Slightly pricey but in a town with little or no competition

Great dinner and breakfast- room was clean and spacious. The staff were superb and friendly

Stayed in August 2025

Parking is available a two minute walk from the hotel. This was not a problem as one of the team accompanied me to the car park, but perhaps a heads up in advance of this would be useful as the front entrance of the hotel is on a busy road and it was initially a little confusing.

From the moment we arrived and were met by a very friendly receptionist until we left, we felt that we were being 'looked after'. Nothing was too much trouble for the Bell hotel team and in particular the manager who not only was very efficient but also told us the history of the hotel and the surrounding area. He also recommended trips out and we are considering a repeat visit so that we can explore more of the lovely local Suffolk countryside. We had dinner in the restaurant on our first night and were very impressed at the quality of our meals. I had the special which was cod with a sumptuous lobster sauce. Compliments to the chef indeed! We also had cooked breakfast each morning of our stay and both the service and quality were excellent. A further plus was that on one evening, we arrived back after the hotel doors were locked, but we let ourselves in with the key provided. The manager was still on site and without hesitation agreed to open the bar so that we could have a night cap. We will return!

Stayed in August 2025

The off-site parking wasn't great, especially as my husband is on crutches. It was difficult to work out the controls of the shower. The markings had faded - and who wears their glasses in the shower! Got there in the end.

The room was very nice and the bed was extremely comfortable. I can't comment on the food as we were there for just one night and didn't eat. So thankful for the fan in the room.

Stayed in August 2025

Nothing

Charm and scale

Stayed in July 2025

Very helpful staff

Stayed in July 2025

Beautiful room - super bathroom

Stayed in July 2025

Rooms were spotless and decor and furnishings were really pleasing

Stayed in July 2025

-

Friendly staff and very accommodating of our allergies. Nice rooms and there was even a fan already in there to help battle the heat.

Stayed in July 2025

Drinks rather expensive as was the food - but it is Suffolk😊

Nice and clean and comfy. Manager was a lovely guy.

Stayed in July 2025

The only downside but relatively minor, was the road noise while we had the windows open in the hot weather.

The staff were, without exception, friendly and helpful and the atmosphere in the hotel was a very happy one, everyone was very hospitable, which is what matters most in a hotel. The bar was excellent and our lunchtime "snacks" were 5-star. The hotel parking was close by and free. Our room was comfortable and the bathroom was spacious and had the best shower of any hotel I can remember and with lots of thick white towels.

Stayed in July 2025

The room was unbearably hot, because the weather was so hot and it had only a fan which had little or no effect and a smallish window through which no breeze came. That said, the manager had already appreciated this problem and had asked for air-conditioning units. And everything else about the room was great.

N/A

Stayed in June 2025

Room rate should include breakfast

Ideal base for exploring Suffolk. High standard hotel.

Stayed in June 2025

The staff were fantastic, in particular Matthew who was more than happy to help with any request! The hotel has recently been revamped and has been somewhat modernised but retains its classic look!

Stayed in June 2025

It was very comfortable. Our room was over the beer garden, so a bit noisy early on, but everyone had gone by the time we went to bed

Stayed in May 2025

View out the window but that's not the fault of the hotel.

Room was well maintained as well as neat and tidy.

Stayed in May 2025

From arrival to departure this stay was excellent. Friendly welcome . Room - spacious with exceptional attention to detail - best tea tray of the year.:) Very comfortable bed and pillows just right too.. Shower only which was very efficient and towels generous. Dinner - well would go out of my way to eat here and Breakfast equally as good with the bonus of smiley friendly table service. Practical note - car parking is off site a few yards away - easy walk and town must be very safe - forgot to lock my car and all was safe and sound on my return the next morning.

Stayed in May 2025

Fabulous room! Refurbed. Large. Lovely big bathroom

Stayed in April 2025

Nothing

A truly amazingly warm welcome from Matthew, the manager. Could not have done more to meet our needs. Good to see a lift has been installed in this beautiful property since our last visit. Our room was lovely and the shower was fantastic!

Stayed in April 2025

Struggling to think of anything!

Staff were exceptional - so helpful and friendly. Dinner was excellent - both the formal and bar food were fantastic. Room was a good size and well equipped with everything one needed - very comfortable bed

Stayed in April 2025

The room is not made up each day (not a major issue whatsoever, only notable because we stayed for several days) otherwise no complaints whatsoever

Exceptionally welcoming staff and the hotel is in a superb location for exploring the different towns. Our dog was treated like royalty and by the end of the three days thought he owned the place.

Stayed in April 2025

Dinner was excellent room very comfy and clean staff friendly

Stayed in April 2025

very comfortable bed a great shower. as visitors to the country it is almost impossible to find a decent shower but the Bell surpassed on this.

Stayed in April 2025

We had a wonderful stay at the Bell. The rooms are beautifully decorated and cleaned to an excellent standard. Best of all, Matthew and the staff are extremely friendly and attentive. We are getting married nearby and will definitely be recommending the Bell to our guests.

Stayed in April 2025

The bar area. To small

Very nice hotel. The hotel staff went beyond expectations. Very impressed.

Stayed in April 2025