The internet service was out the entire length of stay and was unable to accomplish needed work. The hours for pool and fitness center could also have been better for the late arrival. We also found the location to be further from Dundee downtown than what was conveyed online which luckily we had a car (no free parking).

The castle and grounds are beautiful and a lot of amenities are available for leisure at the property.

Stayed in August 2025

The room were a bit small and overpriced

Breakfast and food were really good location was also good

Stayed in August 2025

I wasn’t impressed that you have to pay for parking. Also the buffet breakfast food wasn’t as hot as it should have been and the plates were cold. Coffee from the machine was weak and not also hot.

Location was good, good facilities, friendly staff. Other than below the room was good, excellent shower, good towels, good in-room tea and coffee etc.

Stayed in August 2025

Staff morale, room & common parts dated and tired. Extra charge for parking not anticipated at this price point

Impressive from the outside, good location

Stayed in August 2025

A lower price and breakfast inlcuded. Free parking shouyld be a must. Get rid of ANPR and your rip off rmoney making car parking partners

Clean and comfortable room

Stayed in August 2025

No wifi available for my working trip of two nights. Seems like it’s been down a while and was advised by reception it wouldn’t be available anytime soon. Room was noisy, could hear neighbours talking. The beautiful grey stone building you see in the listing isn’t the main entrance, which is a bit of a letdown when arriving. The extension part of the hotel isn’t shown in any of the photos. No diary free alternatives like milk or yoghurt at breakfast.

Staff were great, rooms were clean and the bed was comfortable. Handy location for the city centre if you’re driving or using taxis.

Stayed in August 2025

The dinner and breakfast were very good

Stayed in August 2025

No wifi. After asking: at has been off for a week. And the hotel needs an upgrade and some paint. Shower was fountaining water all over the place. Breakfast is very very basic. With dirty cutlery and dishes. And did I say “no wifi”? No wifi. How is that even possible.

Some of the staff were nice. Bed was OK. There is a pool (which I didn’t use).

Stayed in August 2025

Nothing to dislike

Swimming pool was great Friendly staff and good sized room .

Stayed in August 2025

There was no wi fi when I stayed a week ago Still no wi fi Very poor

The shower was great Plenty of pressure of hot water

Stayed in August 2025

The location was quite far from the city centre, the swimming pool was tiny and the hotel was quite basic for the price.

The breakfast was good and the room was clean and comfortable

Stayed in July 2025

Wooden seating area outside was old and chairs were wobbly and looked like they were ready to break. Don’t agree with having to pay for parking when you’ve already paid to stay at hotel.

Nice hotel and staff were lovely

Stayed in August 2025

The restaurant..... First thoughts Ohh.. have we made the right choice to eat here? First impression This glass house restaurant did not have a clean window in the whole room, and they looked like they had not seen a good clean for quite some time. It was a warm summer evening, and every marked, smeared, and dirty window stood out like a very sore thumb. The decor was very tired. seat covers, carpets, service areas, and random items laying around everywhere. screens, boxes, etc. all laying around the main area of the restaurant. The presentation was very unwelcoming and is in desperate need of a complete overhall and refurbishment. Staffing was lacklustre. When we were in, there were 6 tables being used. 4 x 2 cover and 2 x 4 covers. Waiters were slow to attend tables. Our drinks order was taken with our food order. One diet coke, one orange, and lemonade. We waited 15 mins for our drinks and 2 orange and lemonade arrived. We kept them and said cancel the Diet coke. It arrived 10 minutes later, as did drinks for 2 other tables. The waiter had no clue as to which table he was taking drinks to and kept asking us, "Are these your drinks?" We waited over 40 mins for our food to arrive!! The food was very tasty, hot, well presented, and a good portion, which made up for the wait. It was only let down by the overall presentations of the restaurant itself and the disorganisation of the staff. We had to go to the bar to pay our bill and the barman had to ask us what we had to eat and drink, he didn't have a clue as to what we had. We could have said anything.. or even walked out without paying at all!!! We didn't and paid in full. We did want to tip the young man who took our payment and made us coffee, but he informed us they were not allowed to take tips ??? A strange end to a mediocre dining experience. It's such a shame, as the rest of our stay and the facilities were very pleasant and comfortable.

Staff at reception were very welcoming and efficient. Apologised for the WiFi being down on our arrival. Explained the facilities available to us during our stay and booked us in for supper at our request. Our room was spotlessly clean. The bed was huge.. and very comfortable. The shower was hot and powerful, and the towels were soft. Spa and pool were a great bonus to our stay. Although the lockers were a bit rusty inside, they could do with being updated. Overall, our stay was very pleasant, and we would return.

Stayed in August 2025

Some small things I was in accessibile room but I could not reach the pull cord above the bed it had been tied up also my bed side light didn’t work and in the restaurant for breakfast everything was put somewhere that it was kept Clean but milk jugs on the tables

Comfy bed leisure centre brilliant good food and great staff

Stayed in August 2025

Pool is too small

Great

Stayed in July 2025

Lighting poor for reading . Having to pay for parking at the hotel.

Breakfast good and very convenient location

Stayed in July 2025

Charging person's staying in the hotel for parking. There is no requirement for it, as there is no evidence of anything extra in place for ensuring the security of the vehicles. What is the charge for? Breakfast not included in the price. Not the best wifi

Clean and tidy with friendly staff. Very accommodating when a problem arose. Ease of check in Nice complementary toiletries Nice menu

Stayed in August 2025

Too little staff and charging for Parking!!!

The score could have been better, the staff were excellent and did the best they could do… unfortunately there was just not enough of them. Special shout out to Clare who tried gamely to get through the workload

Stayed in August 2025

The hotel could be doing with a good deep clean. It wasn't dirty, just the carpets needed a good clean. A coat of paint is needed and things like the shower curtains are a bit dated. The ceiling in the bathroom needs a clean too. Nothing out of the ordinary for a place that is used regularly. The last time we stayed I'm sure we didn't pay for parking so that wasn't great but the decent priced car charging was a bonus. I'm sure it's expensive to put in and run but a wee fridge would be good too.

It's a nice hotel with plenty of parking and car chargers which is great. It's in a good location if you don't want to be right in the city. It's only a 10 minute drive. The staff were lovely. It was a fairly quiet room and we had a good sleep in a huge bed. The wee sachets of milk were good as we had forgotten to get some.

Stayed in August 2025

There wasn't a staff member at reception upon checking out.

The room was very comfortable with a lovely ensuite and great bath tub.

Stayed in August 2025

nothing alll good

staff very helpful

Stayed in August 2025

I wasn't able to open the window and although it has only ground and a first floor, lugging a heavy suitcase up the flight of stairs was tough.

Simple but good breakfast.

Stayed in July 2025

Nothing

Peaceful and comfortable Staff were very helpful and friendly Food was I have mobility issues I was given a ground floor room which was extremely helpful

Stayed in August 2025

The pay for parking is done through an app. The WiFi at hotel wasn’t working which makes it difficult to pay for parking which if you don’t costs you £100. Asked if they could do it for me and was told know. Seeming we were on overseas roaming charges this made it difficult but eventually sorted it out at my extra cost. Wish we had been informed about this when booking the room.

Comfortable and in a good position for a roadtrip stop over.

Stayed in August 2025