Herald Way, Pegasus Business Park, Castle Donington, DE74 2TZ, United Kingdom
#5 of 35 hotels in Castle Donington
Guests' ChoiceBased on 2780 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.8
Staff
9.0
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 September 2025
Peter
United KingdomBit tired decor in the room. Restaurants poor value.
Stayed in September 2025
Reviewed: 4 September 2025
Richard
United KingdomNothing
Quiet comfortable cool room Pretty spacious Bathtub as well as shower Swimming pool and sauna
Stayed in September 2025
Reviewed: 4 September 2025
Gary
IrelandThe restaurant menu for dinner isn't great and the meals were just about edible. We had the potato and leek soup which was very watery and not very pleasant, and we both had the fish and chips but the fish was mostly batter. I wouldn't recommend dinner here.
The hotel is lovely. It is clean and modern. The staff are very friendly and pleasant. The room was really nice - very spacious! The bathroom was spotless. Breakfast was really good!
Stayed in August 2025
Reviewed: 3 September 2025
Marr
United KingdomThe only downside is the car park being packed
The fact that the staff were conversational at check-in and not just acting like robots
Stayed in August 2025
Reviewed: 2 September 2025
Natasha
United KingdomNothing
The service on check in and check out was excellent, particularly on check in. The room was lovely with a comfortable bed and soft pillows. It was very quiet.
Stayed in September 2025
Reviewed: 2 September 2025
Janine
United KingdomN/A
Staff were approachable, informative, caring.
Stayed in September 2025
Reviewed: 31 August 2025
Christina
United KingdomMenu choices in restaurant were too rich and not friendly for travelling
Clean safe private parking friendly spa great rooms fridge nice showers great breakfast
Stayed in August 2025
Reviewed: 30 August 2025
Furniss
United KingdomNothing.
Everything about the hotel rooms the service food x
Stayed in August 2025
Reviewed: 30 August 2025
Jodha
United KingdomReceptionist service
Leisure and room
Stayed in August 2025
Reviewed: 29 August 2025
Natalie
United KingdomPool Was quite cold
The welcome was exceptional
Stayed in August 2025
Reviewed: 28 August 2025
James
AustraliaI have no complaints, it just was standard. Nothing exceptional.
I have no issues with the hotel. It was fine. The staff in the restaurant at dinner were very friendly. Reception staff were ok.
Stayed in August 2025
Reviewed: 27 August 2025
Salahuddin
United KingdomNo issues
Location, staff and facilities
Stayed in August 2025
Reviewed: 26 August 2025
Daniel
United KingdomAmazing staff nothing to much would highly recommend
Stayed in August 2025
Reviewed: 26 August 2025
Arun
United KingdomCan't think of anything.
Room and breakfast + swimming pool and excercise
Stayed in August 2025
Reviewed: 26 August 2025
Linda
United KingdomRestaurant a little cold
Room was excellent for design/layout / inbuilt facilities evening meal and breakfast very good , bonus that they served late in the evening to accommodate late arrival
Stayed in August 2025
Reviewed: 26 August 2025
Gemma
United KingdomU shouldn't have to pay for parking
The swimming pool
Stayed in August 2025
Reviewed: 25 August 2025
Theo
United KingdomThe fact that we had to leave. I was on the last few days of my annual leave. We wanted to do something to cap it off. So we chose to do the hotel stay. I am happy we did it.
I loved the room. It was very spacious. My kids loved their room. They even liked that I was able to cast their tablet on to the TV. I think the best thing was the pool. My youngest step daughter is only 3 but she knows how to get in and out of the pool and she is practically swimming after being fearful of the water.
Stayed in August 2025
Reviewed: 24 August 2025
Donald
United KingdomIt wasn't made clear upon booking that there would be an £8 charge for overnight parking. We weren't initially given the type of room we had requested and that had been confirmed, but when this was changed the key card didn't work and there were dirty glasses sitting outside the room in the corridor. It didn't give a good first impression. Whilst we were able to use the gym early in the morning it was a pity that the pool and steam room didn't open until 7 a.m. which meant we weren't able to use them.
The breakfast buffet had an excellent choice, the staff were efficient and friendly and everything was well presented. The room was ample, the bed comfortable, the bathroom was good and the hospitality tray was acceptable. The gym was well equipped. The bar staff were efficient and the light meals we had were tasty.
Stayed in August 2025
Reviewed: 21 August 2025
Bones
United KingdomN/A
Easy
Stayed in August 2025
Reviewed: 20 August 2025
Geoff
United KingdomWith 3 people, the room was tight for space
Conveniently located with good facilities
Stayed in August 2025
Reviewed: 20 August 2025
David
United KingdomRunway views are from a distance
Excellent food, very clean, nice staff
Stayed in August 2025
Reviewed: 20 August 2025
Flori
RomaniaI couldn't find the slippers ,(I 'm joking 😃) everything was good!
The room was nice,modern with a big and comfy bed, they offered us an extra bed for the little one. We used the swimming pool and sauna ,which was great after a long drive. Delicious breakfast! We will use it again!
Stayed in August 2025
Reviewed: 19 August 2025
Garth
United KingdomCost of food was more than expected.
Hotel clean and comfortable. Staff helpful.
Stayed in August 2025
Reviewed: 19 August 2025
Ian
United KingdomParking at this hotel is a nightmare. Obviously a larger carpark is needed but also clear parking bay marking is needed as many selfish guests take far more space than they need. Whilst the food quality was good the portions were too large and the prices were too expensive. Likewise the bar prices were excessively expensive. The water in the pool was on the cold side.
Attractive modern decor both in room and public areas. Very good size and comfortable room. Quality of food was very good. Apart from the proximity to the airport the location close to Donington Park was a good benefit. Nice swimming pool.
Stayed in August 2025
Kelowna, Canada
Vienna, Austria
Tolo, Greece
Alcalá la Real, Spain
Santa Rosa, USA
Lagos, Portugal
Puerto Vallarta, Mexico
Geneva, Switzerland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content