Charlecote, Stratford-upon-Avon, CV35 9EW, United Kingdom
#21 of 23 hotels in Stratford-upon-Avon
Guests' ChoiceBased on 1736 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
8.8
Facilities
7.6
Staff
8.6
Value for money
7.6
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 September 2025
Andrew
United KingdomThe coach house building, we were staying in had lovely exposed beams and was really nice, but the communal corridors were really quite dirty and in desperate need of a carpet clean and a general decoration.
Great location.I ve used the place before lovely breakfast staff were excellent.
Stayed in August 2025
Reviewed: 30 August 2025
Samuel
United KingdomDuring the night there was alot of noise and doors slamming and what sounded like people knocking on doors? Not sure what was going on but it wasn't too much of a bother, just made it take longer to settle down to sleep.
Very lovely location, extremely friendly and helpful staff. The new gentleman working at the bar in the evening was very kind and put a smile on our faces. Cosy rooms and very easy to park.
Stayed in August 2025
Reviewed: 27 August 2025
Martin
United KingdomThe road noise was loud in the rooom but it was OK at night for sleeping .
A good place to relax in traditional old buildings and nice grounds . Very friendly and helpful staff . I would give a special mention to Bruna in the bar / restaurant for her friendly service.
Stayed in August 2025
Reviewed: 27 August 2025
Pete
United KingdomThe shower is disappointing .... no power.
Maz and the staff were superb, thank you guys. Everything is as you would expect it and nothing is too much trouble. Good wine list and good food.
Stayed in August 2025
Reviewed: 26 August 2025
Barry
United KingdomI think you will know our main gripe. The state of the building, the grounds, and the room, were very poor. Half the floor tiles in our bathroom were cracked, the thermostat on the towel rail was broken. Only one window opened but wouldn't stay open. I could go on. The restaurant was good. Unexciting but good value and the children with us loved it.
Your staff are your greatest asset. Everyone we encountered was friendly, helpful, enthusiastic and couldn't do enough to help make our stay enjoyable. We normally stay at 5* hotels and would rarely find such commitment from all the staff.
Stayed in August 2025
Reviewed: 23 August 2025
Stacy
United KingdomRoom a little worn in places needed a touch up of paint There’s no room service as stated as we were told by a member of staff at reception when we called Tea tray could’ve been better
Property was lovely Good sized room Comfy beds
Stayed in August 2025
Reviewed: 22 August 2025
David
United KingdomNot applicable
Didn’t have breakfast, only eat cereal
Stayed in August 2025
Reviewed: 22 August 2025
Aline
United KingdomCan’t complain. It was a bit warm at first when we arrived, there is no AC or fans and window cannot be fully opened. However, during the evening it cooled down a bit.
Room is spacious, decoration with Shakespeare everywhere was a nice touch. Receptionists were very friendly and welcoming too! Always seem to have car spaces left on the car park. Close enough to Stratford and we also explored the Cotswolds too. They had a station with free dog treats and water.
Stayed in August 2025
Reviewed: 21 August 2025
Zoe
United KingdomThe fire alarm went off just as we were settling to sleep. Apparently it was due to insects??
Lovely location, great family room and a food meal in the restaurant
Stayed in August 2025
Reviewed: 21 August 2025
Margaret
United KingdomMenu.. evening menu limited choice
Lovely hotel, perfect location. We enjoyed a peaceful break
Stayed in August 2025
Reviewed: 18 August 2025
Thomas
United KingdomGreat location, only 15 minutes by car from Stratford and within a few minutes walk of a lovely National Trust property.
Stayed in August 2025
Reviewed: 17 August 2025
Teresa
United KingdomBoth the single beds lopped to one side. The sofa bed was so tired and the mattress so thin. There was barely any cushioning. The so called tennis court wasn’t level and the rackets they provided were small rackets. There was no ball available but luckily our dog managed to sniff one out. The tap in the bathroom was so noisy. As soon as it was turned on it made such a racket and also splashed everywhere. The room looked like it had been repainted so was nice until you notice the skirting board which had loads of cracks in it. Also we were only given 2 towels for 3 of us. When we arrived there was no one at reception and we had to wait a good 20 mins or so before someone showed up.
The room was massive but the beds were old and tired. Lots of dog treats available at reception for our pup. Lovely bed and towel left out for our dogs. The staff were lovely and helpful. Shame we had wait for ages to check in. Lots of parking available. Close to Stratford upon Avon
Stayed in August 2025
Reviewed: 10 August 2025
Ruth
United KingdomStaff were unwilling to serve food outside (on a sunny evening) because they were too busy
Great location, comfortable dog friendly room
Stayed in August 2025
Reviewed: 10 August 2025
Maureen
United KingdomNothing
Good location. Lovely place
Stayed in August 2025
Reviewed: 31 July 2025
Rachael
United KingdomThe menu, some items were not available from the menu including certain wines from the wine menu. Very slow restaurant service on both evenings for both food and drinks. Incorrect meals brought to the table on the Friday and very poor main course in the cottage pie on the Saturday evening. Breakfast uninspiring.
The hotel is in a lovely rural location. Rooms were clean with comfortable beds and good linen, however both rooms were travelled with friends were very tired.
Stayed in July 2025
Reviewed: 29 July 2025
Lynn
United KingdomAttention to detail
Allowed dogs and in a perfect location for my stay.
Stayed in July 2025
Reviewed: 28 July 2025
Tina
United KingdomThe hotel was a lovely building but was let down by the lack of maintenance to windows, bathroom...just needed a little TLC.
The room was large with a comfortable bed and clean. Breakfast was good and dinner was value for money. Set in a lovely location.
Stayed in July 2025
Reviewed: 26 July 2025
Christine
United KingdomProblem with the food. Items missed of each main dish. Lettuce on salad older outside leaves
Staff all great
Stayed in July 2025
Reviewed: 26 July 2025
David
United KingdomRidiculously expensive restaurant. £14.50 for "sharing" nachos which weren't enough for one, not so hungry person. The house salad was tasteless and again very expensive. Hot breakfast was not well stocked and only one hot drink machine working so a queue to get coffee
Location is lovely. Room was huge! Staff, particularly in restaurant, were very friendly
Stayed in July 2025
Reviewed: 14 July 2025
Trevor
United KingdomRoom in the farmhouse block was rather tired. Dusty. No Air Conditioning.
Good size room, comfortable, pleasant surroundings.
Stayed in July 2025
Reviewed: 10 July 2025
Paul
United KingdomAir conditioning only remained on for 2 mins then switched off. Reception provided a fan which helped but as air conditioning was a prerequisite for selecting our accommodation it was a bit disappointing to endure the high temp on the first night of our stay.
Great location, some furniture a bit dated despite room potentially being recently refurbished. Room was clean and staff really friendly and helpful.
Stayed in July 2025
Reviewed: 7 July 2025
Stuart
United KingdomNo Telephone to reception and TV too small
Room in the main house was a suite but it was tired and the TV was small - especially for for the room size, it was nice enough but just needed a Bit more TLC
Stayed in July 2025
Reviewed: 6 July 2025
Tony
United KingdomReally good location and the room was perfect. Breakfast and dinner excellent and reasonably priced. We’re going again when we next visit Stratford upon Avon.
Stayed in July 2025
Reviewed: 4 July 2025
Andrew
United KingdomNo air conditioning
Reception
Stayed in July 2025
Lochem, Netherlands
Tarbes, France
Gatlinburg, USA
Atherton, Australia
Plymouth, USA
Foy-Notre-Dame, Belgium
Rome, Italy
Mahawanawela, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content