2/4 Mill Street, Luton, LU1 2NA, United Kingdom
#7 of 20 hotels in Luton
Guests' ChoiceBased on 1532 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.5
Staff
8.9
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 1 September 2025
John
United Kingdomif you book through Booking.com be sure to reserve a parking space. The car park at the back is very, very small for a hotel this size.
Excellent location close to bus and trains to London. Rooms were clean, if a little bit small. Staff were great and friendly.
Stayed in August 2025
Reviewed: 26 August 2025
Joan
United KingdomDouble red lines making transport pick-up and drop off rushed
The facilities. Clean comfortable rooms
Stayed in August 2025
Reviewed: 25 August 2025
Oana
United KingdomEven though the hotel is new, we stayed at 4th floor and the shower is noisy, phonic insulation not great, can hear shower, pipe noises, or from the hallway. As well we had dinner and my calamary were made from feozen and not fresh as in other restaurants, for this high level hotel i would have expected better quality, didnt enjoy the calamari at all, they filled me.up.
Beautiful new hotel, ,lovely staff,
Stayed in August 2025
Reviewed: 15 August 2025
Monika
PolandStaff very friendly and helpful. Bar area comfortable.
Stayed in August 2025
Reviewed: 14 August 2025
Gaby
United KingdomVery limited parking. Didn’t book this (our fault) but managed to park nearby. Breakfast wasn’t great. Limited selection & not the best quality. Coffee machine broken at breakfast. Felt expensive for what was provided.
Friendly staff. Clean & modern room. Complimentary water & coffee machine in room. 24 hour reception.
Stayed in August 2025
Reviewed: 4 August 2025
Kelly
United KingdomThe walls are very thin and we could her the person next door in the shower very clearly. At first I wondered if our shower had come in by itself it was so loud.
The room was very modern and clean. With good amenities.
Stayed in August 2025
Reviewed: 3 August 2025
Ubelejit
United KingdomN/A
Very clean
Stayed in July 2025
Reviewed: 2 August 2025
Radu
Romaniavery very small rooms with very very small bathrooms, expensive for that location and for what it offers.
quite new hotel, polite staff
Stayed in July 2025
Reviewed: 27 July 2025
Barbora
Czech RepublicWe didn't have any problems. But if you are sensitive to the street noise you will have to ask for a room away from the main street.
The Hotel has a perfect location. Short trip to the city center as well to the airport. All the stuff was very helpful. Clean small rooms with comfortable beds.
Stayed in July 2025
Reviewed: 27 July 2025
Nathan
United KingdomWell nothing apart from the walls maybe a bit thicker!
Everything, from exceptionally friendly staff to excellent location!
Stayed in July 2025
Reviewed: 26 July 2025
Tania
BelgiumClean and comfortable. Friendly staf and great location close to train a d bus station.
Stayed in June 2025
Reviewed: 24 July 2025
Angela
NigeriaI loved everything about this place..if I had to pick one thing though, I would say the refrigerator. It was only mildly cool never cold. My colleagues had the same complaint so must be a hotel thing. Also there were no cable or satellite channels only 3 BBC channels. But these are minor and did not in anyway make my stay any less enjoyable.
This is hands down one of the absolute best hotels I've stayed in!! Everything was perfect, from the decor to the ambiance to the service to the food and complimentary refreshments. The bed was so comfy and the customer service is top notch. All the staff and I mean all were friendly and helpful, especially Neeraj at the reception and Irene in housekeeping. Location is 100% too with close proximity to bus and train station, shops and restaurants. I would definitely recommend 👌
Stayed in July 2025
Reviewed: 20 July 2025
Nicola
United KingdomMaybe some additional items for the cold buffet breakfast , eg pastries, fresh fruit salad, cheeses
Staff helpful and courteous. Hotel clean and quiet. Location perfect for my needs
Stayed in July 2025
Reviewed: 19 July 2025
Alice
United KingdomThe twin room was very tight - hard to open the bathroom door because of the bed in the way. The fridge in the room was not at all cold which considering the heatwave was a challenge.
Location and bathrooms
Stayed in July 2025
Reviewed: 11 July 2025
Mary
United KingdomDidnt realise you had to book carpark, I can see why now as it is extremely small
Was dropping grandaughter to luton airport which is very near to this hotel. staff were lovely particularly the owner who was a very kind man. lovely decor and real comfy bed. Near to town .
Stayed in July 2025
Reviewed: 11 July 2025
Rabiyah
United KingdomCleaner did not clean room even after we asked. Car park is very difficult if full
Reception staff were great. Safe and good location
Stayed in May 2025
Reviewed: 25 June 2025
Clare
United KingdomOn this occasion it was very expensive. Menu in restaurant is limited
Central location ..close to place of work
Stayed in June 2025
Reviewed: 23 June 2025
S_bangera
United Kingdomfriendly staff, good food, clean rooms and convenient location.
Stayed in June 2025
Reviewed: 22 June 2025
Karoline
United KingdomCar park is very tight for larger vehicles. Cold breakfast not very appetising.
Our triple room was very spacious and comfortable. My companion’s request for a jug of double cream for her coffee for our room (upon arrival), was no problem and immediately supplied.
Stayed in June 2025
Reviewed: 19 June 2025
Elevls
IrelandIt was well located, very short distance to bus/train station. Very clean, breakfast was lovely
Stayed in June 2025
Reviewed: 29 May 2025
Mark
United KingdomNo parking
Location for Luton station and getting to London, new brand of Hilton which looked fresh
Stayed in April 2025
Reviewed: 22 May 2025
Vivienne
United KingdomNo facilities if you have EV, had to take our car elsewhere to charge, there should be charging port in this day and age. Felt difficult leaving car somewhere else overnight, disrupted sleep to get up early and leave to continue travel as no point parking at hotel for few hours didn't get breakfast either due to this.
Nice polite staff, modern set up
Stayed in May 2025
Reviewed: 19 May 2025
Hidoug3
AustraliaExcellent location, close to the town centre and railway station.
Stayed in May 2025
Reviewed: 14 May 2025
Susan
United KingdomProperty is great. Simple but has everything you need. What really lets it down is Hilton’s app for digital keys. I wasted ages downloading , resetting passwords and more. And it didn’t even work.
Easy to find. Great welcome and quick check in.
Stayed in May 2025
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