Would have preferred to have a sink in the kitchenette area for washing up and kettle filling.

Really helpful owners and staff, clean, very comfortable, quiet, cute and quirky.

Stayed in August 2025

communications - I had to phone to ask some questions in advance as no reply via messaging or email. Small things about the place could be easily improved to make it an excellent rating , especially for 4 people staying as we were- I have messaged the owner about these so I hope they are taken on board

the family suite in this guest house was very nice and clean and conveniently located. Good value for money

Stayed in August 2025

The waterfront area in Hawick was for us difficult to find - it took us three rounds across the High Street and the two bridges to find where to turn off to the area where the hotel is located. The hotel instructions could contain some note on that.

Stayed in August 2025

Hard to find anything I didn’t like :)

Location and cleanliness. Convenient for everything.

Stayed in August 2025

That there was no milk portions or enough sugar sachets for a few cups of tea or coffee. Of which there was more than ample of sachets of, for a single room for 1, for a 1 night stay.. Just missing the milk portions and enough sugar sachets to match the number of sachets of coffee and teabags..

That it was in the centre area of the town. Had everything needed for a comfortable night's stay.

Stayed in August 2025

Needed a repair to bathroom sink but repair was made quickly.

Very comfortable beds. New renovations. Quiet location most of the time.

Stayed in August 2025

Very good location, easy access to hotel and very good price

Stayed in July 2025

Used to be able to help yourself to more tea, coffee and milk, but that is no longer the case. Minor point. Can't fault it past that.

Second stay here and it's an absolute bargain. Its very comfortable, if not a bit tired, but for the money it's a steal. Very comfortable bed and great shower.

Stayed in August 2025

The pub across the way was a little noisy, but it was a Saturday night so its expected.

I had a problem with the window. The owner came out straight away snd sorted this for me.

Stayed in July 2025

Can hear people upstairs in other rooms but not a major issue.

Clean, comfortable accommodation near the centre of town and bus links. Several supermarkets nearby and a 2 minute walk to Wetherspoons for breakfast. Have to call for access as entry keypads not working but it was all quick and easy to gain access and get a set of keys. Would definitely stay again if passing through.

Stayed in July 2025

Difficult to access. Not many car spaces.

Very clean and comfortable.

Stayed in July 2025

Small kitchen would have been handy.

Price, Location.

Stayed in July 2025

Since I didn't have the ability to call a local phone number to get the entry information, that caused a bit of a problem.

THe room was very nice, and the location was quite wonderful.

Stayed in May 2025

Ourselves and another couple couldn’t gain access to the property using the code, was sorted quickly right enough

Stayed in June 2025

Access issues with main door & door to bedrooms making access difficult when leaving rooms & premises

Location was good accommodation was good & met our needs

Stayed in May 2025

Entry code on the door was difficult initially for people who had not encountered that electronic system before. The kettle wouldn't fit under the bathroom tap. A smaller kettle or a water jug would help.

Excellent shower. Easy to use. Comfortable beds. Friendly and helpful staff on the phone when I encountered problems with the entry system.

Stayed in May 2025

I stayed in a single economy room. The bed was very narrow (80 cm ?) and for that size, the mattress was by far too soft. All night I had the feeling of sliping out of the bed as the edges of the mattress sunk in and there was no hard border of the bed.

Check-in possible, by telephone call only, worked very well. Room was clean and tidy. The ceiling above the shower in the bathtub is very low. Thus, showering is possible only on knees or crouched. Great alternative was to take a bath! The location is excellently midtown. As the property does not provide breakfast, I enjoyed in the morning an excellent coffee, creative sourdough bread and tart in the café "Love Scottish" right across the street. Very recommend.

Stayed in April 2025

A few things will need improvement like the bathroom door latches and sink seemed to be blocked.

Location is nice, so is the view from the apartment. It’s very warm and cosy. Off road parking is a bonus. Very quiet area. The owner was helpful with door lock and assisted with our visit.

Stayed in April 2025

The PIN code to enter the property and my room didn't work on the second day of my stay and I had to phone up the management to get it working. The lavatory press button kept getting stuck each time I flushed, causing the water to keep flowing: the management came to investigate and showed me what I needed to do inside the cistern after every time I flushed; also the washbasin tap was slightly loose. A few years ago, I used to stay at the same premises, run by the previous owner, when Breakfast was provided, but now it isn't: I used to pay around £50 per night which included a cooked breakfast, but now it is £85 and no breakfast. There was a TV, but three quarters of the channels did not work.

Location was fine. I was able to park close to the guest house: there was a Wetherspoons, "The Bourtree", nearby so I was able to get breakfast there, as the guest house no longer has a kitchen or dining room.

Stayed in April 2025

N/A

Clean comfortable, location

Stayed in April 2025

Had to mark down for the staff as there wasnt any, all done over the telephone with pin numbers for the room. rooms were very good size and spotless.

Stayed in April 2025

I think the room could do with a small fridge and possibly a microwave, considering there is no restaurant there is also nothing in the rooms to cook anything with so a microwave would be ideal. The room seemed a wee bit cold all the time and even with radiators turnt up they never come on so had to double up on blankets at night, but for a short stay it wasnt too dramatic, maybe for a longer stay it might have been.

The room was clean, and the staff were friendly and very helpful. The size of the room was good for just me it was ample space, it had 3 single beds so i think if 3 people were in there it might be a bit tight but for a single person it was fine. Great location to all the shops and supermarkets.

Stayed in April 2025

All okay

Good value for money, quick and easy for work

Stayed in March 2025

Some plates and cutlery would have been appreciated for snacks. Not being able to have a cooked breakfast before travelling on.

This place was warm and cosy, all areas well lit, There was no breakfast offered here which was a shame as it is a great place, you can get breakfast most places nearby but not till at least 9am which is not always ideal. Perfect location for supermarkets, restaurants, shopping and base for visiting other areas. Contact was easy and professional, we were also upgraded so really appreciated that. We will definitely come back here.

Stayed in February 2025