Reviews of Radisson Blu Hotel, Birmingham 4 stars
12 Holloway Circus, Birmingham, B1 1BT, United Kingdom
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in July 2025
Verified reviewIt was like a sauna in our room. Air con didn’t work. Sweated all through the night. Awful stay and experience
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe room was clean and Spacious. A great view of the city during the day and at night. Hotel allowed for early check-in and the hotel provided us a complimentary drink and chocolate for our anniversary weekend. The location is incredible too, for us a 5 minute walk from Birmingham New Street Train station.
Thank you for your wonderful feedback. We’re delighted you enjoyed the spacious, clean room and the city views, and that our team could make your anniversary weekend special with the complimentary drink and chocolate. It’s great to hear our location was convenient for your travel plans. We hope to welcome you back for another memorable stay soon! Radisson Blu Team
Thank you for your wonderful feedback. We’re delighted you enjoyed the spacious, clean room and the city views, and that our team could make your anniversary weekend special with the complimentary drink and chocolate. It’s great to hear our… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation, price and cleanliness
Room service staff, poor attitude
Thank you for your feedback. We’re pleased you were happy with our location, price, and cleanliness. We’re very sorry to hear about your experience with our room service team, and your comments have been shared with management for review. We appreciate your input and hope to provide you with a better experience next time. Radisson Blu Team
Thank you for your feedback. We’re pleased you were happy with our location, price, and cleanliness. We’re very sorry to hear about your experience with our room service team, and your comments have been shared with management for review. W… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewCustomer service is great especially one called Emily stood out.
I checked on on 23 August and when I arrived the gym was not working. They did not give me any alternative. Today is 31st August, the gym is till not working but advertised as available. Thats not good at all
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation
The bedroom air-conditioning was very poor There is only one setting at 19° and the room was 25, we had fans delivered to the room at the suite Was too hot and we had no sleep all night. The living room mirror is cracked and the breakfast was forWas too hot and we had no sleep all night. The living room mirror is cracked and the breakfast was poor With no fried or poached eggs or mushrooms. We stay at a lots of these hotels in London which are very good at this stage. It’s very disappointingWith no fried or poached eggs or mushrooms. We stay at a lots of these hotels in London which are very good at this stage. It’s very disappointing
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe view was extraordinary and was near to station as we were en route to wales via train. Room was nice and staff very helpful.
Thank you for your kind feedback. We’re delighted you enjoyed the view, found our location convenient for your onward journey, and appreciated the comfort of the room and helpfulness of our team. We hope to welcome you back again soon. Radisson Blu Team
Thank you for your kind feedback. We’re delighted you enjoyed the view, found our location convenient for your onward journey, and appreciated the comfort of the room and helpfulness of our team. We hope to welcome you back again soon. Rad… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewRoom was adequate as required and served the purpose
The fridge in the room did not work - no hot water in the wash basin , shower took five minutes to warm up and then stayed very hot irrespective of temp control
Thank you for sharing your feedback. We’re glad the room met your needs, but we sincerely apologise for the issues with the fridge, hot water, and shower. Your comments have been shared with our maintenance team to ensure these matters are addressed. We appreciate your input and hope to provide you with a smoother stay in the future. Radisson Blu Team
Thank you for sharing your feedback. We’re glad the room met your needs, but we sincerely apologise for the issues with the fridge, hot water, and shower. Your comments have been shared with our maintenance team to ensure these matters are … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewSome great customer service especially a lady by the name Ellen
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBed was comfy and staff were pleasant
The room was like a furnace, air-conditioning wasn't working, even after reporting this to reception the same day. the shower pressure was pitiful considering it was a large suite shower. The walls and the ceiling in the room had what appeared to be spit balls of tissue. In the morning, the whole of the 17th floor stunk of cannabis, I reported this to reception, not sure if they went up to investigate
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClean the location is good
The room very smart
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewStaff and location
Outdated
Thank you for your review. We're so glad to hear you enjoyed our team and the convenient location — both are things we’re very proud of. We always appreciate guest feedback, as it helps us continue to refine and improve the experience we offer. We hope to welcome you back in the future. Kind Regards, Reception Team
Thank you for your review. We're so glad to hear you enjoyed our team and the convenient location — both are things we’re very proud of. We always appreciate guest feedback, as it helps us continue to refine and improve the experience … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat views, space. Comfy bed. Nice toiletries
The AC seemed to be broken so room was very warm. We got back to the room too late in the evening to raise it
Thank you for your feedback. We’re delighted you enjoyed the views, comfort, and amenities. We’re sorry to hear about the AC issue and that it couldn’t be resolved during your stay. We’ll have our team check this to ensure a better experience next time. We hope to welcome you back soon. Radisson Blu Team
Thank you for your feedback. We’re delighted you enjoyed the views, comfort, and amenities. We’re sorry to hear about the AC issue and that it couldn’t be resolved during your stay. We’ll have our team check this to ensure a better experien… Show more