Ashton Rd, Manchester, OL8 3HX, United Kingdom
#79 of 119 hotels in Manchester
Guests' ChoiceBased on 1001 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.4
Facilities
8.4
Staff
8.8
Value for money
8.1
Free Wifi
9.2
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End of dialog contentReviewed: September 4, 2025
Richard
United KingdomRoom
Stayed in August 2025
Reviewed: August 31, 2025
John
United KingdomOur room was not cleaned or refreshed every day. We stayed for 6 nights and most days it wasn’t cleaned, even though I put the sign on the door.
Location was perfect
Stayed in August 2025
Reviewed: August 26, 2025
Rahmeen
United KingdomNoisy
Free parking Great pressure shower Comfortable big bed
Stayed in August 2025
Reviewed: August 14, 2025
Kal
United KingdomLack of EV charging. But that’s being really critical. It’s no big deal really
Was good location and clean.
Stayed in August 2025
Reviewed: August 11, 2025
Russell
United KingdomFelt very ANNOYED that I'd booked a Queen Bedroom...Was given a Standard Double, Well me...is it a COMMON PRACTICE TO Change the Room at YOUR CONVENIENCE, WITHOUT TELLING THE CUSTOMERS, in advance....much smaller Room.... So NOT HAPPY...NEXT TIME PLEASE...DONT TAKE ME FOR AN IDIOT..... I made a BIG POINT of RECOGNITION for Steph....your Breakfast lady, who went ABOVE & BEYOND, when we stayed last TIME.... April.... And you do this now.......Thanks for Nothing.....
Overall everything was Very good, and comfortable. Thank you 😊.
Stayed in August 2025
Reviewed: August 8, 2025
John
United KingdomCleanliness could have been better
Location
Stayed in August 2025
Reviewed: August 3, 2025
Nitin
United KingdomNothing
All good
Stayed in August 2025
Reviewed: August 1, 2025
Benn
United KingdomAmazing staff, so friendly and helpful ❤️
Stayed in August 2025
Reviewed: July 27, 2025
Julie
United KingdomThe bathroom was tiny (but doable) and the bath whilst showering was extremely slippy as there wasn't a bath mat etc.
Excellent Customer Service from arrival, Reception Team very helpful and friendly. Five Star service from 'Steph' in the Breakfast Dining Room, excellent customer service, very friendly and attentive. Steph's attention to detail was excellent and my husband and I thank you very much Steph for your brilliant service. Plenty of car parking space. Great location.
Stayed in July 2025
Reviewed: July 24, 2025
Laura
United KingdomThe day before our visit, the Reservations Manager left an answer phone message to me + said my room is to be cancelled without something I cannot remember. I called back and it took 7 minutes to get to the bottom of what the purpose was of the phone call was. In the end it was a call to ask that our card details were up to date on our booking.com account to secure the room. However, in the midst of the conversation, the Reservations Manager made several comments such as, the hotel is over booked, the reservation does not guarantee the room bookings, if there was an issue they would find alternative accommodation for us along with a myriad of different things. He talked over me also. I have booked via booking.com and paid on a arrival a few times at different Holiday Inn properties and have never experienced this. In the end it was broken down to that the card needed to be valid the night before our stay to ensure our booking is secured. Which the card was fine on file and this whole very stressful process could have been avoided. A simple email or text reminder would have been sufficient. I even said on the phone that the whole ordeal gave me extreme anxiety as I was given the impression originally that my booking was cancelled less than 24 hours before our arrival with my very pregnant sister. Had the Reservations Manager just emailed or texted a clear and concise message there would not have been any stress at all.
Breakfast was very nice, and all the employees we had interactions with on site were lovely and helpful. The hotel was clean and the room was nice and quiet.
Stayed in July 2025
Reviewed: July 23, 2025
Bright
United KingdomOne of the staff was very poor in attitude
The shower was very good
Stayed in July 2025
Reviewed: July 14, 2025
Kate
United KingdomWhen we returned in the evening there was no one at the reception to let us in. Luckily another guest was passing and let us in. Unfortunately the hairdryer didn’t work properly. I mentioned this when checking out.
Very friendly and helpful staff. When we arrived the bed was set up for a couple instead of twin beds as requested. The staff were quick to sort this out. The room was immediately clean and everything seemed brand new. Also staff suggested ways of getting into Manchester which was very helpful.
Stayed in July 2025
Reviewed: July 11, 2025
Dominic
United KingdomNice modern hotel in a very good condition
Excellent breakfast one of the best I have had for a long time
Stayed in July 2025
Reviewed: July 9, 2025
Gerrard
United KingdomThere was no towel rail in the bathroom.
The rooms were well appointed, good TV, excellent shower, comfy beds.
Stayed in July 2025
Reviewed: June 27, 2025
Sandra
United KingdomMy husband paid on his card and an additional £50 was taken with no reason! We are still fighting to have this refunded. He has been in touch and been informed that this would be refunded. We are still waiting This appears to be a scam!!!
Fantastic wedding, staff helpful and was lovely stay
Stayed in May 2025
Reviewed: June 24, 2025
Grace
United KingdomAll was great.
Clean room and bathroom, comfy bed. Staff were welcoming and very helpful. Breakfast was tasty, catered for gluten free diet and was good value for money. Would stay at this hotel again.
Stayed in June 2025
Reviewed: June 24, 2025
Shakil
United KingdomNothing everything was spot on even the price
Everyone’s friendly and helpful the rooms have enough space and a good tv what you can connect to your phone and watch anything you want.
Stayed in June 2025
Reviewed: June 8, 2025
Evelyn
United KingdomIt was a basic hotel room.
The receptionist was very friendly. Also the lady at breakfast really was nice. Staff just all very good!
Stayed in June 2025
Reviewed: May 27, 2025
Alan
United KingdomClean, comfortable and in the perfect location
Stayed in May 2025
Reviewed: May 21, 2025
Ranna
United KingdomEverything was good I never saw a fault
The rooms were clean and lovely and spacious. I was also happy I could get room service for food. I felt so comfortable.
Stayed in May 2025
Reviewed: May 21, 2025
Roger
United KingdomUnfortunately our room didn't have a walk in shower which made it difficult with my wife's mobility issues. Nice touch with free coffee/croissants in the foyer
Stayed in May 2025
Reviewed: May 19, 2025
Henry
United KingdomComfortable bed Food Parking
Stayed in May 2025
Reviewed: May 18, 2025
Sarah
United KingdomFood was expensive for what it was
Nice decor and friendly staff
Stayed in May 2025
Reviewed: May 14, 2025
Julie
United KingdomNothing
Friendly staff. Good food. Bar staff amazing.
Stayed in May 2025
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