Reviews of Simply Rooms & Suites 4 stars
21 Avonmore Road, Kensington, Hammersmith and Fulham, London, W14 8RP, United Kingdom

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Reviewed: 3 September 2025 · Stayed in July 2025
Verified reviewVery good a quiet area however in the property it was noisy
The receptionist was very unprofessional and was shouting on me if you ask a question.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation night staff
The shower leaking everywhere....told manager on chuck out he did not care ...noisy could hear neighbours
Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced. Your comments are important, and we’ll address them with our team to improve future stays.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewI found a mould in the room. When I showed the pictures to hotel staff, they told me: It's not mould, it's a grout between tiles. I added some pictures below.
Thank you for sharing your feedback. We’re sorry for any concern caused — what you saw was grout between the tiles, not mould. We’ll still review the area to ensure it meets our cleanliness standards.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewRoom was clean and the location near the train station was the best part.” “I really liked that the room was clean and close to the train station.” “Clean room and great location, just steps from the train station.
Thank you for your kind feedback! We’re glad you enjoyed the clean room and convenient location near the train station.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe reception was very nice and kind.
During my 4 day stay at the hotel I was surprised that they ask me to fill up a form. It indicates a deposit of 100 euro in case that there will be damages in the duration of the stay. The hotel has the right to charge for any losses and it will be deducted in the credit card. Before they should ask to pay a deposit they should have check the room first. Only to find out that there is a need to be repair in the room like tiles in the bathroom. :(
Thank you for your feedback and kind words about our reception team. As a non-smoking hotel, the deposit is mainly a precaution against smoking in the rooms. sorry that the room doesn't meet your expectation.
Reviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewcomfortable bed, amazing shower and bathroom, cold fridge, lots of room, amazing location, great air conditioning
nothing, it was amazing
Thank you for your kind feedback. We’re delighted to hear you had such a comfortable stay and enjoyed the amenities and location. We look forward to welcoming you back again soon.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe staff was kind with us.
The room was not properly clean when we arrived. Floors were really dirty, like someone spilled food and with hairs on the floor and sheets. We asked the cleaning to clean the floors again and it was better but food was still on the floor when we came back. We felt uncomfortable touching the floor with our feet, sleeping on the sheets and taking a shower there. Rooms also need a good renovation, they are in poor condition.
Thank you for sharing your feedback. We’re sorry to hear about the cleanliness and condition issues you experienced and truly regret the inconvenience caused. Your comments have been shared with our team to address immediately. We appreciate your input as it helps us improve.
Thank you for sharing your feedback. We’re sorry to hear about the cleanliness and condition issues you experienced and truly regret the inconvenience caused. Your comments have been shared with our team to address immediately. We appreciat… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery kind and professional people at the reception. The position is perfect not far from the city center.
Thank you for your kind feedback. We’re glad you enjoyed our service and location, and we look forward to welcoming you again.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewConvenient close to Olympia and Kensington High St Buddhism Theme
Thank you for your feedback. We’re pleased you enjoyed the convenient location and unique theme.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe location was great near the underground
The plumbing was bad and the rooms are tiny
Thank you for your comments. We’re glad you appreciated the location and will take note of your feedback on the plumbing and room size.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEveryone was friendly and the rooms were clean
Nearly every fitting in the bathroom was loose (shower holder, toilet roll holder)
Thank you for sharing your feedback. We’re glad you found our rooms clean and our team friendly. We’re sorry to hear about the loose bathroom fittings and appreciate you bringing this to our attention. Our maintenance team will address these issues promptly to ensure everything is secure for future guests.
Thank you for sharing your feedback. We’re glad you found our rooms clean and our team friendly. We’re sorry to hear about the loose bathroom fittings and appreciate you bringing this to our attention. Our maintenance team will address thes… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewA great wee place in a very quiet area. Just north is Kensington High Street and walking distance to Holland Park and Hyde Park. To the South North End Rd and Chelsea. Staff were lovely and the room and shower were great. Good value for money. Definitely be back.
If I was to say anything at all , the con was a wee bit noisy. I'd prefer just to open the window as the area is quiet enough; however, this is a minor point which didn't detract too much from a lovely stay.
Thank you so much for your lovely review. We’re delighted you enjoyed our location, found our team welcoming, and were pleased with your room and shower. It’s great to hear you felt we offered good value and that you plan to return. We appreciate your note about the air conditioning noise and will look into this — we’re glad it didn’t take away from your overall experience. We look forward to welcoming you back soon!
Thank you so much for your lovely review. We’re delighted you enjoyed our location, found our team welcoming, and were pleased with your room and shower. It’s great to hear you felt we offered good value and that you plan to return. We appr… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewClean and kind staff
Very small and not suitable as rate 4 star
Thank you for noting our cleanliness and kind staff. We’ll review room sizing and standards to better meet expectations.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified review