Room was a little smaller than i thought it would be.

Brilliant couple of nights: fantastic location in a lovely part of London. Close to the tube and close to central London, with Hyde Park a short walk away. Facilities were great and staff were very accomodating. We will certainly be returning.

Stayed in September 2025

Fridge didn’t work, street level noise

Excellent location and value for money

Stayed in September 2025

The toilet in my room had not been cleaned, however this issue was immediately resolved once I let the front desk know. There was a very slight smell of cigarettes despite the no smoking policy.

The bed was clean and comfortable with nice soft pillows. Located in a nice area and easy walk to shops, restaurants and public transport. Staff were friendly and helpful.

Stayed in August 2025

Personal opinion but the bed was too hard. Because the room was small, hooks on the wall would’ve been useful.

Great location, room was small but clean, comfortable and quiet. Staff is super friendly and helpful. We also enjoyed coffee and breakfast in the hotel!

Stayed in August 2025

Train noise is very noticeable as the tracks are right below the property. Didn’t bother me personally, but could be unpleasant for light sleepers.

Good location. App was very good and easy to use. Room was clean and appropriately set up.

Stayed in September 2025

One lift was not operating which meant it was slow to travel between our room and the reception area

The location, friendly and helpful staff. The cafe in the reception area. The lounge area for guests on the ground floor

Stayed in August 2025

Clean and neat . Only 1 negative is small rooms

Perfect location - steps away from Kensington gardens .

Stayed in August 2025

The shampoo / body wash containers in the shower didn't work properly.

Stylish and clean. Perfect for a night in London. Very handy having large lockers available after you check out.

Stayed in August 2025

Lack of bedside storage

Room was clean. Loved the shower. Could have done with more storage

Stayed in August 2025

Expensive for the service, but overall it was ok.

It is Ok.

Stayed in June 2025

Unfortunate that the water dispenser in the lobby was not working.

Location was great. Facilities provided were good.

Stayed in August 2025

We asked to be moved from the first room due to an unpleasant odor, on first floor. Lobby level. Hotel booked up, but we were moved the next morning. Both rooms very clean. Bedding comfy. Shower great. If it wasn’t for the odor I’d give A plus for this hotel!

The second room location was lovely. Both first room and second room were very clean inside.

Stayed in July 2025

Can't think of anything

No fuss just a quiet and comfortable location.

Stayed in August 2025

The lift is very small, especially if you have suitcases with you, and it's quite slow.

This is my second stay at this hotel, and I love the location and the room I booked was very spacious, and had a large bathroom. The staff, are friendly and very helpful. I was able to store my luggage here for a short time also which was helpful

Stayed in August 2025

Staff not very friendly, No water or ice available which was very frustrating. Having to ask about WIFI, linens, coffee, etc was very frustrating. The miniature tea/coffee cups also disappointing. Breakfast was OK, again staff not very friendly there either. This didn't feel like a Marriott experience I've come to expect.

Location was great, being near Hyde Park was nice and we felt safe. About a 10-15 minute walk between two tube stations. Hotel was clean, Bathrooms and showers were great.

Stayed in August 2025

The location was amazing, down such a lovely street and so close to Hyde park and Paddington station! The room was modern, a lovely window and perfect size just for me! When it came time to leave they had luggage storage in lockers which was so useful!

Stayed in August 2025

One lift wasn't working

Helpful staff Self-serve tea/coffee/toilet paper etc Great and quiet location Close to Kensington Gardens Had everything needed for a short stay Easy access with code

Stayed in August 2025

proximity to RAH and Paddington - Location great.

Stayed in August 2025

Great location for exploring London, with easy self check-in and good facilities. The room was small but functional. Note that daily room make-up service isn’t included and comes with an extra fee. Overall, a convenient and efficient stay for short visits if you don’t mind the compact space.

Stayed in July 2025

Rooms quite small, no place to put a case, open storage, as a result the room always looked messy. But that is my personal opinion!

Very clean and fresh. Staff very pleasant. Great location!!

Stayed in August 2025

I wished there was a small fridge in the room for storing fresh milk. Also being a northerner I like a good brew after a busy day sightseeing and the mugs in the room are way too small.

Great location. It was so good we came for a second stay.

Stayed in July 2025

The kettle in the room was a bit faulty (I had to hold down the button for it to boil) and the access code to my room didn’t work so I needed to get a physical key. But this didn’t really trouble me!

Great value and location! Loved the view from my window and the staff were so friendly. Some great restaurants nearby as well.

Stayed in August 2025

Dust bunnies under the bed. Bed linens were spotless

The location was excellent

Stayed in August 2025

Lifts were a little problematic.

Great location and great value for London.

Stayed in August 2025