay

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no fan and no air conditioning, so the room got very hot. There was also no dark blinds so we were woken early by the sun (& the heat in the room).

    Great value for money

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Very good
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was nice and comfortable clean and good value for money

    Stayed in May 2025

  • Reviewed: 5 August 2025

    8.0
    Nice and comfortable for a decent price
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Sometimes the check in can be problematic if booked through booking.com.

    The property is clean and tidy, it has spacious rooms and really comfortable beds. I have been staying at the new Chichester for the past 3 months. Quiet location and a decent Indian restaurant on site. The staff are really nice too.

    Stayed in July 2025

  • Reviewed: 30 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great service

    Stayed in July 2025

  • Reviewed: 23 July 2025

    2.0
    It was a bed for the night but could have found better.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    The room wasn't very clean. Breakfast had been booked and paid for before arriving but there was no breakfast on offer. I have not been able to contact the hotel since, my emails have been ignored and my phone calls have never been answered, therefore no refund for breakfast. My trip was for business and I have been unable to get a receipt. Disappointing stay.

    The bed was comfortable, and the location was good.

    Stayed in June 2025

  • Reviewed: 21 July 2025

    7.0
    Good budget hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking fees and not enough milk supplies

    Clean and comfortable

    Stayed in July 2025

  • Reviewed: 19 July 2025

    9.0
    Superb
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only down side is breakfast is to go in brown bag cheese toastie fruit bowl choco pain and fruit drink with coffee. Restaurant on site you need to make a booking even though empty. Plus you have to pay £2.50 for overnight parking even though you are in the middle of nowhere. Also nowhere to chill and buy a pint

    Ease of getting to. Room spacious and comfortable.

    Stayed in July 2025

Showing 1 – 25

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