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  5. Reviews of Arch Hotel

Reviews of Arch Hotel 4 stars

Pemberton Gardens, Islington, London, N19 5RR, United Kingdom

#4707 of 7,235 Holiday rentals in London

Guests' Choice

Review score

Based on 1603 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    8.4

  • Facilities

    6.9

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 31 August 2025

    7.0
    Clean property, ideal location and good value for money. However, check in time should be prioritised and accommodated f
    • Leisure trip
    • People with friends
    • Duplex Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    We arrived to check in and was told due to late check out request of people staying night before we couldn’t check in and was asked to delay our check in for 1 hour post check in time (asked to wait till 3pm) which we declined due to having plans. The shower tray filled up so felt like a bath for feet. Informed reception of this but appeared not to be overly concerned.

    Ideal location, close to tube and food places/bars. The room was big and spacious we had the “apartment style” for four people. Comfy beds, air conditioning and fans provided. Room was clean.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    7.0
    Great place to stay for one night and had shops and eateries nearby. Conviently near the tube and a peaceful nights slee
    • Leisure trip
    • Family with young children
    • Duplex Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nothing not to like

    Nice family room. Staff were friendly and it was within walking distance to the tube.

    Stayed in July 2025

  • Reviewed: 27 August 2025

    8.0
    Great comfortable stay. Room could be cleaner
    • Leisure trip
    • Family with young children
    • Duplex Apartment (4 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    No living room area

    A rare two bedroom apartment!

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Good bolt hole to get your head down when short visiting in London.
    • Leisure trip
    • Group
    • Duplex Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Lack of natural ventilation. The flooring needs attention carpet and laminate flooring in poor condition. Insuffienct lighting.

    Location was great - short walk from tube. Local amenities were good supermarkets and nice cafe. Lovely exterior. Property was very clean - reception area was welcoming.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    7.0
    Good
    • Business trip
    • People with friends
    • Duplex Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Pretty run down and staff on minimum wage which showed in the service.

    Decent size

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Overall it is a very good value for money, for a few days. We have appreciated the stay.
    • Leisure trip
    • Group
    • Duplex Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The room itself was Ok and clean. However, the carpet needs a refresh.

    The location near the metro station. The staff was very kind and professional. Lot of shops and restaurant in the neighborhood.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    7.0
    Reasonable, where nice rooms
    • Leisure trip
    • Family with young children
    • Duplex Apartment (4 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    There where some stains of the bed and could have been cleaner

    Big rooms,Lots of space, and had a fridge

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Great value great place great stay
    • Leisure trip
    • Couple
    • Executive Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing I didn't like. I would just prefer the same room every time. It's that good

    From location to style of the rooms to the staff I love this place. Always come to a clean air conditioned room even equipped with fridges. The shower is lovely and I get a great sleep on the beds. Definitely going back there.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Well located and good value stay
    • Leisure trip
    • People with friends
    • Executive Studio
    • Stayed 1 night
    • Submitted via mobile

    Little run down in parts and lacked a personal touch. Focus on value for money (which is what we wanted!)

    Good location Good price Helpful staff Easy parking Water cooler Nice kitchenette Spacious room

    Stayed in July 2025

  • Reviewed: 28 July 2025

    7.0
    Perfect for our 1 night stay
    • Leisure trip
    • Group
    • Duplex Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Just a little bit tired and stained carpets but that wasn’t a big issue

    Comfortable, great location, quiet

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Overall, our stay was enjoyable, but a few small issues took away from what could have been a perfect experience.
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was very nice and well maintained, with a pleasant atmosphere throughout. However, there were a few issues worth mentioning. The TV in our room didn’t work due to poor signal, which was a bit disappointing. Additionally, the TV and attached box were positioned directly above my daughter’s bed, and she accidentally bumped her head on it a few times - not the safest placement. There was a single chair at a small dressing table, but it had no padding and felt very unstable, as if you might fall through it when you sat down. It would have been nice to have a couple of comfortable chairs or a small table and chairs for sitting somewhere other than the beds. One of the windows didn’t have a latch and blew open during the night, which was a little unsettling. We also noticed some hygiene issues on arrival: there were hairs on the pillows, and the small grey cushion had visible makeup stains, didn’t appear clean, and had an unpleasant smell. Overall, the stay was pleasant, but these small details did detract from the experience.

    The property is absolutely beautiful, and the staff were warm and welcoming throughout our stay. The hotel is ideally located, with plenty of shops and restaurants nearby, and excellent transport links - the underground station is just a short 5-minute walk away. We felt completely safe exploring the area, and everyone we encountered was incredibly friendly.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    6.0
    Need more cleaning and refurbishing
    • Leisure trip
    • Group
    • Executive Studio
    • Stayed 1 night
    • Submitted via mobile

    The room wasn’t very clean. Found black hairs on the bedding on arrival (mine is blonde). Need some refurbishing. Sink in bathroom was blocked.

    Location was ok. Quite big room for couple.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    7.0
    Arch Hotel
    • Leisure trip
    • Family with young children
    • Duplex Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Needs redecorating. Looking a bit tired. Aircon units were broken. I think they were working but couldn't tell. Controls were broken.

    Hotel was a beautiful old school house converted into a hotel next to an old church. It was okay for one night but needs some TLC. Staff were lovely and always happy to help. Basic hotel which met our needs for one night.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    6.0
    Affordable price but garden view unit so smelly with many dog poo outside the room, already told receptionist to clean u
    • Leisure trip
    • Family with young children
    • Garden Suite
    • Stayed 3 nights
    • Submitted via mobile

    Smelled of dog poo 💩, 4 bath towel given at first day only, second day we got 3 or 2, third day no bath towel

    Location

    Stayed in June 2025

  • Reviewed: 13 July 2025

    8.0
    Good size, decent location.
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 4 nights
    • Submitted via mobile

    It looked like there had been a leak of some sort, which has damaged some of the flooring in the main room, and the tiles in the bathroom. They could do with being replaced or repaired professionally. The wardrobe door opened onto the front door fire door hinge, which meant it didn't open fully and the wardrobe door kept hitting it. By around 9am, there was no hot water in the shower. Lovely and hot and powerful at other times though!

    A decent sized room for our family, consisting of a king sized and a single bed, with a good sized bathroom. The room was air-conditioned, which was welcomed during the heatwave! The room also had a TV, microwave, fridge, a sink for washing dishes, and a wardrobe. New towels were provided daily, as well as bins being emptied daily. The staff were friendly and helpful. On arrival, we were able to leave our bags in reception until check in time. After checking in, the staff on duty helped us take our luggage to our rooms. Hotel is very close to tube, train and bus links, with a huge variety of small supermarkets and cafés nearby.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    7.0
    Ok but for the price I paid, I have stayed at better places.
    • Leisure trip
    • Family with young children
    • Duplex Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning unit required maintenance & servicing, water dripping from this. Parking is an additional cost and for the price of the room I feel this could have been included.

    This property boasts a prime location with excellent access to public transportation and a variety of local amenities. Shops, cafes, and parks are all within walking distance, providing both convenience and ease for daily living.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    8.0
    Fontaines dc gig Finsbury park
    • Leisure trip
    • Family with young children
    • Executive Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing really ticked all the boxes.

    Far enough away from Finsbury park, but close enough to walk 30 mins approx. Room although we weren't in there very long was nice and big enough. Bed comfortable and some self catering facilities included a fridge, microwave and toaster with some tea/coffee sachets. Shower was decent with a fair pressure and hot. We turned up early and were given an early check-in which was nice as it meant we could get to our event sooner. Parking although £20, it was very secure and spacious.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    8.0
    Value for money.
    • Leisure trip
    • Group
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted via mobile

    Condition of the apartment could be improved.

    Good size room. Clean. In reasonable condition.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    7.0
    Pleasant experience would come again.
    • Leisure trip
    • Group
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    Fridge did not seem cold enough so when we made a cup of tea, milk was sour. So couldn’t drink it.

    Not far away from where we needed to get to. Quiet. Ideal room.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    7.0
    Satisfactory hotel in good location
    • Leisure trip
    • Family with young children
    • Executive Studio
    • Stayed 1 night
    • Submitted via mobile

    Rooms could do with a bit of paint touch up and minor maintenance

    Location, facilities and customer service

    Stayed in June 2025

  • Reviewed: 18 June 2025

    7.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    Carpets need cleaning, laminate flooring needs replacing

    Location, parking, value.

    Stayed in June 2025

  • Reviewed: 17 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    Bath Mat Needed.

    Staff were nice, beds were comfy.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    8.0
    Lovely stay, great location & area
    • Leisure trip
    • People with friends
    • Executive Studio
    • Stayed 1 night
    • Submitted via mobile

    £20 parking fee, I feel it could be made more affordable for paying customers, other than that no complaints

    Lovely room, clean and spacious, hotels was so nice and reception staff were polite. Great location. Right near a tube station

    Stayed in June 2025

  • Reviewed: 14 June 2025

    7.0
    Good
    • Family with young children
    • Duplex Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Rooms not to standard advertised.

    Stayed in June 2025

Showing 1 – 25

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