Reviews of Smart Hyde Park Inn 3 stars
48-50 Inverness Terrace, Westminster Borough, London, W2 3JA, United Kingdom

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewCleanliness was the most important thing which was perfect
The air conditioner :( It was either too cold or too hot
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation
Pipe smell in restrooms
Thank you for your feedback. We're glad you appreciated the location. We apologize for the pipe smell in the restrooms and will address it promptly to improve our guests' experience.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewSo far it great 👍
Thank you for leaving us your review, hope to see you again!
Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe location is wonderful, the neighbourhood is beautiful, near Hyde Park and Notting Hill, with lots of shops and very well connected with public transport. Breakfast not included but was good value for money (£6.50). The staff is very friendly and helpful. There are lockers to store your lugagge if you need for £3 the day. Wifi worked perfectly.
The beds were not very comfortable, thin mattres. The bathroom in the room was tiny, almost claustrophobic, but there were also some showers and toilets outside the room in other floors, so we could use them instead sometimes. There is no elevator, we had to use very narrow stairs to get to the 3rd floor, which was not a problem for us but is not easy for everyone, could be challenging, especially carrying lugagge. However, overall is very good value for money, I'd definetely stay again in this hostel.
Thank you very much for your kind and detailed feedback. We’re delighted to hear you enjoyed our location, staff, and overall value for money. We appreciate your comments regarding the beds, bathroom size, and stairs, and we’ll keep them in mind as we continue to improve our guest experience. We’re glad these didn’t affect your stay and that you would choose to stay with us again, we’d be happy to welcome you back!
Thank you very much for your kind and detailed feedback. We’re delighted to hear you enjoyed our location, staff, and overall value for money. We appreciate your comments regarding the beds, bathroom size, and stairs, and we’ll keep them in… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe good thing about it is the gathering of people whether it is in common dining room or in the reception or it is just outside in the hostel yard. The room is always quiet and never faced any sleeping issues. There are plenty of shops and restaurants around, and you have two underground stations just 2 minutes outside the hostel. If you are social guy(unfortunately I am not) definitely you will make a lot of friends. Everyone one is ready to get in touch and start a conversation with you, the receptionists are very friendly.
The private toilet is too small and not comfortable for sitting, but you get plenty of options in the shared ones
Thank you for your kind and detailed feedback! We're glad you enjoyed the atmosphere, location, and comfort of your stay. It’s great to hear you appreciated the social vibe and friendly staff. We’ll take note of your comment about the private toilet. Hope to welcome you again!
Thank you for your kind and detailed feedback! We're glad you enjoyed the atmosphere, location, and comfort of your stay. It’s great to hear you appreciated the social vibe and friendly staff. We’ll take note of your comment about the p… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewI like the location was so near from underground stations
The room was in 3 floor without any lift and bed was not comfortable
Thank you for your feedback! We're glad you enjoyed the convenient location. We're sorry to hear about the bed and stairs — we’ll keep this in mind as we look for ways to improve. Safe travels!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewFantastic!!
The staff is very helpful. Rodrigo is super kind. The place is cozy, easy to access, and functional! Definitely a great choice.
Thank you, Thiago! We're glad you had a fantastic stay and found the place cozy and convenient. Rodrigo will be happy to hear your kind words. Smart Hyde Park Inn Team
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewBest hostel I've stayed at in London so far. The rooms and showers were clean and spacious enough, the kitchen had everything I needed, and the staff were very friendly and helpful. Lucrezia kindly helped me fix a wrong reservation, and Rodrigo even helped me charge my phone when I didn’t have a charger. A really good stay. I definitely recommend it for travelers!
Really noisy guests in the room but not the hostel problem.
Thank you, Mai! We're thrilled to be your top choice in London. Great to hear the team, especially Lucrezia and Rodrigo, made your stay easier. Sorry about the noisy guests and we appreciate your understanding. Smart Hyde Park Inn Team
Thank you, Mai! We're thrilled to be your top choice in London. Great to hear the team, especially Lucrezia and Rodrigo, made your stay easier. Sorry about the noisy guests and we appreciate your understanding. Smart Hyde Park Inn Tea… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation was good. Staff very helpful. Room was a bit hot but ac was available.
Top floor - lots of steps which were tricky for my husband.
Thank you for your lovely review! We're glad you enjoyed the atmosphere, location, and our helpful staff. We appreciate your feedback and apologize for all the stairs. Hope to welcome you again soon!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewDear Team, Smart Hyde Park Inn W2 it is a truly different experience at a very economical price right in the heart of central London. It’s both a hotel and hostel, so at first, I was a little concerned about privacy. However, I booked a private en-suite room, which turned out to be very cozy, well-maintained, and comfortable. The staff were extremely friendly—special thanks to Ms. Carolina, who was very knowledgeable about the area and gave me great tips about the surroundings. Overall, it’s an amazing property in London, and I would definitely love to stay here again on my future visits to England. 💟
All good…
Thank you so much for your kind words! We're thrilled you enjoyed your stay and found the private en-suite cozy and comfortable. Carolina will be delighted to hear your special mention. We look forward to welcoming you back on your next visit to London!
Thank you so much for your kind words! We're thrilled you enjoyed your stay and found the private en-suite cozy and comfortable. Carolina will be delighted to hear your special mention. We look forward to welcoming you back on your next… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat location, clean bed and pillow covers, and very good price
Thank you! We are happy you enjoyed the location, cleanliness, and great value!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified review