Window didn't fully close so very noisy. Thick layers of dust and grime. Bed comfortable just about passable. Very worn areas all over the hotel, piles of sawdust around. Not many PowerPoint in the room. It is perfectly acceptable that they are a dry hotel due to religion but this should be more obvious when booking. Claustrophobic lifts. Photos on website far exceeded really look.

Friendly staff. Good lo location. Upgraded to beach view. Parking spot in front of hotel. Dance lessons, unfortunately we missed it though.

Stayed in August 2025

Heard someone having sex. Walls are very thin

Stayed in September 2025

The hotel was a little rundown, but the beds and bathroom were clean. The double bed was small, I had to share with my daughter as it would be too small for 2 adults.

We liked the fact that dogs were welcomed. The staff were friendly and helpful. It was conveniently located for quieter beaches and a grassed area to walk the dogs.

Stayed in August 2025

The room was generally clean but the whole place is shabby.

Staff were all lovely, as were the guests, very dog friendly. Room was big and looked over the bay. Location is good..

Stayed in August 2025

Carpet needs cleaning. Doors slams when closing causing a lot of noise.

Location was good

Stayed in August 2025

Small lift

Next to the beach

Stayed in August 2025

Walls are thin so had the pleasure of enduring a 3 hour aggressive domestic argument at 1am

Stayed in August 2025

No restaurant or bar, too many stairs

Good location walkable into town

Stayed in July 2025

Overall, the common areas would need some update.

The room was clean and the staff was friendly. Very good position close to the beach and a couple of minutes away from bars and restaurants.

Stayed in August 2025

Very thin walls we could hear everything from next door and couldn't call the lift from the 3rd floor so always had to walk downstairs

Great staff always helpful and polite

Stayed in August 2025

Old hotel, limited facilities. Courtyard from our room 2 birds remained overnight, making noise, obviously out of the hotels control, but this triggered a husky to howl, disturbing other dogs. Again, this is uncontrollable by staff but they did try to rectify.

The location is good and dog friendly.

Stayed in August 2025

Old outdated needs repairs done to the hotel, no bar and no restaurant meals, no entertainment.

Beachfront location

Stayed in August 2025

Didn't have breakfast

Stayed in August 2025

Disgusting, Horrendous smell of wet dog. Shake and vac sprinkled everywhere and not hoovered up trying to disguise the smell but not working. Really strong smell that was in the room and corridors. The button to call the lift to floor 2 doesn’t work, we were on floor 2 with a baby and a pram and needed the lift. One adult had to go downstairs to press take the lift up to floor 2 and then down to reception. But no good when only one adult present had to bump the pram down the stairs to floor 1 and then get the lift. Frequently asked asked questions suggest you cannot pre book car parking, it states first come first served. I parked on arrival and was told that space was booked. When questioned was told you can only book if your staying 3 or 4 nights. I was staying 3 nights. Had to move car and pay locally. If I knew I had to pre book car parking I would have done so as we had a lot of luggage and a small baby, pram, travel cot travel high chair and luggage to unload and load at the end of our stay.

Good location and seas view. Friendly welcoming staff on reception. Clean bedding and bathroom.

Stayed in August 2025

Top floor room and lift wasn’t working properly Breakfast wasn’t anything I liked

Room was clean

Stayed in August 2025

Not cheap for a small room

Lovely staff

Stayed in August 2025

Blood and snot smeared on the bathroom walls, dust or some form of debris in the bed, windows that look like they've never seen a cloth, corridors are filthy with ill fitted and ragged carpets and I had the privilege of paying £180 a night for this, without breakfast! I've stayed in hostels that are cleaner than this! We stayed the previous night in the Great Western across the road, for less money, in a bigger, cleaner, better equipped room, with breakfast included. Do yourselves a favour and book in there instead. Avoid this dump

The receptionist was pleasant

Stayed in August 2025

Furniture / carpets etc very worn

Friendly staff

Stayed in August 2025

A little dated and old fashioned needs a little tlc however everything we needed for a night's stay.

Staff were lovely and very attentive. Breakfast was amazing and well worth the money.

Stayed in August 2025

It's a shame it's lost its former grandeur. There was some questioning over my room which I booked as a double is in fact listed as a single with a double bed - it made me question my booking over booking.com but it was what I booked.

The view over the beach was incredible, especially as I was top floor. The room was tired but clean and the bed was comfortable. The staff were really helpful especially with advice for the Boardmasters weekend.

Stayed in August 2025

An old building which needed updating our room felt tired and dingy and claustrophobic

We didn’t have breakfast and the location was great

Stayed in August 2025

The hotel as other have said is very tired and could have been cleaner. I think that due to prices being inflated due to the festival it didn’t feel like good value for money as I’ve paid less for a much higher standard and I wouldn’t return unless it was much cheaper.

We booked this hotel on the day and there was very limited availability in Newquay and due to a festival being held in the town prices were highest than usual. The staff at check in were helpful and advised us of parking nearby as all the hotel parking was full. They also allowed us to check in early which was was really helpful. We had a sea view and the view was lovely. All staff we dealt with were very friendly. It’s in a good location.

Stayed in August 2025

No information at reception or in room ! We were hoping to have breakfast following morning and was told we had to reserve of which we had no idea as no information provided. Lucky for us we were booked into a neighbouring hotel following night and they could accommodate us for a really tasty breakfast. And information provided was a welcome. 🙏

Location was perfect for a event !

Stayed in August 2025

Felt very dirty with stained carpets and walls. Rusty towel rail and weak shower. Window was also not cleaned (had a foggy cover from sea breeze), had to clean it ourselves Extortionate price for that you get.

Amazing view of the sea from the third floor! Decent bed, has all you need for a couple nights. Staff tried to be helpful when we asked for relocation but the other room smelt like feet. Highlight of the room was the seagull that would visit our window

Stayed in August 2025