I think they could have offered more toiletries like tooth brush, tooth paste and lotion. The room is also not very sound proof so you can hear the live music or people talking in the corrodor.

We like the location where it's very close to the beach and bus stops. I also like the bar area where there is facilities like pool table and live music. The room includes a hairdryer, towels, and have a decent view.

Stayed in August 2025

we could have stayed longer!

all good

Stayed in July 2025

There was no air conditioning, and the windows didn't open much. There was a plug-in fan in the room, but as we visited in July, it was still pretty hot.

Very close to beach. Ocean view room had great view as no taller buildings around. The pool was a decent size and open 7am-9pm. You had to go in two minimum as they 'don't have a lifeguard', though the pool was only about 5 foot high max. They did say we could use the pool after check out, so that was a bonus. There was entertainment and bingo in the evening, but we did not attend these.

Stayed in July 2025

It was sweltering in the room hottest week this year had no idea that there was a fan in the Wardrobe. I went down at 1am staff said they ad run out but the following morning another guest told me they were stored in each Room Iin the wardrobe and as I was only thete for one night had no need to hang clothes

It was good. Attentive staf

Stayed in July 2025

Horrible breakfast quality. The room was hot even though it is not peak of summers in may. Did not offer bathroom products.

As a group of Three this hotel offered family room at a decent price. It was located at a convenient location. It was clean and well put together.

Stayed in May 2025

Nothing

Location

Stayed in August 2024

Nice and clean

Stayed in August 2024

Staff where super nice and friendly

Stayed in August 2024

The breakfast was terrible.

Value for money. Basic but good facilities. Comfortable night sleep. Friendly staff.

Stayed in August 2024

The room we had wasn't that good. Some of the lights were not working, one window wouldn't close properly. The bathroom was very basic especially the shower. The bath was horrible, needs replacing, very gritty. No blind in the bathroom and although there was obscured glass ,passers by can see in. I would say, though, that the reception staff changed the room immediately when we reported this. Its a really nice hotel, even though parts of it need a bit of a refurbishment. We had great service and a great time and would definitely return., but definitely not to room 120.

It was lovely having a pool. All of the staff in this hotel are very friendly and work hard. Its kept very clean and the food in the restaurant is to a reasonable standard.

Stayed in July 2024

Overall ok

Location and room facilities

Stayed in June 2024

Mattress was very hard or thin, could feel a solid board every time i turned over, was stiff in the morning. Breakfast was cooked but not great, my wifes "ham and a selection of cheese" turned out to be wafer thin ham and shredded chedder and red leicester. I asked if it was possible to have a GF breakfast, i was told there was but it turned out to be the regular small breakfast but without the sausage or hashed browns.

The room and shower were great, sadly didnt get time to use thr pool, really nice lounge and dining room

Stayed in June 2024

Room was quite noisy we could hear other guests in the other rooms.

Nice facilities, clean and the staff were friendly.

Stayed in May 2024

Breakfast not good

Slightly dated but good value for money

Stayed in April 2024

We had a problem with the shower in our room which didn't work properly, and nearly scalded my partner. The staff couldn't resolve the issue on the night as their was no maintenance staff around at that point but they were quick to provide us with another room key. We didn't move into the room as we were only staying the one night and had already unpacked but it meant we at least had access to a functioning shower.

It was a spacious hotel, the room had all your necessary amenities. It was fantastic that the hotel had a pool, for the most part we had it to ourselves. The view from the dining room at breakfast is fantastic, almost panoramic views of the bay. In my opinion it was a shame that they have such heavy curtains up (they have blinds as well) it would really make the most of the amazing view they have in their breakfast room if the curtains were removed. The hotel is a great location to visit Shanklin Chine which is very beautifully lit up at night!

Stayed in April 2024

A bit dated

Welcoming staff and lovely pool.

Stayed in April 2024

In need of some updating

Clean and friendly

Stayed in April 2024

Poor breakfast

Comfortable but slightly outdated

Stayed in April 2024

In the shower bathroom, the waste water pipe was a bit blocked. The water was not going out. We had to switch off the shower and wait for the water to go out them finish our shower.

Food was a great large portion.

Stayed in March 2024

Bathroom had a strong smell of urine, cups in the rooms were made of plastic and weren't properly cleaned. The room was quite dated, so is the rest of the hotel.

The staff was amazing, incredible how well Alex at reception accommodates customer requests and how well they treat each other. Bed was comfy and food was decent for the price, again staff in the hotel restaurant are super stars, they all deserve a raise! Heated swimming pool is always a plus. There's a bar with decent choices, pool and foosball table and live music at night. There's a locked shed for safe storage of bicycles overnight

Stayed in March 2024

Having 3 members of staff unsure about where I should sit at breakfast. It made that dining experience feel awkward. The toast was cold and wet! I was informed that I would need to find someone in the hotel or a member of staff to go swimming with me as I was travelling alone!

Clean and comfortable. Nice view of the sea.

Stayed in September 2023

That it was close to the beach and town

Stayed in September 2023

Room was looking a little tired, particularly the bathroom.

Friendly staff. Nice atmosphere.

Stayed in August 2023

The only good thing on the plate was the beans

Breakfast was very poor for the money left most of mine and went into ryde to have one

Stayed in August 2023