12-14 West Clyde Street, Helensburgh, G84 8SQ, United Kingdom
#36 of 45 hotels in Helensburgh
Guests' ChoiceBased on 537 hotel reviews
7.5Cleanliness
8.1
Comfort
8.0
Location
8.8
Facilities
7.6
Staff
8.6
Value for money
7.4
Free WiFi
7.7
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End of dialog contentReviewed: 26 August 2025
Natalie
United KingdomAdmittedly we booked a smaller double room but it really was tiny.
The staff were lovely and accommodating. Definitely the highlight of the stay. The breakfast was also really good. Perfect location!
Stayed in August 2025
Reviewed: 16 August 2025
Harmer
United KingdomComfortable.
Stayed in August 2025
Reviewed: 6 August 2025
Oscar
SpainNo elevator (problem if you carry heavy luggage) and very little rooms. The only place Big enough to open the case was the bed itself.
It is modern, with design furniture, in front of the sea, and serves an excellent breakfast included in the price.
Stayed in August 2025
Reviewed: 5 August 2025
Ian
United KingdomNo cooked breakfast available only served continental style breakfast,
Lovely small hotel, great location, fine for a short stay (couple of nights max in my opinion), staff very friendly, good food, nice small bar and restaurant area.
Stayed in August 2025
Reviewed: 1 August 2025
Robert
United KingdomThe staff were particularly nice.
Stayed in July 2025
Reviewed: 27 July 2025
Michelle
United KingdomThe room could have been cleaned better a lot of dust about and some marks on the walls could do with a fresh coat of paint. Breakfast was very basic for the price you pay for the night. A cooked breakfast would have hit the spot.
The property was lovely, the decor was very quirky had an old but modern feel to it. The bed was very comfortable. Lovely bathroom and shower was great. Great view of the sea. The food was great at dinner.
Stayed in July 2025
Reviewed: 21 July 2025
Martin
United KingdomBreakfast was not great. Fruit salad was 'off'.
Friendly, helpful staff.
Stayed in July 2025
Reviewed: 20 July 2025
Dawn
United KingdomThe room was very warm although a fan was provided. Stair carpet looked a bit tired
Good position and nice helpful friendly staff. Breakfast buffet was better than expected good bathroom ...really clean
Stayed in July 2025
Reviewed: 18 July 2025
Kathryn
United KingdomBathroom in room has plain glass door so can be seen on toilet and in shower.staff member came into room without knocking at 5pm.breakfast help your self. saw no staff member for 20 minutes.then she brought out danish pasteries after we had finished
Location.free car park opposite at leisire centre
Stayed in July 2025
Reviewed: 18 July 2025
William
United StatesThe property is a bit tired. The stairway carpet is a bit worn and could use a cleaning in the traffic areas. Lighting throughout the rooms area could have been better. Very hard to see in our hallway and finding the door lock to our room necessitated using our phones flashlight. Inside the room, the bathroom, which was a glassed in area to one side of the room, was quite dark also. No lighting over the mirror only to the sides of the room, which made it difficult to see what one needed to see in the mirror. The shower curtain was about four inches longer than the actual drop to the floor, leaving the shower curtain steeping in water and, of course, allowing red mold to grow on said curtain. The staff did try to clean it up but it was still apparent. The settee at one of the water view windows had been badly stained and was off-putting. There is a green emergency exit light near to both the door of the room and the bed, which was annoying while trying to sleep. By the way, if you are booking this hotel, be aware that it does not have a lift, refrigerator in the room or basic hotel information in the room, such as wifi password, etc.
Best part of the hotel were the staff. All were friendly and helpful. A shout-out to both Rory and Melia(?) who went out of their way to help us with anything we needed. Excellent location just across the street from the water. Nice view from water view room. Room was good size. Very comfortable bed. Can walk to everything in town.
Stayed in July 2025
Reviewed: 13 July 2025
Gavin
United KingdomBreakfast was fine. Coffee was good. So often a failure in hotels.
Stayed in July 2025
Reviewed: 5 July 2025
Jacqueline
United KingdomStaff not very friendly no one asked if we were enjoying our stay infact never spoke to any staff at all
Clean and modern
Stayed in June 2025
Reviewed: 1 July 2025
Aileen
United KingdomBreakfast dull
Stayed in May 2025
Reviewed: 28 June 2025
Rachael
ThailandRoom was small in size and narrow which was fine for our 1 night stay though any longer it may have been a bit of a struggle with our luggage
Great location and friendly staff, continental breakfast, nice bar
Stayed in June 2025
Reviewed: 1 June 2025
Elizabeth
United KingdomContinental buffet breakfast was ok, but the fruit salad was past its best, and the tea had been brewed and left in a vacuum flask and was not hot enough.
Friendly greeting, good location, free parking opposite. The room decor was quirky and attractive, although the 'Rennie Mackintosh' style glass in the bathroom door was rather too see-through for privacy when using the loo.
Stayed in May 2025
Reviewed: 1 June 2025
Visitations
United KingdomBackground music was a little loud.
Great bathroom and shower. Busy bar and very good food.
Stayed in June 2025
Reviewed: 18 May 2025
Rebecca
United KingdomThere are a lot of doors which makes it very noisy. There were dogs staying in the room across and they barked as soon as anyone opened a room door nearby. Could hear the tv next door, walls are very thin. It was also quite dirty in a space behind the tv where dust had collected and was falling on the coffee/tea equipment placed underneath it. No one asked if we’d slept well/had an enjoyable stay. No opportunity to give feedback or raise the issues we’d experienced.
Brilliant location, very comfortable bed and great shower. Breakfast was included and was very good.
Stayed in May 2025
Reviewed: 17 May 2025
Helen
United KingdomBeds were a bit too soft and bathroom on the small side.
Continental breakfast was good and plentiful. Location is great, on the water front and close to the railway station.
Stayed in May 2025
Reviewed: 16 May 2025
Georgina
United KingdomSmall room for a big price. Bits falling off in the bathroom. Mattress dirty and flabby. Grout dirty in shower.
Staff
Stayed in May 2025
Reviewed: 15 May 2025
Michelle
United KingdomNothing everything was perfect with the hotel for our stay.
Loved the quirky decor of the property. Location is excellent 3 minutes from train station and directly on the beachfront.
Stayed in May 2025
Reviewed: 27 April 2025
Sharon
United KingdomLoved it all. The staff were amazing, friendly and very attentive, nothing was a bother and spent time to chat. The room was huge and very comfortable and the bathroom was spotless and very bright. It is the best shower I have ever had. Felt like I was in a waterfall in the rainforest. The food was fantastic especially the shin of beef, pure perfection. Highly recommend this hotel, even just for the shower. Thank you so much for making our stay amazing.
Stayed in April 2025
Reviewed: 21 April 2025
Jason
United KingdomNot a boutique hotel it was nice but the rooms had damaged furniture, the view out the window was terrible and the breakfast was adequate at best.
Nice clean and tidy great food and service.
Stayed in April 2025
Reviewed: 20 April 2025
David
United KingdomNo cooked breakfast sadly
Lovely location and lovely little hotel and good solid restaurant.
Stayed in April 2025
Reviewed: 20 April 2025
Angus
United KingdomBeds very comfortable and dog friendly.
Stayed in April 2025
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