Given what I paid, what I received, and the location, there wasn't anything I could complain about.

Great value for money. Did exactly what it said on the tin, which was provide a budget room, with adequate facilities, in an excellent location, with really friendly staff. I'd happily use this hotel again.

Stayed in September 2025

1) Windows not soundproofed, and one window wouldn't close properly, so I was woken up at 05.40 by (I imagine) a street-cleaning vehicle. 2) The (single) room was a bit cramped- Given the size of the room, more thought should be given to the contents: the single bed was wider than the average single bed, thus taking up valuable space; a wardrobe and small table really don't fit in very well, and a more customized piece of furniture would work better. And operating the tv (on top of the wardrobe) involved using a multisocket device sitting on a radiator (if I remember rightly), or else hanging, otherwise the wire wasn't long enough.

Location good, 5 mins walk from Gloucester Rd Underground Stn. Considering it's relatively central London, a quietish street. Helpful staff, and I was alllowed to check in early since the room was ready. Part of a nice-looking (relatively old) building. Good lift.

Stayed in August 2025

I have no complaints. It met or exceeded my expectations.

Great location! Good, safe neighbourhood. Good restaurants and shopping and museums. Very close walk to the tube station. Very nice breakfast. Not a huge hotel chain but more a quaint, English family style Inn, with proper hotel room facilities in each room and a small elevator. Staff were excellent and accommodating. If you've travelled through Europe, these are the types of places you are looking for.

Stayed in August 2025

Lovely building in a beautiful location. Good access to the tube or a nice walk into London. Excellent breakfast, comfortable room, friendly staff.

Stayed in August 2025

The only real downside was no coffee/tea making machine.

Great location for Hyde Park, The Royal Albert Hall, the Natural History Museum. The room was very clean, with a good new bathroom. I also had a balcony, which was a great surprise and pleasure.

Stayed in August 2025

"I stayed at this hotel for three nights and really enjoyed it. There was a very warm, family-like atmosphere and I felt very comfortable there. The beds were very comfortable. Yes, the rooms and bathrooms are small, but it is a two-star hotel, so I expected that. Breakfast was simple but more than enough for me. I would definitely come back."

Stayed in August 2025

The breakfast. The officer offers only eggs , some bread and if you wanted sausage. There isn’ t cheese.

In the room there isn’t a bin , only in the bathroom. There isn’t shower cap . The breakfast isn’t very excellent , reasonable.The localization is fantastic.

Stayed in August 2025

No tea making in room though it was ok to go to basement to make a hot drink where there was also a fridge that guests can use.

Not far from tube station, quiet street and within walking distance of South Kensington and only one mile from the Albert Hall. Bedding was great with sheet, light eiderdown and bed cover which is so much more flexible than quilts and staff very friendly with a somewhat unexpected cooked breakfast. Excellent value for London which has once again generally become inhibittingly expensive to stay.

Stayed in July 2025

Not Luxury but Great Location, Clean, Nice Breakfast , excellent staff and fantastic value for money.

Stayed in August 2025

Very good breakfast. Ideally situated for our visit to the Royal Albert Hall.

Stayed in August 2025

Breakfast: it was very basic. No cheese or yogurt. No fresh bread/croissants/cakes, but rather things you buy in Tesco.

The family room was spacious and comfortable.

Stayed in August 2025

The water in the room is not safe to drink and had to go to the kitchen downstairs to bring some. The room was hot and fan present in the room was not enough. Internet reach was a bit flaky on the 3rd floor, but all in all it was a great deal, worth coming back.

This hotel has probably the most helpful and friendly staff in London. I appreciate the.presence of plugin adapter, as we forgot to take ours. Localisation couldn't be better and available kitchen is always welcome when travelling with children. There is a lift, which is important when you travel with larger luggage - another not obvious facility. Breakfasts served. Room was nice and clean.

Stayed in July 2025

Comfy, clean room. Great location.

Stayed in July 2025

No shelf in bathroom. No air conditioning in room. Changing towels every day seems unnecessary - they should be only changed if left on the floor.

Good location. Available breakfast (the photos shows only part of it - the "traditional english breakfast" consists of toasts, egg, bacon, sausage and beans). Kitchen is available with tee, coffee and fridge. Rooms are small, but just enough to have a good sleep.

Stayed in July 2025

Very small rooms but if you are just sleeping there you don’t really need bigger.

Great location, the staff is very nice, especially at the reception desk. English breakfast is served in the morning (there are sweet patries and fruits as well). We could check in hours earlier as the room was ready.

Stayed in July 2025

Nothing

The staff were so friendly in the cafeteria and the front desk.. They allowed me for an early check in at 10 am

Stayed in July 2025

Very hot with no AC

Location - 6min walk to metro line taking you to all main sights

Stayed in July 2025

No tea making in room, but kitchen is available.

Good location. Friendly staff Great breakfast

Stayed in May 2025

It was small as expected. Was hottest day of the year, and obviously no Aircon at this price. But all to be expected at the price.

Was the cheapest hotel in central west London. Hotel was clean. Staff were friendly and it's in a good location.

Stayed in June 2025

Room was small double bed against the wall not ideal. Noisy but we had the window open all night as we stayed during the heatwave, with it closed the noise was not an issue.

Location was brilliant, breakfast was great and staff lovely and helpful

Stayed in June 2025

Great location. Comfortable room. Great cooked breakfast.

Stayed in June 2025

The breakfast could have contained ham and cheese, otherwise it was ok

The location and the area were perfect

Stayed in June 2025

The bathroom sink is so tiny

Staff was very helpful. Provided us with electric fans because we didn’t realize it didn’t have an air conditioning. They upgraded us to a room with balcony. Able to leave our luggage for a small fee for a few days. Location accessible to transportation and restaurants. A safe place to stay

Stayed in May 2025

Little gem

Stayed in May 2025