Finnieston Quay, 25 Tunnel Street, North West, Glasgow, G3 8HL, United Kingdom
#11 of 80 hotels in Glasgow
Guests' ChoiceBased on 6269 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.3
Facilities
9.0
Staff
9.2
Value for money
8.5
Free WiFi
8.5
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End of dialog contentReviewed: 1 September 2025
Joanna
United Kingdom-
10/10
Stayed in August 2025
Reviewed: 1 September 2025
Iain
United KingdomAbsolutely amazing staff at the reception as well as the bar. Stayed for three nights and got a fabulous treatment from every single person throughout the stay. Very very clean hotel, great facilities. Everyone at the hotel accommodated our three year old son so well.
Stayed in August 2025
Reviewed: 1 September 2025
Jayne
United KingdomNo issues
Really clean & spacious room, there was an excellent choice for breakfast and hot food was freshly prepared & replaced when busy. We also loved the Sky Bar 🙂 Staff were very friendly & helpful
Stayed in August 2025
Reviewed: 1 September 2025
Nikki
United KingdomCentral
Stayed in August 2025
Reviewed: 31 August 2025
Simon
United KingdomReally friendly and helpful staff in reception and bar/restaurant couldn't fault them all. Pizza was awesome
Stayed in August 2025
Reviewed: 31 August 2025
Elizabet
BulgariaThe área once you open the curtains was Dusty and not well cleaned.
Convenient location, the bed was confortable, the staff were really nice.
Stayed in August 2025
Reviewed: 30 August 2025
Mary
AustraliaCute and quirky room with a large, clean and modern bathroom. The bed was very comfortable and the staff were very friendly. The downstairs restaurant had good food and friendly staff as well. Easy check in process.
Stayed in August 2025
Reviewed: 29 August 2025
Lee
United KingdomNothing
Really big rooms
Stayed in August 2025
Reviewed: 29 August 2025
Saud
Omanno fridge
Staff, clean, breakfast
Stayed in August 2025
Reviewed: 29 August 2025
Arshya
United KingdomThe hotel location is nice. The room was of decent size and was clean. Lots of options in Breakfast.
Stayed in August 2025
Reviewed: 28 August 2025
Innes
United KingdomExcellent from article to departure.
Stayed in August 2025
Reviewed: 28 August 2025
David
United KingdomNothing. A really good hotel, right up there honestly.
Outstanding service, couldn't have been more helpful. Checked us in and out as we liked. Once early and once a paid for - but refunded as not needed late checkout). Breakfast buffet was really good, well presented and maintained. Again service absolutely top drawer. Room a good size, but the absolute winner was the beds, might be the most comfortable I've ever slept in. Good view as well. Top bar was busy, but a nice view. Pizzas on offer very decent. Whole place was clean as a whistle too I might add. Thanks you lot, great stay.
Stayed in August 2025
Reviewed: 28 August 2025
Morgan
United KingdomBreakfast!! Ordered omelette 3 times and they kept forgetting then bring wrong one! Breakfast staff arguing with each other. Had this been my first stay it would be my last!!
Stayed here several times and it is always friendly but professional at check in. Room was great and love the sky bar.
Stayed in August 2025
Reviewed: 27 August 2025
Sharlene
United KingdomWe like the hotel in general, we are returning customers and generally enjoy our stay with no issues, however breakfast staff during this stay let them down. We ordered an omelette with a member of staff at the kitchen, we showed him where we were sitting and he seemed to be typing it up into a till, or so we thought! 10 mins passed and omelettes were flying out to the tables, my dad and step mum joined us and they ordered omelette and eggs Benedict, within 10 mins theirs arrived. We asked about ours as we were still waiting and the wrong order arrived, then we reordered, waited and another wrong order arrived, a third time ordering they eventually arrived, but the other breakfast items were getting cleared away by this time as we had waited so long, and not only that we never had time to eat them as we had to catch a train!! We did speak to someone and got a refund, but 3 attempts at ordering an omelette on a quiet Monday morning was just out of order considering the cost of a breakfast. It’s a shame it spoiled the end to an otherwise good stay
We enjoy the hotel and facilities in general, this was a stay in the city that we got as a gift.
Stayed in August 2025
Reviewed: 26 August 2025
Shelagh
United KingdomThere was a function in the Sky Bar, so we couldn’t go in to see the views and sunset.
Great location, beautiful view
Stayed in August 2025
Reviewed: 26 August 2025
Paul
United KingdomThe double bed was just two mattresses together that dipped in the middle. We actually slept fine and comfortably but others would definitely not be so forgiving.
Brilliant staff who were very friendly and helpful. Brilliant location handy for the train and not far at all for a taxi. Can even walk of you're able to on a nice day into the city centre. Really appreciated the staff honouring small details for our birthday booking. The bar staff were also really good and pleasant.
Stayed in August 2025
Reviewed: 26 August 2025
Zheng
United StatesI hope they could fix the hand shower in the room. Now you could only hold it in your hand because the handheld mount is broken. It was okay me but could be a challenge to those needing more help in accessible rooms.
We were assigned an accessible room. It is very modern and had beautiful sunlight during the day. It is extremely spacious. The staff were very helpful. They seemed to be always ready to help you. They gave us good recommendation on restaurants. I also like people working at the breakfast. They are not only friendly to us. They are also very kind to each other. It was nice to see. We also went to the sky bar. The ambience was amazing.
Stayed in August 2025
Reviewed: 25 August 2025
David
United KingdomNo access to the rooftop bar as event on and had no prior knowledge of this.
Super friendly staff, amazing location and the most comfortable bed
Stayed in August 2025
Reviewed: 23 August 2025
Peter
United KingdomNothing
Perfect for stopping over in Glasgow to see a show in the SEC
Stayed in August 2025
Reviewed: 23 August 2025
Catherine
United KingdomNothing
Fantastic room with River view. Great big bed,very comfortable. Ensuite amazing with huge rainwater shower head. Breakfast is very good. Best buffet we have had. Amazing selection of hot and cold foods. Staff are very friendly and helpful throughout the hotel.
Stayed in August 2025
Reviewed: 23 August 2025
Sheila
United KingdomNothing
Very comfortable bed. Friendliness of staff. Very helpful.
Stayed in August 2025
Reviewed: 22 August 2025
Ryan
United KingdomNothing
Everything
Stayed in August 2025
Reviewed: 22 August 2025
David
United KingdomCan't think of anything else at the moment.
Location, staff and sky bar
Stayed in August 2025
Reviewed: 21 August 2025
Carmelina
IrelandNIL
It’s location.
Stayed in August 2025
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