Sea Road, St Austell, PL25 3SG, United Kingdom
#12 of 15 hotels in St Austell
Guests' ChoiceBased on 760 hotel reviews
7.6Cleanliness
8.0
Comfort
7.9
Location
9.3
Facilities
7.5
Staff
9.0
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 3 September 2025
Dutchandy
United KingdomShower flow was pathetic and shower drain was almost blocked.
good choice of cooked breakfasts, in room overlooking bay. Bar and gardens overlooking sea with afternoon sun. Short walk or drive from many restaurants and supermarkets
Stayed in August 2025
Reviewed: 3 September 2025
Andrew
United KingdomAsked for poached eggs on toast with bacon, only got one egg and a piece of bacon that never saw the grill ( raw). No food availability in the evening only pizzas. Chef off sick and no back up.
Lady member of staff very good
Stayed in September 2025
Reviewed: 2 September 2025
Michael
United KingdomNothing to complain about. The bedrooms could maybe do with an update sometime, but I'm also aware that keeping the rooms comfy and as they are maybe helps keep the costs down.
The staff were great, the public restaurant and bar areas were lovely and that really helped for a great stay. The location and view were great too. All in all, it was a great stay and so handy for our trip to a concert at The Eden project.
Stayed in June 2025
Reviewed: 1 September 2025
Sophie
United KingdomNot much water pressure in the shower. Decor was a bit tired in places, but you could see where improvements have been made.
Had a nice friendly welcome. Great location, plenty of parking. Sea view from the room which was nice. Breakfast was decent and kept me going until dinner. Good road links to much of Cornwall.
Stayed in August 2025
Reviewed: 30 August 2025
Florin
United KingdomBed is not very comfortable . We couldn't have a shower because of very low water pressure . I'm a bit disappointed .
Good location Breakfast excellent
Stayed in August 2025
Reviewed: 29 August 2025
Bethea
United KingdomThe pillows were so flat, bed a bit hard for me. Some mould in bathroom especially between tiles. Room was bit of a mismatch of colours, fine with light out though.
The staff were lovely and very helpful. The food was delicious. Loved the sea view from bar and restaurant. Nice quiet bedroom.
Stayed in August 2025
Reviewed: 28 August 2025
Alan
United KingdomA bit dated, complained about dust on fan, was never sorted
The views were gorgeous, breakfast was nice. Staff very helpful
Stayed in August 2025
Reviewed: 25 August 2025
Sharon
United KingdomThe room we stayed in could have been a bit more updated with furnishings and some of the areas in our room could have been a bit better with cleanliness over the weekend. Plus the pillows could have been a bit softer to sleep on. Otherwise the room wasn't too bad.
It was situated in a lovely area. All the staff were very friendly and helpful. Plenty of parking outside for your car. The hotel was easy to find on our arrival. Lovely views from the front of the building and in the restaurant.
Stayed in August 2025
Reviewed: 25 August 2025
Pottinger
United KingdomQuicker service but not the staffs fault.
Breakfast was good, but I think they were short staffed.
Stayed in August 2025
Reviewed: 25 August 2025
Caroline
United KingdomBathroom fittings looked a bit dated but everything worked and was clean.
Lovely wide range of comfortable seating in the lounge. You could eat out on the patio and enjoy the view or at the bar, they were happy to service your choice. Nice staff who gave me local knowledge as to what/where I could go to visit.
Stayed in August 2025
Reviewed: 19 August 2025
Trudi
United KingdomThe bed was too hard for me so didn’t have a brilliant sleep but still ok, on the other hand my partner liked it and had a really good sleep Could possibly do with a newer hairdryer as it took a while to dry my hair but apart from that my stay was really nice, staff were wonderful and helpful. It was nice to be able to see the sea from our room which was a nice bonus
Lovely breakfast in the morning, great location for all things I had planned for my stay
Stayed in August 2025
Reviewed: 15 August 2025
Richard
United KingdomThe evening meal menu was disappointing- very little choice. We had thought of eating there on the night of our arrival but were put off by it.
Location was spectacular. Breakfast was good. Staff were very helpful.
Stayed in August 2025
Reviewed: 13 August 2025
Elaine
AustraliaNo fridge in room
Great location. Lovely old hotel very nicely decorated. The view from our room and dining room were to die for .
Stayed in August 2025
Reviewed: 12 August 2025
Jackie
United KingdomTired in places and our room (20) had a distinct old people ,fousty smell despite being fairly newly decorated and having window open. . Would benefit from a plug in or room fresher in there, I almost didn't want to go back to the room.
Friendly helpful staff. Great view. Lovely seating areas indoors and outside.
Stayed in August 2025
Reviewed: 11 August 2025
Edward
United KingdomThe location
Stayed in July 2025
Reviewed: 10 August 2025
Dean
United KingdomThe smell in the corridor leading to the room. No fan in the room, and none available
The staff
Stayed in July 2025
Reviewed: 7 August 2025
Barbara
United KingdomStaff friendly and helpful. Superb location with fabulous views.
Stayed in August 2025
Reviewed: 1 August 2025
David
AustraliaNil
Staff were fantastic , views were amazing.nice breakfast and food
Stayed in July 2025
Reviewed: 29 July 2025
Hazel
United KingdomThere is only 1 negative which was there wasnt a mattress protector on my bed otherwise I would of rated you a 10 for everything
Breakfast was excellent. Fabulous location. Staff very helpful and friendly would definitely stay again.
Stayed in July 2025
Reviewed: 28 July 2025
Anuradhi
Sri LankaAC was broken
The view , extreamly friendly staff, love it !!!
Stayed in July 2025
Reviewed: 24 July 2025
Brown
United KingdomThere was a distinct musty smell in the whole area where my bedroom was. No signs of dampness but better ventilation would greatly improve the situation.
Excellent breakfast though didn't have glutton free bread the first morning. Limited Sunday evening menu due to Chefs day off. Choice limited with a good selection but not keen on pizzas or salads. Staff excellent friendly and helpful. Lovely building and gardens to use if weather had been kinder!
Stayed in July 2025
Reviewed: 23 July 2025
Yvonne
United KingdomThe view was good from our window
Stayed in July 2025
Reviewed: 22 July 2025
Christine
United KingdomHad a lovely stay. Staff were lovely and it was very close to where we wanted to go.
Stayed in July 2025
Reviewed: 20 July 2025
Stephanie
United KingdomNothing
Great location on the seafront and very friendly helpful staff
Stayed in July 2025
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