The tea room, which is also the breakfast room too was lovely and cosy and the staff were very friendly. Close to the train station and lovely village of brockenhurst.

Stayed in September 2025

Nothing

A beautiful thatched cottage in a quaint village. From the small doorways to the sloping floors, it was a pleasure to stay here. The staff were amazing and so friendly and helpful. We will be back for sure .

Stayed in August 2025

Nothing, we had a fantastic stay

The hotel was beautiful , fabulous location and the staff could not do enough to help . No complaints here at all, would fully recommend , and will be back if we are in the area.

Stayed in August 2025

Can not think of anything.

The historic guest room is exceptional. Beautiful old period features. Very spacious and the bed is very comfortable. There is great choice for breakfast and all well prepared and very tasty. Food is available throughout the day in the tea shop and the homemade soup was very good. Location excellent and staff really helpful and friendly.

Stayed in August 2025

The hotel is older which means it can be a little noisy and it's right on the road, however did not take away from our amazing stay.

Beautiful, cosy hotel which is dog friendly. The tearoom attached is exceptional, the food was amazing and very good value for money. The staff were super friendly and helpful. The location in central Brockenhust was great. Would love to come back soon.

Stayed in August 2025

A gorgeous cottage that let guests step back in time while enjoying the comfort of modern facilities. The classic room oozes character and features a very comfortable bed and a great shower. The property is also a tea room and their afternoon tea is a must! Lovely staff.

Stayed in August 2025

All good

Lovely place and they supplied teas, coffees, fresh milk, bottled water and lovely homemade biscuits, which were replenished daily. Any issues got sorted straight away and they accommodated us with an early breakfast.

Stayed in August 2025

Nothing everything was fabulous 🥰

Breakfast was very tasty . not much to fault very lovely hotel to stay in like staying at nans house very quirky , we forgot our charger for our trip so they very kindly let us borrow there’s . Loved our stay would re book .

Stayed in August 2025

Unfortunately one staff member’s attitude was rather ‘ off hand’ and unpleasant but everyone else was lovely.

Quirky and very pretty. Location was good. Esme’s cafe was lovely and the breakfast nice. The age of the building and the uneven floors in the room added to the experience.

Stayed in August 2025

Great location, stunning property and cosy accommodation. Staff welcoming and friendly, breakfast and tea room amazing! Highly recommend.

Stayed in August 2025

No plug for hairdryer near a mirror that I could find

All Lovely

Stayed in August 2025

N/a

Great location, lovely cottage, nice room, fab breakfast!

Stayed in August 2025

The room was awkward to move in because of the low ceiling and doors. The “stairs” to the first floor were a cross between a ladder and stairs and quite difficult to manage at our age (in our 70’s).

Location was good near the station. Rooms were cleaned daily and the staff were helpful.

Stayed in August 2025

Beautiful & sympathetically decorated throughout Attention to detail was perfect Great location

Stayed in August 2025

Beautiful cosy room and facilities were perfect for our short stay. The breakfast was fantastic and staff were lovely.

Stayed in August 2025

Nothing

Such a lovely quirky place, georgous rooms and brilliant location.

Stayed in August 2025

Not sure why the bathroom wasn’t cleaned during a 5 night stay or sometimes the bin not emptied. The bed was not made when the room was serviced except on the day we asked for new towels. However, the tea tray, cups and glasses were cleaned daily.

An attractive period property. The historic downstairs room is cosy and atmospheric. Homemade biscuits in the room are a nice touch. The breakfasts, served in the tea room, are varied and delicious. The scones for afternoon tea are recommended. The staff are polite and friendly. The location is excellent, close to bars, shops and restaurants in Brockenhurst and many popular tourist attractions are all within a short drive.

Stayed in July 2025

Nothing

Fantastic room in the most perfect location. The breakfast is first class and the staff are lovely too.

Stayed in July 2025

Nothing - it’s superb.

Everything! I love the decor, the friendliness of the staff, the comfy bed. The breakfast was amazing, could not fault this place! I came to stay here after a spa day down the road at SenSpa. Great location too, very short walk to the shops and station.

Stayed in July 2025

Limited hanging space to hang up clothes.

It as a good location easy access to all parts of New Forest . Breakfeast was good.

Stayed in July 2025

Great location for access to isle of wight ferry only 10 minutes away. Good local restaurant's a pub.

Stayed in July 2025

Nothing.

The room was gorgeous and very quirky. Really nice touches were a small refrigerator in the room, generous tea and coffee facilities and fresh milk and cookies, which were replenished daily. The breakfast was lovely, as was the lunch we had at Esme's tearooms. The staff were very friendly and nothing seemed too much trouble for them.We could easily explore Brockenhurst from this hotel and there were 3 pubs within easy walking distance.

Stayed in July 2025

Room was a bit small as was the bed

Location and the breakfasts

Stayed in July 2025

Can't think of anything.

Loved the heritage character, free parking, awesome staff and fabulous breakfast. Loved the garden dining option. We celebrated my birthday here with a family group of 8 plus baby ... perfect choice.

Stayed in July 2025