Nothing

Fabulous place

Stayed in August 2025

Nothing

Hotel set in beautiful grounds, staff were very attentive and helpful. Breakfast choice was excellent also the bar food and choice of drinks. Rooms were excellent.

Stayed in August 2025

Nothing - it was beautiful! Amazing wedding venue.

Beautiful property and amazing grounds

Stayed in August 2025

Very minor issue - bed was on the small side for a couple. Think I’d book a different standard of room with bigger bed next time.

Lovely settings - clean and full of character. Food and drink was top notch as well as the service. Local amenities are easily accessible, short walk.

Stayed in August 2025

Nothing at all

Hotel is is a fantastic location with lovely views. Staff were so friendly, food excellent and so relaxing.

Stayed in August 2025

Nothing

Absolutely stunning place and would 100%be coming back,food was beautiful at a good price and staff were very friendly and welcoming. Great location at a good price . Thoroughly recommend.

Stayed in August 2025

Really nice location, lovely room, a good breakfast. It was a nice gesture that the reception rang us to let us know that our room was ready for check a couple of hours earlier than standard check in time.

Stayed in August 2025

Lovely breakfast with lots of choices

Stayed in August 2025

Unfortunately I found the bed and pillows not very comfortable also the breakfast fell far short of my expectations

Very exceptional building we were there for a wedding event

Stayed in August 2025

Not applicable. We will be back !

The food was excellent and so were the staff. A lovely bolt hole within walking distance to Whitby. Would highly recommend.

Stayed in August 2025

Was a few stains on sheets and dressing gown’s

Breakfast was beautiful

Stayed in August 2025

Nothing about this place we didn't like a+++

Everything perfect 👌

Stayed in July 2025

Absolutely nothing

This is situated very near to Whitby and the castle is located in grounds that are very well maintained and the scenery is delightful . A great place to chill out. The food is second to none and the staff are all very friendly and helpful. Unfortunately the day before I was due to leave for home I suffered a medical issue and had to be taken by ambulance to hospital. I have nothing but the utmost admiration for the way in which the staff handled the situation and I must give a special mention to Courtney who was directly involved in my time of need. She contacted the ambulance and helped direct the paramedics up to my room on the top floor. I recovered the following day and paid for an extra days stay in case this was needed. Ultimately I was able to leave the same day. Within a couple of days of being back home Courtney had phoned me to ensure that I was OK and she reimbursed my money for the extra day which was not required even although I had not requested this. I hope the management team at Sneaton recognise what an asset they have in Courtney representing them . To return to the actual holiday if you book this castle you will not be disappointed it was fantastic even taking account of my unfortunate circumstances.

Stayed in August 2025

The food was a negative for us, sorry guys, but as a cookbook author, I am a foodie (which also means therefore I am also more critical than most as a result, and I do apologise for that), though we had a lovely evening overall - and the hotel has a lovely warm vibe to it, we were disappointed in the food. Though there was more than plenty of food, the curry that I ordered didn't taste like a home made curry (I cook curries ALOT from scratch at home) - it tasted very artificial and a little plasticy. The Naan bread was not a proper Naan bread either - nothing like the Naan bread you would get in a good Indian restaurant - rather a supermarket bought version that unfortunately was also stale. My chicken was also way over cooked, making it dry, stringy and hard to eat. My husband's fish batter was very greasy so he had to remove most of it. The Whitebait and scampi however he said were yum and the fish inside the batter was also cooked perfectly. This meant overall sadly, the food was a bit hit and miss. I could hardly eat mine I will be honest and left most of it. I should have said something at the time, but didn't and I apologise for that. The hotel room though was very comfortable and we really appreciated the dedication and attention of your fabulous staff, which was exemplary! Sorry about the food comments, but with the hotel wanting to hero local produce, pre bought supermarket naans and bottled sauces (if it was a bottled sauce?!)I don't think help the produce shine in the way you fully intend! There is obviously a skilful chef in the kitchen ... maybe he or she is just trying to do too much?! The menu was very big with so many different dishes on it and that is alot to prepare for ... Maybe we just chose badly in our dishes. It was also close to last orders, so maybe we just didn't get the best of what is on offer ...?!

Staying here was a surreal experience in some ways but we did have a really enjoyable and comfortable evening at this quirky, characterful hotel. Staff were super helpful and also super friendly - they couldn't do enough for you and that was really noticed and appreciated. The staff genuinely really care about their guests and their work, which is sadly a rarity these days and so refreshing to experience. The hotel was built by a former sugar plantation owner, then turned into a nunnery and it now runs as a family hotel owned by a local farmer. The hotel strives to support local farmers and producers with its food offerings and strives to offer its guests a great experience in every respect. Our bedroom was small but very comfortable which was really appreciated. We also appreciated the little touches. Very much a 'guest forward' hotel!

Stayed in July 2025

Nothing

Very freindly staff good food, ev charger

Stayed in August 2025

Nothing.

Very luxurious. Excellent meal in the restaurant.

Stayed in July 2025

The kippers were a little dry and salty - I love kippers so this wasn't so good. No-one asked if we wanted our drinks refilled and I had to seek a member of staff to help.

Lovely relaxed atmosphere with plenty of space between tables. Good choice, quick service, I wasn't tormented with the do you have allergies question I was allowed to manage myself and just ask if unsure. The food in the restaurant at dinner was exceptional, the beef was just delicious. Great atmosphere. Would highly recommend

Stayed in August 2025

As travelling with my mum, would have been nice to know there are twin rooms for a future stay, but when I asked, I was told that all rooms are doubles.

Couldnt have asked for a nicer stay booked at last minute. Breakfast and dinner was exceptional. Would highly recommend.

Stayed in August 2025

Breakfast was our least favourite meal

Staff were amazing very friendly and helpful. Beautiful setting

Stayed in August 2025

Fabulous 1 night stay in gatekeepers Lodge Sneaton Castle, facilities were excellent and had an evening meal and breakfast at the castle, which was also excellent. Staff were very attentive and polite. Would definitely recommend.

Stayed in July 2025

Hawkstone lager in the bar. Sorry not a fan.

Superb castle estate with almost a mediaeval charm. Beautiful grounds to stroll around (the weather was brilliant) with free parking. Really friendly and helpful staff especially at breakfast. Breakfast was included which was superb with local produce and a nice dining room, you could also sit outside. Nice cosy bar area with plenty of seating. Location was just a short drive from Whitby town centre without the noise and hustle & bustle. Will definitely stay here again if ever staying in Whitby.

Stayed in July 2025

Having to leave

The whole experience was superb 👌 From the very first meeting at reception to the lovely pint of Hawkstone. The staff are Amazing 👏 We were treated to a tour of the Castle after being shown to Suite 10 (which for honeymooners like us I would throughly recommend). The room was spacious with a fantastic mural from its days as a Nunnery and a great bathroom. We were shown around and fell in love with the castle and grounds. The food is excellent but prebook as at these very reasonable prices tables go fast. We will definitely be coming back with luxury at these prices and the provenance of Sneaton it's an absolute no brainer.

Stayed in July 2025

Nothing

Everything, Sneaton Castle is a wonderful hotel.

Stayed in July 2025

There was nothing we didn’t like

Beautiful hotel, fabulous location, staff are so friendly and attentive, food is soooo good, rooms are perfect and the hotel is set on stunning grounds. We loved everything about this stay

Stayed in July 2025