Service was slow- was standing around waiting to be checked in for a good few minutes. Service at breakfast was slow- took 30 minutes to get our food, although the food was good.

good size rooms, well done out, good selection of teas/coffees

Stayed in September 2025

The Sugar Boat is an absolute gem of a place right in the ❤️ heart of Helensborough.we stayed with our little dog Laly in room four,a lovely modern quirky suite,beautifully decorated,and a joy to spend time in.We dined downstairs in the restaurant.For both our evening meal and Breakfast,and everything was delicious,especially the homemade Gnocchi.Breakfast was wonderful.Thanks to all the staff .We would highly recommend this place

Stayed in September 2025

A bit small and squashed up.

Modern, clean, accessible to town facilities

Stayed in August 2025

Central location in the middle of Helensburgh, Food is excellent, the rooms are spotlessly clean and tidy, The staff are always helpful and friendly, I would definitely recommend.

Stayed in August 2025

Nothing it was perfect

The sugar boat was a wonderful place to stay. The room was stunning and the facilities in the room were perfect ( lovely teas and coffee as well as bottled fresh water ) comfy bed and a powerful shower with nice toiletries. The staff were very attentive and helpful and went above and beyond to make our stay ideal , We were made to feel very welcome and special. The breakfast was delicious, freshly cooked and filling. I would thoroughly recommend staying in these centrally located beautiful rooms ⭐️⭐️⭐️⭐️⭐️

Stayed in August 2025

If I'd known how nice it was, and that there were oysters on a Friday night, I'd have come up for that instead of just staying one night... will just have to come back for that!

Lovely buzzy vibe in the diner - and the breakfast was delicious. We could see that it was freshly prepared, and they got my scrambled eggs just right! The room was just perfect, it had every thing required for a comfortable stay, and was spotlessly clean. Thank you!

Stayed in August 2025

I love everything about the sugar boat. From turning up and being greeted to our room. The rooms are done out really nice and they are definitely the most comfy beds ive ever slept in. The pillows and quilt are so nice would love to no where to get them from. The shower is great aswell

Stayed in August 2025

Nothing major. The sofa in room 4 wasn't particularly comfortable to relax on, and rather far from the TV. The carpet was a bit rough, as others have mentioned. But nothing that would prevent us from booking again.

Great location, friendly staff, nicely furnished rooms, delicious food downstairs. Parking isn't an issue, as there's a free car park by the water just a few minutes' walk away.

Stayed in August 2025

...leaving too early: in facts this venue would fit a longer stay.... miss you!

Top position, wonderful roof room, excellent food, young, talented and warm team. The Sugar Boat is now our favorite destination. We recommend them as a 5/5 ranked venue. Top! Grazie mille!

Stayed in August 2025

N/a

Spacious, central and included breakfast

Stayed in July 2025

Very cosy pub with rooms. Room itself small, but perfect for a single traveler on a short stay. Bathroom clean, staff friendly and engaging, the pub downstairs provides good food and drinks.

Stayed in July 2025

Very nice room, well decorated and super clean. Amazing food, both for diner and breakfast!

Stayed in July 2025

Nothing all good

Clean and comfortable. Friendly staff

Stayed in July 2025

Entry is to the side and up some steep, rather dark stairs, then more stairs and a door. It's definitely not a location for big wheeled luggage, and I was a little worried about finding my way out in the event of fire. There's a public car park at the back which is free from 6pm - 9am, but you have to pay otherwise or try to find some unlimited street parking. Breakfast started at 9am (don't know if this was just a Sunday time), and latest checkout was 10am, which made for some fast eating and packing. Room 3 looked out onto the air-conditioning unit for the kitchen, which was noisy, and I was relieved when it stopped just before midnight.

Room 3 is small, as can be seen from the photos, but was very clean and comfortable and nicely decorated in a kind of marine steampunk style. There was a cafetiere with real coffee, nice biscuits, and carafes of water. Staff were friendly and breakfast was excellent.

Stayed in June 2025

Fantastic location. Beautiful decor. Friendly staff.

Stayed in June 2025

N/A

This is the second time we book this place and this room, because we loved it the first time. Second time, nothing to complain about. The room was just as lovely, although really hot as that was during the heatwave (not much they can do about that!). Perfect location as it is right in Helensburgh, the room is massive and beautiful. We also had dinner in the restaurant below (like the first time). And again it was just as good as the first time.

Stayed in June 2025

Touch on the expensive side, and parking is a bit of a nightmare but luckily there's places to park for free in .. Reliable areas within a few minutes away. The carpet in the room! It's a strange carpet and is actually kind of unpleasant to walk on without socks as it's like a rough burlap sack style material.

Came up with the cat whilst at a wedding, and it was really cute that they set up some bowls and treats for cheeto! The location was prime and centre for us. Food was gorgeous and they were incredibly good and accommodating with my elderly gran for her smaller appetite.

Stayed in May 2025

Clean compact had everything you could need , shampoo was great not your usual that you can’t lather, no Noise from down stairs great location

Stayed in May 2025

Nothing to dislike,everything was perfect

Spotlessly clean,excellent food

Stayed in May 2025

Town centre perfect Food and service exceptional

Loved the place

Stayed in May 2025

Entrance and hall very dark due to colour of paint …

We had to leave early so didn’t have breakfast

Stayed in May 2025

So far the best stay in Scotland! It is newly renovated, amazing design. Very comfortable bed. People are so kind and helpful! There is a tea, freshly ground coffee for the french press and cookies. Also a welcome present touched us!

Stayed in May 2025

Nothing. Room was comfortable with water, tea & coffee available. Very clean and homely.

The location. Close to sea front. Busy outside but calm in room.

Stayed in May 2025

The flooring was slightly uncomfortable to walk on in bare feet- that’s the only thing I can think of!

It was bright, obviously newly decorated and was incredibly comfortable as well as being a decent size. Great selection of tea and coffee plus biscuits. Good storage Very clean!

Stayed in April 2025