Very polite and helpful staff. Excellent restaurant.

Stayed in September 2025

Could have some cereal / fruit option for breakfast.

Good hot breakfast.

Stayed in August 2025

The room was comfortable with a good en-suite shower. Breakfast was also good and huge. The man-behind-the-bar sorted out a payment error with Booking .com

Stayed in July 2025

The room was a little on the cramped side. Bed very comfortable but shower a bit on the small side for a large lump of a human like myself. But exceptionally clean. We were unfortunate in the fire alarm going off at 2.15am and because no staff were onsite it was almost an hour before it was turned off. Staff were extremely apologetic and promised drinks/meals as a gesture but as it was our last night there wasnt any chance to enjoy those. However I wouldnt hesitate in going back.

The staff went out of their way to make us feel welcome. The food was excellent. I would describe the Prince of Wales as a traditional British pub with ensuite accomodation. It was nice to receive a decent traditional English breakfast included in the cost with decent portions, fine ingredients and cooked to order. No Richmond sausages here ! It was also nice to have our little dog welcomed, none of this 'dog friendly room' business like some of the competition. If you are visiting Osborne House the pub is directly opposite the entrance. Parking good too.

Stayed in August 2025

I am a tall man and the bed had a footboard meaning I couldn't stretch out quite as much as I would have liked. This is a bit harsh as many hotel beds are similar so no big issue.

Lovely room, very clean and tidy. Felt very comfortable and well kept. Had everything you would expect in the room didn't need to ask for anything. Staff were all very friendly. Without hesitation I will stay again.

Stayed in August 2025

The hotel side of the establishment was a bit of an after thought. I asked for my room to be made up and put a sign on at the start of the day. Came back and nothing had been done. I asked one of the girls that worked there if I could have this done. Even if it was just toilet rolls and new towels. When I got back later they were just on the floor outside my room. I wasn't happy that the towels I was using on my face had been on the floor. Breakfast was great especially the first day. The second day was okay but the hospitality was a bit scarce.

We loved the breakfast and the rooms were very clean. Drinking water was always given at the bar when we needed it. Location was good too.

Stayed in August 2025

Comfortable room, great helpful staff, excellent food, brilliant location for Osborne House. Right on 2 frequent bus routes from ferry. Ideal stay.

Stayed in August 2025

If someone else has a shower the same time as you the water coming out of the shower gets weak

Staff very friendly. Breakfast really good and good location for buses.

Stayed in August 2025

Pillows could be better in the room and decoration is a bit tired.

Good location to my work location. All staff really friendly and helpful, especially Lee. Pool table was a bonus.

Stayed in July 2025

Noise of the bathroom flush on toilet . But nothing too bad .

Location very historic

Stayed in July 2025

Nothing

Very friendly staff good food

Stayed in June 2025

Great location, lovely pub.. pet friendly and the food was amazing.. I particularly liked the young man who was serving breakfast and I wish him all the success in his new role at the hotel.

Stayed in June 2025

Location and staff very friendly

Stayed in June 2025

Nothing

Friendly pub, great hosts and great food

Stayed in June 2025

Nothing.

Perfect location for what we needed, staff were exceptional, so helpful, friendly and genuinely wanted to look after your every need. Great breakfast. We would definitely come back!

Stayed in June 2025

Nothing really

Good room, excellent breakfast and one very good evening meal. Th e pub is well located for Osbourne House and buses to Newport and Ryde.

Stayed in June 2025

Saturday night is live music. Not ideal for our party, but it did stop promptly at 11pm.

Comfortable accommodation, good breakfast and friendly helpful staff.

Stayed in June 2025

Nothing

Good location for East Cowes Marina. All staff were really friendly and lovely pub food. Particular mention to Dean who cooked a lovely fry up and shared tips for how to spend my day while husband sailed round the island.

Stayed in June 2025

I thought breakfast could have had a bit more choice. Would have liked an espresso but they didn’t have it. Nor Porridge. A first world problem granted, but I felt a standard thing. Maybe it’s the London in me!!!

Lovely and clean. Great location and super value.

Stayed in May 2025

Across street from Osborne House and bus line to ferry dock and other locations.

Stayed in May 2025

Pump for plumbing, noisy. No plug in sink. One light bulb out.

Location, unbelievable quality of food, staff esp Dean and Head Chef, Jess.

Stayed in May 2025

I had to leave at 7.30am due to work and didn't know where to leave my room key for my early check out as nowhere was open. Maybe need a key drop box or something,

The room was super nice, clean tidy and a decent size. Very comfortable bed. Will definitely use this place again.

Stayed in May 2025

Extremely friendly and helpful staff.

Stayed in April 2025

Can’t think of anything

A short walk to the entrance of Osborne House. Walking distance to East Cowes or floating bridge to Cowes. The property was clean and well maintained. It had a bar too serving excellent food. The breakfast set us up for the day. Thank you Dean and Saturday chef 😋👌🏻

Stayed in May 2025