Reviews of Richmond Park Hotel 3 stars
26 Linlithgow Road, Boʼness, EH51 0DN, United Kingdom
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewIt was clean no dust no smoke no nothing
It got very steamy when you leave the shower running
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewIt was our anniversary and we were so happy with the efforts they had gone to, to accommodate us the food was spectacular and well priced for the gourmet food and to add it on top the breakfast were fabulous thank you all
Hi Daniel Thankyou so much for your kind words, I will pass this on to each department. It was a pleasure to accommodate you and we hope to welcome you back soon Kind Regards Team RPH
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewAlways clean, comfortable and convenient to airport
Hi Jessica Thankyou for your kind words, we do appreciate it. We hope to welcome you back soon. Kind Regards Team RPH
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe room and staff was amazing Food good value.
I was in room 17 Iits was very noisy both nights went down and complained was told they could move me into to singles. Was told the noisy Saturday night would stop about 11 but never stopped
Thank you for taking the time to share your feedback. We're delighted to hear that you found the room and our staff amazing, and that you enjoyed the food and found it to be good value — that truly means a lot to us. However, we're very sorry to hear that your stay in Room 17 was disrupted by noise on both nights. We understand how important a restful night's sleep is, and we apologise that we were unable to fully resolve the issue during your visit. Your comfort is our top priority, and we regret that we fell short in this instance. Please know that we take your comments seriously and are looking into ways to improve the experience in that room, especially for guests staying over the weekend. We’d also be happy to assist with room selection for any future stays, to ensure a quieter and more relaxing experience. Thank you again for your feedback — it helps us do better. We hope to welcome you back soon.
Thank you for taking the time to share your feedback. We're delighted to hear that you found the room and our staff amazing, and that you enjoyed the food and found it to be good value — that truly means a lot to us. However, we're… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewStaff were helpful and sorted out a couple of problems with the room quickly.
Thank you for your feedback! We're glad to hear our team was helpful and able to resolve the room issues promptly. Your comfort is important to us, and we're pleased we could make things right during your stay. We hope to welcome you back again soon Kind Regards Team RPH
Thank you for your feedback! We're glad to hear our team was helpful and able to resolve the room issues promptly. Your comfort is important to us, and we're pleased we could make things right during your stay. We hope to welcome yo… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewStaff were the best. I made a mistake on the date whilst booking and was horrified. The lady at reception changed the booking for me at no extra cost! What a releif. Thank you so much. Breakfasts were fantastic and we all really enjoyed our stay
Thank you so much for your kind words! We're thrilled to hear our team, especially at reception, was able to help and make things right with your booking – we know how stressful those situations can be. It's wonderful to know you enjoyed the breakfasts and had a great stay overall. We hope to welcome you back again soon Kind Regards Team RPH
Thank you so much for your kind words! We're thrilled to hear our team, especially at reception, was able to help and make things right with your booking – we know how stressful those situations can be. It's wonderful to know you en… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe reception staff were very friendly and helpful. Our room was clean. Good parking area. Good price.
The beds were not great and the pillows were terrible. There was a bedside lamp but no outlet in which to plug it in. The doors slam quite loudly.
Thank you for your feedback! We're really pleased to hear you found the reception team friendly and helpful, and that you appreciated the cleanliness, parking, and value for money. We're sorry to hear about the issues with the beds, pillows, and the bedside lamp setup – as well as the noise from the doors. Your comments are valuable, and we’ll be looking into these areas to improve the experience for future guests. We hope to welcome you back again soon Kind Regards Team RPH
Thank you for your feedback! We're really pleased to hear you found the reception team friendly and helpful, and that you appreciated the cleanliness, parking, and value for money. We're sorry to hear about the issues with the beds,… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNice clean spacious room, appears to have been done up recently , ample car parking, only had one night as a place to crash after an event by.
Some noise from what sounded like an extractor fan which was pretty loud, I think was on out side of building my window, started fairly early in the morning, only a minor annoyance.
Thank you for taking the time to share your feedback! We're really pleased to hear you enjoyed the clean, spacious room and found the parking convenient. It's great to know the recent updates to the property made a good impression. We’re sorry about the noise disturbance in the morning – we’ll definitely look into it to see what can be done. We hope to welcome you back again soon, maybe for a longer stay next time. Kind Regards Team RPH
Thank you for taking the time to share your feedback! We're really pleased to hear you enjoyed the clean, spacious room and found the parking convenient. It's great to know the recent updates to the property made a good impression. … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewFriendly staff. Good location
TV didn't work in room.
Thank you for your feedback! We're glad to hear you enjoyed our location and found our staff friendly – that truly means a lot to us. We're sorry to hear about the issue with the TV in your room. We appreciate you bringing this to our attention and will make sure it’s addressed promptly. We hope to welcome you back soon for an even better experience Kind Regards Team RPH
Thank you for your feedback! We're glad to hear you enjoyed our location and found our staff friendly – that truly means a lot to us. We're sorry to hear about the issue with the TV in your room. We appreciate you bringing this to o… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThank you for your lovely review! We're so pleased to hear that you had a nice stay and found the room comfortable and well-equipped with everything you needed. It's great to know the hairdryer and ironing facilities were useful for you. We hope to welcome you back again soon! Kind Regards Team RPH
Thank you for your lovely review! We're so pleased to hear that you had a nice stay and found the room comfortable and well-equipped with everything you needed. It's great to know the hairdryer and ironing facilities were useful for… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewbar area
size of room, cleaniness
Thank you for sharing your feedback. We’re sorry to hear that your experience with the room size and cleanliness did not meet your expectations. We’re glad you enjoyed the bar area, but we’ll make sure your comments are passed along to our team so we can improve.
Thank you for sharing your feedback. We’re sorry to hear that your experience with the room size and cleanliness did not meet your expectations. We’re glad you enjoyed the bar area, but we’ll make sure your comments are passed along to our … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewStaff were very friendly & helpful went out of their way to help especially the gentleman that was on in the evening
There was no iron or ironing board in my room
Thank you so much for your kind words! We're delighted to hear that our team, especially the evening staff member, made your stay more enjoyable. We truly appreciate your feedback regarding the iron and ironing board — we apologise for the inconvenience. I will pass this on to our housekeeping team. Kind Regards
Thank you so much for your kind words! We're delighted to hear that our team, especially the evening staff member, made your stay more enjoyable. We truly appreciate your feedback regarding the iron and ironing board — we apologise for … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI am a wheel chair user and was able to use a ramp up to reception but was not able to access the ground floor room as it was in a separate building with no accessibility.
Thank you, Steve, for sharing your experience with us. We’re glad the ramp to reception was helpful, but we’re truly sorry to hear that the ground floor room wasn’t accessible due to its location in a separate building. Accessibility is something we take seriously, and your feedback highlights an important area where we need to improve. We’ll be reviewing our room layouts and signage to ensure future guests using wheelchairs have a smoother, more inclusive experience. We appreciate your honesty and hope we’ll have the opportunity to welcome you back with accommodations that better meet your needs.
Thank you, Steve, for sharing your experience with us. We’re glad the ramp to reception was helpful, but we’re truly sorry to hear that the ground floor room wasn’t accessible due to its location in a separate building. Accessibility is som… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe tv in the room did not work so the staff tried to fix it but was broke. So they did give me free breakfast so that was a good gesture.
Thank you so much for sharing your experience with us! We're delighted to hear that you enjoyed your stay in our peaceful location just outside Glasgow and that our team made a positive impression—your kind words about the staff mean a lot to us. We're sorry about the issue with the TV, but we're glad our team was able to offer a complimentary breakfast as a gesture of goodwill. Your feedback helps us improve, and we’ll certainly look into the TV issue to ensure it doesn’t affect future stays. We truly appreciate your thoughtful review and look forward to welcoming you back again soon!
Thank you so much for sharing your experience with us! We're delighted to hear that you enjoyed your stay in our peaceful location just outside Glasgow and that our team made a positive impression—your kind words about the staff mean a … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGorgeous room and destination 😍
Thank you for the kind words, Rochelle. We really appreciate it! We hope to see you again.