Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Ayrshire hotel reviews
  4. Prestwick hotel reviews
  5. Reviews of The Alexander - Donnini Deluxe

Reviews of The Alexander - Donnini Deluxe

207 Main Street, Prestwick, KA9 1LH, United Kingdom

#14 of 28 hotels in Prestwick

Guests' Choice

Review Score

Based on 37 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    8.0

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: January 21, 2025

    9.0
    Brilliant accommodation!👍
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    No issues apart from some traffic noise at front of house!

    The property was very luxurious, exceptionally clean & located in a prime spot for all Prestwick has to offer. Hot tub was immense. Would certainly recommend!

    Stayed in January 2025

  • Reviewed: November 11, 2024

    9.0
    Weekend Away - 6 females
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything about the property was fab - decor, location, comfort. If I had to think of one thing - it would be the hot tub was quite difficult to climb into - was quite slippy underfoot.

    The location was perfect. The accommodation was decorated to a high standard. The booking agents were very accommodating. They even allowed us to have a later check out.

    Stayed in November 2024

  • Reviewed: June 27, 2024

    9.0
    Fabby wknd
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    The house was perfect, a modern, spacious garden beautiful hot tub fabulous and location was spot on.

    Stayed in June 2024

  • Reviewed: February 17, 2024

    8.0
    Very comfortable stay
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Advert stated there is car parking, which there is but it’s a public car park round the corner from the property. Curtains were for decor only but the blinds didn’t do much to keep the light out so consider an eye mask. Downstairs shower head wouldn’t stay up and water was difficult to regulate. £300 deposit held on credit card.

    Very well presented property with nice decor. Beds extremely comfortable. Great location on the high street in Prestwick so really handy for all the nice bars/restaurants. Plenty of room for 4 adults. Hot tub area was lovely and felt very private, lots of extra towels provided which was much appreciated.

    Stayed in February 2024

  • Reviewed: December 18, 2023

    9.0
    Great place to celebrate a birthday.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights

    First floor shower temperature

    Excellent property with great sized bedrooms and lovely living/external space. Location perfect for evening out in Prestwick.

    Stayed in December 2023

  • Reviewed: February 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    A bath would be good & also the fact there was a cctv camera in the garden when you are going out to use the hot tub & no blinds on the back doors so could easily see into the house which put us off sitting in the living area much

    We loved everything about the house

    Stayed in February 2023

  • Reviewed: January 12, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Was not told that there was a camera in the garden facing into the kitchen and no privacy

    Stayed in January 2023

  • Reviewed: June 13, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The house was in the middle of the town so close to everything the house was spotless and the hottub

    Stayed in May 2025

  • Reviewed: June 13, 2025

    5.0
    Great location, ok facilities but terrible check-in experience due to failed notification
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    Check-in process is not convenient and takes at least 30 minutes due to deposit requirement before obtaining access code. Needless. Also the kitchen floor requires attention as the laminate is lifting in places making it unsafe. Also the accommodation needs decorating if they want to continue with current price. The kitchen is also short of cutlery. We purchased extra cutlery from a charity shop

    Great location and convenient for socialising.

    Stayed in June 2025

  • Reviewed: June 1, 2025

    1.0
    Avoid - Disgusting hygiene
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    we have stayed here before and had a lovely time, we were shocked at how rundown it had become, stains on all the walls and floors, yet a 300 deposit taken! This was not the main issue we used the hot tub twoce for around 20 mins and all four of us ended up with a horrible itchy rash, my husbands was so bad it required antibiotics. We had the doctor and seperate pharmist validate it was caused by thr hot tub. When I called to complain I was told to put it in writing , 8 was then told it was just an allergic reaction to the chlorine and the case was closed not to email bacl !!!!! Absolutely disgusted we still have marks om out body over a month later !!

    Good location

    Stayed in May 2025

  • Reviewed: March 22, 2025

    10
    One of the nicest properties we’ve stayed in
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Lack of parking at property but wouldn’t stop us coming back as we were able to park a short distance away

    Great location on the Main St just a very short walk to lots of lovely bars and restaurants. House spotless , hot tub was fantastic. Loved the light bright kitchen with huge windows to the very private garden back garden

    Stayed in March 2025

  • Reviewed: July 30, 2024

    10
    House was amazing and the location was perfect hot tub was a great bonus
    • Leisure trip
    • Couple
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing it was a10

    Amazing

    Stayed in July 2024

  • Reviewed: July 15, 2024

    1.0
    The accomodation was not clean so we did not stay
    • Leisure trip
    • Couple
    • Three-Bedroom House
    • Stayed 4 nights

    Everything the accommodation was not up to our expectations it was needing cleaned.

    Stayed in June 2024

  • Reviewed: May 3, 2024

    10
    Spacious and good break away
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like that the dishwasher was full of wet cleaned dishes after the first night looking for dishes. The two chairs in the lounge looked damaged at the chair legs all twisted so we didn't sit on them because they didn't look safe. And no welcome hamper or sweets etc. Seemed like a let down given the pictures looked like you got given a wee welcome gift. So that was a disappointment. Rolls of dust on bedroom floors as well.

    I loved the Hot tub, The rooms were lovely and spacious too. I loved the location central for everything.

    Stayed in May 2024

  • Reviewed: April 23, 2024

    1.0
    Terrible customer service. Will never deal with Donnini again.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    The fact that we were given the run around by customer service regarding a none functioning hot tub. That glassware was dirty. Broken and loose tiles in garden and CCTV camera in garden that looks in on kitchen as well as garden. The customer service was terrible. I have been waiting weeks for a manager to call me.

    The location. The house is lovely (could have been dusted and utensils cleaned properly but that wasn't a massive issue) and if the hot tub was working and customer service helped with coming to a resolution it would have been a different experience.

    Stayed in April 2024

  • Reviewed: March 6, 2024

    10
    An amazing eeekend
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Absolutely no complaints.

    From start to finish we had an amazing stay. The property was fantastic, location was fantastic, the weather was fantastic 😊

    Stayed in March 2024

  • Reviewed: January 5, 2024

    10
    Perfect location in a beautiful home!
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 2 nights

    the only thing we struggled with was the fact that there was no cleaning materials in the kitchen (spray or fairy liquid) so this made cleaning up after cooking quite difficult.

    The location of the property was absolutely perfect. The property was spotless and really spacious - perfect for a group of friends - the hot tub made it!

    Stayed in January 2024

  • Reviewed: September 9, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Well laid out property with lovely large king size rooms.

    Stayed in August 2023

  • Reviewed: August 11, 2023

    10
    A great break for our family in a lovely setting.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. It was perfect.

    The property was a great size and very clean. The garden and hot tub were perfect for our stay. There are plenty of shops nearby and the beach is a 10min walk from the house. We loved staying here and will definitely return. The staff contacted me during my stay to make sure everything was ok. It was easy to contact the staff by telephone and they were very friendly and helpful.

    Stayed in August 2023

  • Reviewed: February 27, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Fabulous accomodation, very luxurious and perfect for a weekend with friends. Hot tub area was amazing. We has a wonderful time and the Donni staff were very helpful.

    Stayed in February 2023

  • Reviewed: September 25, 2022

    10
    Prestwick break
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location,everything in the house you could need .One small thing and it is small thing I would have liked hooks at the hot tub to hang my towel up.

    Stayed in September 2022

  • Reviewed: August 5, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: April 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: March 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!