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Reviews of Royal Apartments - Heathrow

2 Royal Lane, Hillingdon, UB7 8DL, United Kingdom

#23 of 39 hotels in Hillingdon

Guests' Choice

Review Score

Based on 50 apartment reviews

6.2

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.4

  • Location

    7.0

  • Facilities

    6.4

  • Staff

    6.6

  • Value for money

    6.7

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 24, 2025

    5.0
    Fair
    • Leisure trip
    • Group
    • Apartment - Ground Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    - No kitchen towels - Bed was hard - Drying rack was missing a leg/ broken - Floor was dirty (we walked around barefoot for a few minutes and our feet turned dark) - Spiders in the sink

    Next to bus stop, makes taking the U1 to West Drayton really easy Shops nearby make it easy to buy food

    Stayed in July 2025

  • Reviewed: July 4, 2025

    6.0
    comfortable bedding
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 4 nights

    The address of the property wasn't stated properly, we had to go to two apartments before we found ours. The other tenants were helpful.

    The owners of the store aaroud the corner, very helpful. Beds were comfortable

    Stayed in May 2025

  • Reviewed: May 29, 2025

    7.0
    Good for large group
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Was provided with the wrong code of the long box and had to break into the lockbox or would of been sleeping outside however host was very understanding and apologised for the inconvenience we had a pleasant stay at the property would use again

    Big bedrooms very clean inside

    Stayed in May 2025

  • Reviewed: May 29, 2024

    5.0
    Wouldn’t stay there again and wouldn’t recommend it either. All in all very disappointed and voiced concerns to owner bu
    • Leisure trip
    • Group
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Arrived hour and half after agreed check in of 3pm and cleaner was still there clearing up after previous guest. Kitchen was unreal with dirty dishes etc and smell of chip fat come from saucepan full of it left on the stove. Was asked to give another half hour to get it cleared up so had to go for a walk, all this after a 3 hour drive. Finally got in there at 5pm to find oven trays and sink plunger outside front door and rubbish out front of the gate in bags. 3 old mattresses stacked up right outside the back bedroom window. To say this place is basic is an understatement. Had to go and buy my girlfriend a hairdryer as she didn’t take hers because it’s states there is one. The photos they included are a mix of the 4 apartments available!!! (Photos below show state of the place when we arrived)

    Cheap

    Stayed in May 2024

  • Reviewed: March 10, 2024

    7.0
    Good
    • Business trip
    • Group
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Property was ideal for two people working nights. Heating worked and had to turn down as too hot when we came back in from nights.

    Stayed in March 2024

  • Reviewed: October 31, 2022

    6.0
    ok
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    -property was booked for 3 days for 3 people. but, was only provided 1 pc of toilet roll. for the 1st day it was not good enough. what if the ladies were having their monthly thing? -welcome note needs changing. it shows, there was a free mini wine. but non found. -cleaning sponge could at least be changed. it looks 😨

    -staff were accommodating. -parking was free, and in a safe place. -easy check-in. instructions were clear -property was clean -sofa bed was sturdy enough -heater was good and working

    Stayed in October 2022

  • Reviewed: September 25, 2022

    7.0
    Good for short term
    • Leisure trip
    • Family with young children
    • Apartment - Split Level
    • Stayed 3 nights

    The washroom is downstairs.

    The property was in good condition with shops nearby.

    Stayed in September 2022

  • Reviewed: August 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 13 nights
    • Submitted from a mobile device

    Everything was just perfect. The apartment was very clean and hygiene. It's worth staying here.

    Stayed in August 2025

  • Reviewed: August 8, 2025

    3.0
    Adequate, but needs some attention.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 8 nights

    There were only 3 chairs in the dining room. There were only 2 coffee mugs. The microwave was very very rusty and unsafe to use. The glass for the oven door was not attached to the oven, so we couldn't use the oven. These things would be easy to fix. The kitchen was cramped. If a couple of shelves were added above the microwave, the kitchen would be more useable. All of these issues could be resolved quite easily and make it a great place to stay.

    The location was great. There was a good place to park. Public transport was easy to access. There was a good full sized fridge and freezer and a washing machine which was helpful.

    Stayed in August 2025

  • Reviewed: June 17, 2025

    4.0
    I wouldn’t be recommending it to anyone
    • Leisure trip
    • Group
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Stairs, especially when owner’s first email said that we’d be getting a ground floor apartment. Particularly difficult for one occupant who had a disability. Shower just didn’t work for us.

    Beds were comfortable. Lounge was pleasant.

    Stayed in June 2025

  • Reviewed: June 8, 2025

    8.0
    Family break away
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 5 nights
    • Submitted from a mobile device

    Needs some plumbing maintenance. Not much to fo within walking distance of the apartment.

    Clean, quiet. Good location for what we wanted - short drive to Legoland, Harry Potter and Chessington, and reasonable commute to London.

    Stayed in June 2025

  • Reviewed: March 15, 2025

    2.0
    I wouldn’t recommend to stay at this apartment
    • Leisure trip
    • Group
    • Apartment - Ground Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    The house was dirty and smelly

    Norhing

    Stayed in March 2025

  • Reviewed: March 2, 2025

    8.0
    Great location and apartment for local stays.
    • Business trip
    • Travelers with friends
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Apartment was chilly when we arrived and took a long time to warm up. Overflow pipe under sink did leak slightly and we cleaned up the spill.

    Great easy location, good parking.

    Stayed in March 2025

  • Reviewed: February 2, 2025

    4.0
    Never again
    • Business trip
    • Group
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Oven was so dirty it smoked when you turned it on. Completely unusable. Beds were uncomfortable. Parking was shared with 4 other flats so had to arrange who was leaving first in the morning so not to block anyone in.

    Easy to find.

    Stayed in January 2025

  • Reviewed: December 22, 2024

    1.0
    Stay away Stay away
    • Leisure trip
    • Travelers with friends
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Stay away from this place, it was dirty had to throw all food away what I had bought before arriving, fridge had bowls of water in there what for I don't know very strange,pan's only fit to feed a dog from. Electric wires hanging down unit, lighting bulbs missing making it very depressing, the beds hard, shower head wouldn't stay up, the exterior is no better broken fridges dirty mattresses and general rubbish just dumped in the yard. No sleep as the neighbouring guest in and out all night. Complained to host still had no reply. If there was a minus, it definitely would get this, I'm bewildered at the good reviews, very strange, considering the state of the place.

    There is nothing to like

    Stayed in December 2024

  • Reviewed: December 11, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The price was good. Close to where I was working

    Stayed in December 2024

  • Reviewed: August 26, 2024

    2.0
    Hated my stay. It felt like burden to come back to this. I complained to the management the first night and received no
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 9 nights
    • Submitted from a mobile device

    I got the ‘Red Room’ consisting of 1 bed and 1 pull out couch. Starting with the bedroom, the carpet was disgusting. It had little pieces of trash and dirt everywhere. The bed itself was VERY soft to the point it felt like a chore to sleep on. The walls were dirty and had dead flys smeared all over it. The blanket offered was gross and looked like it hasn’t been washed in between guest stays. Moving on to the living room. There is this smell as soon as you walk into the apartment. Which leads to the carpet. It stated that the couch was meant for 2 people and it barely fit one. On top of that the couch had white stains all over. We had to sleep on the floor. The carpet in the living room was moist at all times and reeked. We had to wash all dishes before use and even then it felt gross. The dining table had coffee stains all over and we had to clean before use. The “decorations” mentioned consisted of dead bugs and stains on the walls along with a dirty footprint which really livened the place up. Now the bathroom, I thought was the grossest. As soon as we opened the door we were greeted with so many flies. My family and i killed them with tissues but the next morning we had even more. The ceiling had water damage and signs of mold. The bathroom always was wet which meant there was a leak somewhere. The shower head was detached and didn’t have a place to attach it. There was mold at the bottom of the shower.

    Nothing tbh just a roof over my family’s head and hot water.

    Stayed in August 2024

  • Reviewed: July 10, 2024

    8.0
    Good value for money
    • Business trip
    • Group
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom floor was wet when we arrived, it was difficult to identify the source of leak though. No attention to details.

    Rooms were comfy, decoration needs bit of refresh, but it was a good value for money.

    Stayed in June 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Kettle leaks

    All ok

    Stayed in April 2024

  • Reviewed: March 2, 2024

    8.0
    It was a decent place and stay. it was worth the money spent in total
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    I was comfortable and the host were pleasant on phone all through our engagement

    Stayed in February 2024

  • Reviewed: January 23, 2024

    8.0
    I would recommend the apartment to others and would stay there again on my next trip
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 4 nights

    Pillows/bed could be a bit more comfortable

    The location was good, it was quiet and the apartment was clean, had everything I needed and looked nice.

    Stayed in December 2023

  • Reviewed: December 8, 2023

    8.0
    Nice and good
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 13 nights
    • Submitted from a mobile device

    Whole system to keep property

    Family apartment

    Stayed in December 2023

  • Reviewed: September 28, 2023

    8.0
    Nice quiet stay within a residential area with shops around the corner. A convenient stop to get out of London before ex
    • Leisure trip
    • Travelers with friends
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Found a stash of magazines by the corner. Not sure whether it is the owners or previous tenants. It made the living room looked shabby.

    Ground floor. Easy parking. Nice quiet residential area

    Stayed in September 2023

  • Reviewed: August 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    No toiletries Rest everything was good

    Stayed in August 2023

Showing 1 - 25

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