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  5. Reviews of Clarion Hotel Charlecote Pheasant

Reviews of Clarion Hotel Charlecote Pheasant 3 stars

Charlecote, Stratford-upon-Avon, CV35 9EW, United Kingdom

#21 of 23 hotels in Stratford-upon-Avon

Guests' Choice

Review score

Based on 1736 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 4 September 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Farmhouse Double
    • Stayed 1 night
    • Submitted via mobile

    The coach house building, we were staying in had lovely exposed beams and was really nice, but the communal corridors were really quite dirty and in desperate need of a carpet clean and a general decoration.

    Great location.I ve used the place before lovely breakfast staff were excellent.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Farmhouse Twin
    • Stayed 1 night
    • Submitted via mobile

    During the night there was alot of noise and doors slamming and what sounded like people knocking on doors? Not sure what was going on but it wasn't too much of a bother, just made it take longer to settle down to sleep.

    Very lovely location, extremely friendly and helpful staff. The new gentleman working at the bar in the evening was very kind and put a smile on our faces. Cosy rooms and very easy to park.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    A great relaxing Hotel with pleasant grounds and friendly staff
    • Leisure trip
    • Solo traveller
    • Farmhouse Double
    • Stayed 5 nights
    • Submitted via mobile

    The road noise was loud in the rooom but it was OK at night for sleeping .

    A good place to relax in traditional old buildings and nice grounds . Very friendly and helpful staff . I would give a special mention to Bruna in the bar / restaurant for her friendly service.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Maz and his staff are welcoming and the hotel is really nice.
    • Leisure trip
    • Solo traveller
    • Farmhouse Double
    • Stayed 1 night

    The shower is disappointing .... no power.

    Maz and the staff were superb, thank you guys. Everything is as you would expect it and nothing is too much trouble. Good wine list and good food.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    6.0
    Good value but tired. Needs a major facelift.
    • Leisure trip
    • Family with young children
    • Farmhouse Twin
    • Stayed 2 nights

    I think you will know our main gripe. The state of the building, the grounds, and the room, were very poor. Half the floor tiles in our bathroom were cracked, the thermostat on the towel rail was broken. Only one window opened but wouldn't stay open. I could go on. The restaurant was good. Unexciting but good value and the children with us loved it.

    Your staff are your greatest asset. Everyone we encountered was friendly, helpful, enthusiastic and couldn't do enough to help make our stay enjoyable. We normally stay at 5* hotels and would rarely find such commitment from all the staff.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    6.0
    Nice
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Room a little worn in places needed a touch up of paint There’s no room service as stated as we were told by a member of staff at reception when we called Tea tray could’ve been better

    Property was lovely Good sized room Comfy beds

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Reception staff, Charlotte and Emily were very helpful especially regarding advice on Uber Taxi app
    • Leisure trip
    • Couple
    • Farmhouse Twin
    • Stayed 3 nights

    Not applicable

    Didn’t have breakfast, only eat cereal

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Great place
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Can’t complain. It was a bit warm at first when we arrived, there is no AC or fans and window cannot be fully opened. However, during the evening it cooled down a bit.

    Room is spacious, decoration with Shakespeare everywhere was a nice touch. Receptionists were very friendly and welcoming too! Always seem to have car spaces left on the car park. Close enough to Stratford and we also explored the Cotswolds too. They had a station with free dog treats and water.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Fabulous hotel in a beautiful location.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The fire alarm went off just as we were settling to sleep. Apparently it was due to insects??

    Lovely location, great family room and a food meal in the restaurant

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    Short break
    • Leisure trip
    • Couple
    • Farmhouse Double
    • Stayed 2 nights
    • Submitted via mobile

    Menu.. evening menu limited choice

    Lovely hotel, perfect location. We enjoyed a peaceful break

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Comfortable stay and friendly staff
    • Leisure trip
    • Couple
    • Farmhouse Twin
    • Stayed 2 nights
    • Submitted via mobile

    Great location, only 15 minutes by car from Stratford and within a few minutes walk of a lovely National Trust property.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    7.0
    Nice hotel but definitely needs some new beds. Great set up for our dog.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Both the single beds lopped to one side. The sofa bed was so tired and the mattress so thin. There was barely any cushioning. The so called tennis court wasn’t level and the rackets they provided were small rackets. There was no ball available but luckily our dog managed to sniff one out. The tap in the bathroom was so noisy. As soon as it was turned on it made such a racket and also splashed everywhere. The room looked like it had been repainted so was nice until you notice the skirting board which had loads of cracks in it. Also we were only given 2 towels for 3 of us. When we arrived there was no one at reception and we had to wait a good 20 mins or so before someone showed up.

    The room was massive but the beds were old and tired. Lots of dog treats available at reception for our pup. Lovely bed and towel left out for our dogs. The staff were lovely and helpful. Shame we had wait for ages to check in. Lots of parking available. Close to Stratford upon Avon

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Comfortable, good value room in an interesting location
    • Leisure trip
    • Couple
    • Farmhouse Double
    • Stayed 1 night
    • Submitted via mobile

    Staff were unwilling to serve food outside (on a sunny evening) because they were too busy

    Great location, comfortable dog friendly room

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Very good
    • Leisure trip
    • Couple
    • Farmhouse Twin
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good location. Lovely place

    Stayed in August 2025

  • Reviewed: 31 July 2025

    6.0
    Not value for money
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The menu, some items were not available from the menu including certain wines from the wine menu. Very slow restaurant service on both evenings for both food and drinks. Incorrect meals brought to the table on the Friday and very poor main course in the cottage pie on the Saturday evening. Breakfast uninspiring.

    The hotel is in a lovely rural location. Rooms were clean with comfortable beds and good linen, however both rooms were travelled with friends were very tired.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    9.0
    Had a lovely stay, slept well, had everything I could need, managed to book me in for dinner at short notice and the foo
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Attention to detail

    Allowed dogs and in a perfect location for my stay.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    6.0
    perfect stay for the night, would book again.
    • Leisure trip
    • Couple
    • Farmhouse Double
    • Stayed 1 night

    The hotel was a lovely building but was let down by the lack of maintenance to windows, bathroom...just needed a little TLC.

    The room was large with a comfortable bed and clean. Breakfast was good and dinner was value for money. Set in a lovely location.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    8.0
    Room and staff great. Dinner a little disappointing, maybe limited kitchen staff or lacking fresh in
    • Leisure trip
    • Couple
    • Farmhouse Double
    • Stayed 1 night
    • Submitted via mobile

    Problem with the food. Items missed of each main dish. Lettuce on salad older outside leaves

    Staff all great

    Stayed in July 2025

  • Reviewed: 26 July 2025

    7.0
    Great location makes up for some failures
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ridiculously expensive restaurant. £14.50 for "sharing" nachos which weren't enough for one, not so hungry person. The house salad was tasteless and again very expensive. Hot breakfast was not well stocked and only one hot drink machine working so a queue to get coffee

    Location is lovely. Room was huge! Staff, particularly in restaurant, were very friendly

    Stayed in July 2025

  • Reviewed: 14 July 2025

    6.0
    Pleasant for a short stay
    • Leisure trip
    • Couple
    • Farmhouse Double
    • Stayed 2 nights

    Room in the farmhouse block was rather tired. Dusty. No Air Conditioning.

    Good size room, comfortable, pleasant surroundings.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Farmhouse Twin
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioning only remained on for 2 mins then switched off. Reception provided a fan which helped but as air conditioning was a prerequisite for selecting our accommodation it was a bit disappointing to endure the high temp on the first night of our stay.

    Great location, some furniture a bit dated despite room potentially being recently refurbished. Room was clean and staff really friendly and helpful.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    6.0
    Great location but a bit tired in the main house
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights

    No Telephone to reception and TV too small

    Room in the main house was a suite but it was tired and the TV was small - especially for for the room size, it was nice enough but just needed a Bit more TLC

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Excellent value for money.
    • With a pet
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Really good location and the room was perfect. Breakfast and dinner excellent and reasonably priced. We’re going again when we next visit Stratford upon Avon.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Farmhouse Twin
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning

    Reception

    Stayed in July 2025

Showing 1 – 25

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