Reviews of Sebastians 4 stars
45 Willow Street, Oswestry, SY11 1AQ, United Kingdom
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe room in the eaves full of exposed beams was lovely. The property is only a very short walk of the town centre or park. The room had ample storage cupboard. The cleaner from Ukraine was an absolute delight to talk to and although we didn't need the room serviced daily, she changed our tea cups and supplied new milk to the in-room fridge daily.
Having to descend a flight of stairs to get to the bathroom was a bit challenging, especially at night. We parked in their car park on the first night but on the second there was no room but being a bank holiday risked putting it in a nearby business parking space. We phoned the owner of Sebastians to check we were ok to do this but didn't have a reply. it may be something we missed but I couldn't find a fire-drill in the room and being in the 'attic' we did feel a bit vulnerable.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBeautiful cosy room. Plenty of tea and coffee. Basket of treats was a lovely touch.
Looking forward to when restaurant opens
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewRoom was clean . Bed small but comfortable. Fresh milk in the fridge and good coffee machine
Bathroom tired. Grubby grout. Very low pressure hot water. Stairs and corridors not clean. Difficulty accessing room with keypad and when we phoned the number given we got ' number unobtainable' we emailed too but didn't get a reply till next morning . Luckily we had got in by then but could have been stuck without a room and no way of contacting anyone
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewFridge in room. Good location.
Not the room we booked. Very steep stairs that felt unsafe at night . Light would illuminate the room when anyone used stairs. Jacuzzi bath was good until we let the water out and found the bath filthy from unclean water jet,.black bits all over the bath. you had to go downstairs to fill the kettle. Bed very high. Not as restful as we were hoping.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGood location, dog friendly. Fridge in room and a lovely Nespresso coffee machine with 4 x pods. Nice white bed linen and bathroom towels.
Nothing
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewDifferent from the usual hotel offerings. Very clean with excellent tea and coffee facilities.
No breakfast or evening meal available
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery clean and comfortable room
Great shower
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWe have stayed before two years ago and the standard is still as high
No faults would recommend to all
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewBeautiful room, welcoming owner
Nothing
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEasy check in through electronic system. Lovely big clean room with very comfortable bed. Sunny courtyard to sit and relax in too
N/A
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat central location with parking, hassle free check in, gorgeous and comfortable room with traditional touches. Great communication from owners.
No breakfast, but plenty of options within walking distance.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReally lovely room, nice courtyard and great facilities for tea/coffee etc
Almost left late evening due to noise from room above but luckily they got in bed and went to sleep around 10 so we could relax
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewRoom was spacious
No one on site - Did not meet a single member of staff. The bathroom in particular needs some tlc. One of our bath towels was wet - but only in the middle - as though it had been used previously. Very limited car parking. Breakfast basket was poor. One of the rooms had non stop dripping toilet with broken handle.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewWe loved the location and free parking. The room was clean and spacious and perfect for our needs.
It was a shame the restaurant on site was not open at all.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewSnacks and drinks were great
Some fruit tea bags would be good
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewI really enjoyed my stay – the room was clean, comfortable, and nicely presented. The hotel provided coffee, biscuits, and a continental breakfast, which was a lovely touch. Stones throw from town will definitely book again. Thank you very much
Wasn’t anything we didn’t like
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewVery comfortable room. Very clean. large and comfortable bed. Great meal at Wynnstay Hotel - walk through the park to get there.
There was no wifi available despite being advertised. We had to ask for the password and could not connect. I tried every way to contact the owner and have this dealt with but still nothing. And the cellular coverage at that location was poor. Really let the experience down. I would not have booked this property if I had known no wifi.
Hi David. We were on site until 3 pm. As we only have 8 rooms we don’t have someone on site all the time as it wouldn’t be viable without hiking the room rate up. We are always available the phone. 3 of the major mobile networks had major outages in Oswestry from Thursday last week and on Saturday when you stayed you couldn’t get hold of us because of this network outage and that’s why you also didn’t have good cell coverage. BT and EE are the same company , 3 and Vodafone were also affected. We normally have very good internet and it’s normally very obvious when you search as it’s named Seb however due to the outage no internet was connecting. Our mobile numbers are on the website and the landline is connected to our mobiles however with the outage you wouldn’t have been able to make a call. One of those unfortunate things. Delighted you enjoyed your room and evening in Oswestry.
Hi David. We were on site until 3 pm. As we only have 8 rooms we don’t have someone on site all the time as it wouldn’t be viable without hiking the room rate up. We are always available the phone. 3 of the major mobile networks had major o… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe room was clean and having a fridge was particularly useful. The location is very close to the town centre and the rooms around the courtyard are nice and quiet.
Being a woman travelling alone, parking on site was one of my main requirements. Parking is VERY limited, there being 4 spaces (5 if you include the electric vehicle spot) for 10 rooms. I do not want to have to leave my car in the public car park. Also, the Wi-Fi wasn’t working for the first 2 days and, even when it was “fixed”, it still didn’t work well so would be no use if you needed it for business.