The room looks a little tired, particularly the bathroom. Not enough sockets in the room

All the staff at check in and out were brilliant, very friendly and helpful. The building is beautiful and the communal areas are stunning. Everywhere is very clean

Stayed in September 2025

Location, smooth and early check in. Breakfast was lovely and staff couldn't do enough to help

Stayed in September 2025

Clean spacious comfortable room,staff friendly

Stayed in September 2025

Central location and lovely building

Stayed in September 2025

VERY hot in rooms

Great location and super building

Stayed in September 2025

No aircon or temperature control. Just a fan in the cupboard and couldn't even open a window.

The food was good and the staff were exceptional 😋

Stayed in September 2025

There was no hot water for a shower in the morning.

Fantastic hotel, great location.

Stayed in September 2025

Clean and tidy, very good breakfast

Stayed in September 2025

The fact that you are now charged for parking & also if you want to leave your luggage after checking out but not leaving Newcastle immediately. It was cheaper to park in the railway station car park.

We love staying at the royal station hotel, it’s beautiful

Stayed in September 2025

The Spa was extra money, (it should be included) The price for 2 single Pink Gins was £18.40 that was absolutely shocking. The noise from the street was terrible it woke me up at 3.20am. So if I was going to stay again I would ask for a room to the back or a higher floor.

Location excellent. Breakfast was lovely. Staff helpful and friendly.

Stayed in August 2025

First bedroom allocated was small and no armchairs to sit in. Had we been staying one night we probably would have put up with it but we were staying three nights so spoke to receptionist who was excellent and had no problem in changing the room for us. Room 207 was very spacious but the decor really needs upgrading. Skirting boards and other areas dusty and the areas around the windows need cleaning as do the inside of the windows. The shower was a disappointment, door is small so struggled to get in. Water took about 10 minutes just to get lukewarm and the drainage took forever so the tray filled up nearly over spilling onto the floor. Soap tray broken. This is our third stay and we love the location and period of the building but the rooms really needs upgrading.

Close to the railway station and the city centre.

Stayed in September 2025

You have to pay £5 each to use the pool. Car park was actually £22.89 and not £20 for 24hrs. As you’re paying for service fee of £2.49 & booking receipt sms £0.20 & booking expiry sms £0.20. How can they charge this when you’re just scanning a barcode by the reception and doing everything.

Great location, easy access to restaurants and train station. Comfortable bed.

Stayed in September 2025

Parking charges were high and hotel is a bit shabby

Clean , friendly, perfect location, parking

Stayed in September 2025

The sink and bathroom floor tiles were cracked. Dated decor in parts.

Location was central. Staff were approachable and efficient. Breakfast was good.

Stayed in August 2025

Nothing

Great central location, right next to train station, nice meal and friendly staff

Stayed in August 2025

Our room had no plug sockets near the bed to charge our phones on.

Location - city centre and near station

Stayed in August 2025

Beautiful old hotel. Couldn't be closer to the station, great for an early start!

Stayed in September 2025

Excellent location Useful parking Comfortable bedrooms with en-suites

Stayed in June 2025

On Arrival into the Room checked the Telephone was working. It wasn't. Had to go Downstairs to Hotel Bar. To order food for my Evening meal. Did Mention this to: receptionist the next day as was going to be out for a reasonable amount of time. Nothing was changed. Also. On Sunday. Went out for An Afternoon walk. Informed Receptionist about room needed to be Serviced. I did put the " Service my Room" On the Door. Came Back from Afternoon in Town. Room not Serviced. " Its the little things that matter".

I have stayed at the Station Hotel before. Ideally located a few minutes from Newcastle main train station.

Stayed in September 2025

I was one of the furthest away from reception loads of extra stairs.the room had an old bath!also no plug for kettle had to keep on shuffling plugs not good wardrobe space

It was in a good location right next to central station which saved me when my return train was cancelled I was able to easily. go and replan my return.the building had good old character

Stayed in September 2025

Noise of trains and revellers. Ear plugs provided. Windows were restricted to about a 3" opening. Not enough in warm weather with no air con. Wardrobe space was ridiculously small for a double room. Six hanger with just around 15" to hang clothes.

LOCATION

Stayed in September 2025

Bit noisy in a room at the front

Location and staff

Stayed in August 2025

Total of 16 steps to negotiate to enter the hotel No lift No porter on hand No signs to alternative entrance at rear of hotel

Location price room size Comfortable room

Stayed in August 2025

Nearly had to buy my own towels an toilet rolls for a 3 night stay. Had to beg for these basic stuff. I never make complaints ever on any place I've stayed. But for the money I felt the hotel was slack an showed a lack of care for me an my lady.

Handy location, some friendly staff

Stayed in August 2025