The service at breakfast was slow, probably due to lack of staff. The staff serving were nonetheless very nice and did their best.

Fabulous room, excellent staff, great location just a short walk down to the town.

Stayed in August 2025

Everything!!!! This hotel completely exceeded our expectations. The place is absolutely beautiful, with so much attention to detail in every corner. The service was outstanding—warm, attentive, and truly made us feel cared for. We enjoyed every moment of our stay and would love to come back. A truly wonderful experience!

Stayed in September 2025

Nothing. Is at the top of a steep hill so if you intend to walk up and down to the town be prepared.

Stunning Boutique hotel. A real hidden gem. Excellent staff and lots of lovely little extras which made our stay so enjoyable. Food is exceptional and we will definitely return.

Stayed in September 2025

-/-

We had a wonderful stay at this Hotel! From the moment we arrived, we were warmly welcomed, and to our surprise, our room was even upgraded free of charge. The check-in process was smooth and hassle-free. A special thank you goes to Paul, who took such great care of us during our stay – he was always friendly, attentive, and ready to answer any questions. He truly helped make our visit an unforgettable experience. The room was very clean and well equipped. We also loved the thoughtful touch in the lobby, where complimentary snacks, sweets, pastries, and fresh fruit were available. Breakfast was outstanding – fresh, plentiful, and with a wide variety to choose from. We can wholeheartedly recommend this place and are already looking forward to our next visit!

Stayed in August 2025

That we only stayed 3 nights.

Everything was perfect. The location was awesome. The staff Is extraordinary especially Paul from the front desk. The breakfast was one of a kind. Our best stay in the UK.

Stayed in August 2025

Nothing about the property. The hill up if you don’t have a car is a challenge. But that wasn’t a problem because Paul duty Manager organised a lift.

Pine Trees has everything covered with immaculate rooms, food and most importantly staff.

Stayed in August 2025

breakfast on the last day - see above

we got upgraded to a suite and it was great; very friendly stuff; great location for exploring the area; dinner was lovely; breakfast were good until the last day when hotel was very busy and unfortunately the kitchen/ and waiting stuff crumbled under pressure - waited 25 mins for tea (they forgot the order); then waited another 20 min for breakfast - when it arrived half of the order was missing

Stayed in August 2025

It was amazing!! Every detail was exceptionally considered. We loved it. The food was phenomenal.

Stayed in August 2025

The staff were all very friendly and helpful. The food was delicious. All the "freebies" were much appreciated!

Stayed in August 2025

Service was awful slow at breakfast . lovely choice on breakfast menu.

Excellent location ,quiet & peaceful.Friendly staff. Lovely room with a view to the garden.

Stayed in August 2025

I rarely write reviews, but The Pines Tree Hotel and its outstanding staff truly deserve recognition. From start to finish, our stay exceeded every expectation. We’ve stayed at many five-star hotels around the world, and this was easily one of the very best. From the moment we arrived, we were warmly welcomed by Paul, who immediately set the tone for our stay. He went above and beyond—offering fantastic recommendations for restaurants, hikes, and activities—all of which were spot on and made our trip even more memorable. His genuine hospitality and attentiveness made us feel not just like guests, but like valued friends. The hotel itself is immaculate, comfortable, and beautifully maintained, but it’s the exceptional staff that makes this experience rise above a typical five-star stay. They add a personal touch and care that is rarely found, even at the most luxurious properties. We left with wonderful memories and a strong desire to return. The Pines Tree Hotel is far more than a five-star hotel—it is a place where service, warmth, and attention to detail create an unforgettable experience.

Stayed in July 2025

The hotel was lovely the staff were very nice and helpful

Stayed in August 2025

Nothing, it was absolutely perfect.

The location of the property was perfect. Just a 5 minute walk from the town and restaurants and yet when we were at the hotel it seemed perfectly secluded and surrounded by an abundance of trees and greenery.

Stayed in August 2025

could not do brown toast but otherwise very little.

breakfast was very good. table service good quality with large choice with vegetarian options .

Stayed in August 2025

Nothing

Room was exceptional and breakfast and dinner excellent. Staff were helpful and friendly

Stayed in August 2025

Soundproof merits actually could be better, but it doesn’t bother significantly

Fantastic place, excellent hotel, very good staff, fabulous breakfast and excellent choice for dinner. Really very worth visiting

Stayed in August 2025

Liked everything.

Quirky and beautiful spaces. Great staff. Great food. Dog friendly.

Stayed in July 2025

Paying the bill ! Reasonably expensive but overall value for money !

Excellent location very quiet but handy to the town lovely room with great bed ! Staff very helpful and hospitable !

Stayed in July 2025

Everything good

Beautiful hotel and grounds, staff were exceptional. They are also dog friendly in specific rooms, which for our family celebration was great.

Stayed in July 2025

Nothing

Excellent room, with very nice touches.

Stayed in June 2025

* very good kitchen * very friendly staff * knowledge of whisky

Stayed in June 2025

Couldn't fault anything

Stayed in May 2025

It’s beautiful, and just refurbished.

Stayed in June 2025

Very high standards of accommodation. Lots of extra luxury touches. Very friendly and helpful staff.

Stayed in June 2025