Recensioni su The Edwardian Manchester, A Radisson Collection Hotel 5 stelle

Dear Ida, Your words certainly draw attention and I'm genuinely sorry to hear that your stay at The Edwardian Manchester did not meet your expectations. It's indeed disappointing to learn about the issues you've experienced with our facilities. Ideally, our guests should experience a seamless stay, free of any inconveniences. Your experience concerning the elevators and the toilet malfunction is far from what we aim to offer our guests. The Edwardian Manchester prides itself on ensuring our guests' comfort and satisfaction, which is why we strive to keep our facilities in excellent condition. Equally, I understand your frustration regarding your room not being ready by 3:00 PM. We realise how essential it is for our guests to have access to their rooms at the promised time, and we sincerely apologise for the delay you experienced. We are indeed committed to improving our check-in process to ensure more timely room availability and to prevent future inconveniences, as you rightly deserve. Your feedback regarding the location of our hotel in the city, however, was a positive note and we are pleased that you found it convenient. Once again, please accept our sincere apologies for the inconveniences you experienced during your stay. We hope that we will have the opportunity to welcome you back and provide you with a more satisfactory experience in the future. Kind Regards, Myen Uddin Reception Manager

Dear Ida, Your words certainly draw attention and I'm genuinely sorry to hear that your stay at The Edwardian Manchester did not meet your expectations. It's indeed disappointing to learn about the issues you've experienced with our facili… Mostra altro

Dear Marco, Your feedback is a valuable contribution to our continuous efforts to enhance the guest experience at The Edwardian Manchester. It pleases us to hear that you appreciated our expansive spa and gym facilities. Our spa has indeed been designed with an emphasis on serenity and relaxation, featuring a plethora of amenities from a pool to ESPA treatments. Similarly, our modern gym provides top-notch equipment for our guests' fitness needs. In regard to the minibar, we've taken a slightly different approach. Instead of pre-stocking it with mini bottles of alcohol, we leave it up to our guests to personalize their minibar experience. This shift was made with the intention of providing a more tailored stay, reflecting our commitment to guest choice and customization. We sincerely hope that your time with us was enjoyable and we look forward to welcoming you back in the future. Kind Regards, Mirela Roman Reception Manager

Dear Marco, Your feedback is a valuable contribution to our continuous efforts to enhance the guest experience at The Edwardian Manchester. It pleases us to hear that you appreciated our expansive spa and gym facilities. Our spa has indeed… Mostra altro

Dear 277654ovatta, Your recent feedback regarding your stay at our hotel has been duly noted. We recognise that comfort and quality are paramount to our guests and we regret to hear that some aspects of your stay did not meet your expectations. It appears that our bedding arrangements were not to your liking. We understand that a good night's rest is essential, which is why we strive to provide the most comfortable sleeping experience possible for our guests. We apologise if this was not reflected during your stay. The absence of luggage in the room and lack of nightly turn down service are areas we appreciate you bringing to our attention. We do aim to create an environment that is both luxurious and convenient for our guests. On a brighter note, we're glad that you experienced our spa facilities. We take pride in our spa's design, featuring muted tones and sleek finishes, creating a deeply relaxing space. It is equipped with an aquamarine pool, cabanas, a steam room, sauna, jacuzzi, and treatment room for ESPA treatments. We hope that you were able to enjoy and rejuvenate in this serene environment. Once again, we appreciate your candid feedback and hope that despite these inconveniences, you were able to enjoy your stay overall. We would be delighted to welcome you back in the future and provide you with an improved experience. Warm regards, Iqra Hussain Reception Manager

Dear 277654ovatta, Your recent feedback regarding your stay at our hotel has been duly noted. We recognise that comfort and quality are paramount to our guests and we regret to hear that some aspects of your stay did not meet your expectat… Mostra altro

Dear Alessia, It's wonderful to learn that you had a fantastic stay at our hotel. Your recognition of the value we offer and our prime location is truly rewarding. Indeed, our location on Peter Street, in the heart of Manchester, is one of the aspects our guests love the most. The city’s vibrant atmosphere and key attractions are just a stone’s throw away, making it an ideal choice for visitors looking for convenience and a lively experience. We are committed to providing our guests with memorable experiences by offering a blend of comfortable accommodation and exceptional service. Your positive feedback confirms that we are succeeding in this endeavour. We hope to have the pleasure of welcoming you back to The Edwardian Manchester in the future. Warm regards, Mirela Roman Reception Manager

Dear Alessia, It's wonderful to learn that you had a fantastic stay at our hotel. Your recognition of the value we offer and our prime location is truly rewarding. Indeed, our location on Peter Street, in the heart of Manchester, is o… Mostra altro

Dear Chiara, We deeply regret hearing that your experience with us did not meet your expectations, especially in terms of our location and staff availability. Your comments are important to us and we value your feedback. At The Edwardian Manchester, our goal is to provide an exceptional experience for all our guests. Our staff is trained and dedicated to assist and respond to all guest queries in a timely manner, as we understand how crucial communication can be during a hotel stay. We're very sorry to hear that you did not feel this was the case during your visit. As for the location of our property, we strive to offer a place that is easily accessible and convenient for all our guests. We understand that different guests have different preferences and we will take your feedback into consideration. Once again, we apologise for the inconveniences you faced and appreciate your patience. We hope that despite these issues, you will consider staying with us again in the future. We are confident that we can offer a memorable and enjoyable experience. Warm regards, Iqra Hussain Reception Manager

Dear Chiara, We deeply regret hearing that your experience with us did not meet your expectations, especially in terms of our location and staff availability. Your comments are important to us and we value your feedback. At The Edwardian … Mostra altro

Dear Teresa, It is absolutely wonderful to hear such positive remarks regarding your recent stay at The Edwardian Manchester. Being centrally located on Peter Street, we're glad you were able to take full advantage of our prime position in the heart of the city. We are equally delighted that you found the room to your liking and that the view from the 12th floor added to the charm and comfort of your stay. Our aim is always to provide a cozy and inviting atmosphere for our guests to enjoy. Your feedback concerning the pool hours for children under 16 is noted. It's crucial for us to strike a balance between accommodating family needs and maintaining a serene atmosphere for all guests. We understand the importance of family time, especially for those who like to spend evenings together. Whilst we're obliged to adhere to certain guidelines to ensure the safety and enjoyment of all our guests, we also appreciate that every family's needs are unique. Your input on this matter is invaluable and will certainly be taken into account as we continually strive to refine our guest experience. We sincerely hope that despite this aspect, you and your family enjoyed a memorable stay with us and we look forward to welcoming you back in the future. Warm regards, Mirela Roman Reception Manager

Dear Teresa, It is absolutely wonderful to hear such positive remarks regarding your recent stay at The Edwardian Manchester. Being centrally located on Peter Street, we're glad you were able to take full advantage of our prime positio… Mostra altro

Dear Fabrizio, It's uplifting to hear that you had a delightful experience at our hotel, particularly enjoying our restaurant and breakfast offerings. Our Peter Street Kitchen, indeed, offers a unique culinary journey that combines the delicate flavours of contemporary Japanese cuisine with the vibrant tastes of Mexican dishes. We aim to provide an unforgettable dining experience, complemented by our fine selection of wines, cocktails, and sake. As for our breakfast, we take pride in offering a variety that caters to various palates. Be it the freshness of fruits, granola, and yogurt, or the comfort of cooked options, French toast, eggs Benedict, and delicious pastries, our aim is to ensure that our guests start their day on a positive note. We look forward to welcoming you back in the future for another exemplary experience. Warm regards, Iqra Hussain Reception Manager

Dear Fabrizio, It's uplifting to hear that you had a delightful experience at our hotel, particularly enjoying our restaurant and breakfast offerings. Our Peter Street Kitchen, indeed, offers a unique culinary journey that combines t… Mostra altro

Dear Fabrizio, It's delightful to hear your thoughts regarding our building, restaurant and breakfast at Hotel The Edwardian Manchester. We take great pride in preserving the historic charm of our building while providing modern comforts for our guests. Our restaurant is a cornerstone of the Edwardian experience and we're elated that it met your expectations. We aim to offer a diverse menu that caters to a variety of dietary preferences and tastes, ensuring every guest has a unique dining experience. Breakfast is indeed an essential part of any hotel stay and we're glad to know that ours added value to your visit. We believe in starting your day off right with our carefully selected range of breakfast options. Your feedback is immensely valuable and encourages us to continuously strive towards enhancing our guest experience. We hope to welcome you back soon to Hotel The Edwardian Manchester for another memorable stay. Warm Regards, Mirela Roman Reception Manager

Dear Fabrizio, It's delightful to hear your thoughts regarding our building, restaurant and breakfast at Hotel The Edwardian Manchester. We take great pride in preserving the historic charm of our building while providing modern comfor… Mostra altro

Dear Paola, Your kind words about your recent stay at The Edwardian Manchester are greatly appreciated. It is delightful to learn that you found our breakfast to your liking and our staff's friendliness commendable. Our breakfast is indeed designed to provide a great start to the day, boasting a variety of options from fresh fruits, granola, and yogurt to hearty cooked options like French toast and eggs Benedict. It's always encouraging to hear when our efforts to create a delightful dining experience for our guests are appreciated. It is also heartening to hear that you enjoyed our spacious rooms and found our spa to be a pleasing addition to your stay. The Spa, adorned with aquamarine hues and sleek finishes, has been designed to provide an environment of deep relaxation, complete with a pool, steam room, and sauna. It's a joy to know that you could take advantage of its tranquil atmosphere. Thank you once again for sharing your experience. We look forward to welcoming you back to The Edwardian Manchester in the future, where we hope to continue exceeding your expectations. Best regards, Reception Team The Edwardian Manchester Hotel

Dear Paola, Your kind words about your recent stay at The Edwardian Manchester are greatly appreciated. It is delightful to learn that you found our breakfast to your liking and our staff's friendliness commendable. Our breakfast is inde… Mostra altro

Dear Riccardo, Your kind words about the care, intricate details, and breakfast offerings at The Edwardian Manchester have delighted us. It pleases us immensely to know that you found the bed comfortable and the bathroom spacious. Our breakfast is indeed a point of pride for us, and we strive to provide a variety of options, from wholesome superfoods to indulgent pastries, to ensure our guests start their day on a positive note. We're glad you enjoyed it. Your comments about the comfort of your accommodation are greatly appreciated. Our goal is to create a peaceful and restful environment for our guests, and it appears we were successful in your case. Should you choose to visit us again, we recommend exploring our spa, which provides a tranquil environment and a variety of treatments for utmost relaxation. Kind regards, Iqra Hussain Reception Manager

Dear Riccardo, Your kind words about the care, intricate details, and breakfast offerings at The Edwardian Manchester have delighted us. It pleases us immensely to know that you found the bed comfortable and the bathroom spacious. Our bre… Mostra altro

Dear Chiara, Your feedback truly warms our hearts. It's delightful to know that you found our hotel to your liking and our service exceptional. Every day, our team comes in with the aim to create an environment that's not merely comfortable, but memorable for all our guests. Your kind words certainly make us feel that we are on the right track. We strive to maintain our standards and to excel where we can. Your positive remarks are a testament to our team's dedicated efforts. It's always a pleasure to hear from our valued guests and we are truly grateful for your recognition. We hope to have the pleasure of welcoming you back soon, creating more wonderful experiences for you at our property. Warm Regards, Jonny Wolstenholme Front of House Manager

Dear Chiara, Your feedback truly warms our hearts. It's delightful to know that you found our hotel to your liking and our service exceptional. Every day, our team comes in with the aim to create an environment that's not merely co… Mostra altro