Opiniones del Staycity Aparthotels Edinburgh West End 4 estrellas

Thank you for your review. We are very sorry to about the disruptions to your stay and the inconvenience of the shower. We will take this into account and hope to improve guest experience. We hope you will come back and stay with us again so we can have another opportunity to show you the high standard we strive for here at Staycity. Many thanks

Thank you for your review. We are very sorry to about the disruptions to your stay and the inconvenience of the shower. We will take this into account and hope to improve guest experience. We hope you will come back and stay with us again s… Mostrar más

Hi Almodóvar, Thank you so much for your kind words. We are really pleased you enjoyed your time with us. If you are ever planning another trip to Edinburgh, we would be happy to welcome you back. Warm regards, Jennifer and the Reception Team

Hi Almodóvar, Thank you so much for your kind words. We are really pleased you enjoyed your time with us. If you are ever planning another trip to Edinburgh, we would be happy to welcome you back. Warm regards, Jennifer and the Recept… Mostrar más

Dear Ana maria, Thank you for your feedback. We are delighted to hear the room met your expectations. That said, we are sorry you found the location a bit inconvenient. Hope you enjoyed your time in Edinburgh and hope to welcome you back soon! Warm regards, Jennifer and the Reception Team

Dear Ana maria, Thank you for your feedback. We are delighted to hear the room met your expectations. That said, we are sorry you found the location a bit inconvenient. Hope you enjoyed your time in Edinburgh and hope to welcome you back… Mostrar más

Hello Inmaculada, Thank you for taking the time to share your thoughts. We are sorry to hear that the customer service did not meet your expectations. We always aim to provide a comfortable and welcoming experience, and it sounds like we missed the mark here. Please know your comments have been taken seriously and passed along to the relevant teams. Feel free to reach out to us directly on edinburgh.info@staycity.com if you would like to discuss anything further. Warm regards, Jennifer and the Reception Team

Hello Inmaculada, Thank you for taking the time to share your thoughts. We are sorry to hear that the customer service did not meet your expectations. We always aim to provide a comfortable and welcoming experience, and it sounds like we… Mostrar más

Dear Sonia, We're so pleased that the location suited your needs! Whether it's the nearby attractions or just the overall atmosphere, it's always lovely to hear when guests feel at home here. Apologies for the dirty towels, your feedback will be passed onto the relevant teams to improve guest experience. Kind regards, Jennifer and the Reception Team

Dear Sonia, We're so pleased that the location suited your needs! Whether it's the nearby attractions or just the overall atmosphere, it's always lovely to hear when guests feel at home here. Apologies for the dirty towels, your… Mostrar más

Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated having a washing machine and clothesline during your stay — we know how helpful these can be for our guests. I’ve also noted your comment about the table size. While space can be a little limited, we will certainly keep this in mind for future improvements so our guests can enjoy more comfort. We appreciate your constructive suggestions and hope to welcome you back again soon. Warm regards, Leanne Assistant Front Office Manager

Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated having a washing machine and clothesline during your stay — we know how helpful these can be for our guests. I’ve also noted your comment abou… Mostrar más

Dear Guest, Many thanks for leaving us a review! We’re delighted to hear you found the apartment spacious and our staff to be helpful. In regards to the early check-in, we apologise for the mistake and will take this into account to prevent similar mistakes from happening in the future. Additionally, we appreciate the feedback on the floors and will look into them. All the best, Jennifer

Dear Guest, Many thanks for leaving us a review! We’re delighted to hear you found the apartment spacious and our staff to be helpful. In regards to the early check-in, we apologise for the mistake and will take this into account to prevent… Mostrar más

Dear Guest, Thank you so much for your review! We’re delighted to hear you found the apartment clean, spacious, and satisfactory. We are glad that you had a lovely and comfortable stay, and really appreciate your recommendation. We look forward to welcoming you back anytime! Warm regards, Jennifer

Dear Guest, Thank you so much for your review! We’re delighted to hear you found the apartment clean, spacious, and satisfactory. We are glad that you had a lovely and comfortable stay, and really appreciate your recommendation. We look for… Mostrar más

Dear Guest, Thank you for your feedback and for highlighting the positive aspects of your stay, such as the location, spacious room, and comfortable mattress. We’re sorry to hear that the room did not fully meet your expectations in terms of condition and cleanliness. Your comments have been shared with our team, and we’ll be taking them on board as we work to improve our standards. We hope to have the opportunity to welcome you back for a better experience in the future. Best regards, Leanne

Dear Guest, Thank you for your feedback and for highlighting the positive aspects of your stay, such as the location, spacious room, and comfortable mattress. We’re sorry to hear that the room did not fully meet your expectations in terms… Mostrar más

Thank you for sharing your concerns. I am very sorry to hear that the cleanliness of your accommodation did not meet your expectations. This is certainly not the standard we strive to maintain. We take your feedback very seriously and have already addressed the issue with our housekeeping team to prevent this from happening in the future. While we did offer a deep clean and a discount, I completely understand your decision to leave if you were uncomfortable. Best regards, Leanne

Thank you for sharing your concerns. I am very sorry to hear that the cleanliness of your accommodation did not meet your expectations. This is certainly not the standard we strive to maintain. We take your feedback very seriously and have… Mostrar más

Hello Omar, Thanks so much for your feedback. We are really pleased you enjoyed the fully equipped kitchen and washing machine. Sorry to hear the rubbish wasn’t taken out as it should have been — we will make sure to sort this out so it does not happen again. Warm regards, Izabela and the Reception Team

Hello Omar, Thanks so much for your feedback. We are really pleased you enjoyed the fully equipped kitchen and washing machine. Sorry to hear the rubbish wasn’t taken out as it should have been — we will make sure to sort this out so it do… Mostrar más