Recensioni su Palm Court Hotel 4 stelle

Charming... Positive: A charming hotel in Aberdeen with friendly staff. Negative: There's no elevator, and the cleaning could have been more thorough (we found a jacket that wasn’t ours in the wardrobe). Response: Dear Guest, Thank you for taking the time to share your feedback. We’re delighted to hear that you found our hotel charming and that our staff made you feel welcome — your kind words mean a lot to us. We’re very sorry to hear about the housekeeping oversight and the inconvenience caused by the lack of an elevator. Please rest assured that we take cleanliness very seriously, and we’ve addressed this issue with our housekeeping team to ensure it doesn’t happen again. While our building’s structure does not allow for an elevator, we’re always happy to assist guests with their luggage to make their stay more comfortable. We hope to have the opportunity to welcome you back to provide an even better experience. Warm regards, Aaron Dias General Manager

Charming... Positive: A charming hotel in Aberdeen with friendly staff. Negative: There's no elevator, and the cleaning could have been more thorough (we found a jacket that wasn’t ours in the wardrobe). Response: Dear Guest, Thank you … Mostra altro

Positive: The room was nice although small and the bathroom was new. The girl at the reception was very kind and quick. Negative: Cleanliness left something to be desired. Hair in the bathroom and on the bed. The chairs where you eat breakfast had hair stuck to them and the floor was all sticky. The hotel has no lift so we had to walk up the stairs with our suitcases. The breakfast was poorly stocked and I had difficulty getting a hot latte. Many Thanks for your review. I am so sorry to hear your found the cleanliness lacking - I will pick this up with the HSK Manager. We do normally score very highly for Cleanliness, so very disappointing to hear these comments. Unfortunately we don't have a lift however we do offer everyone assistance with their Luggage. Kindest Regards Emma Molte grazie per la tua recensione. Mi dispiace tanto apprendere che hai trovato carente la pulizia: ne parlerò con il responsabile HSK. Normalmente otteniamo un punteggio molto alto per la pulizia, quindi è molto deludente sentire questi commenti. Purtroppo non disponiamo di ascensore, tuttavia offriamo a tutti assistenza con i bagagli. Cordiali saluti Emma

Positive: The room was nice although small and the bathroom was new. The girl at the reception was very kind and quick. Negative: Cleanliness left something to be desired. Hair in the bathroom and on the bed. The chairs where you eat break… Mostra altro

Welcoming and helpful staff, very good restaurant. Negative: Small problem with the shower, the water did not come out constantly but every now and then it stopped. Many Thanks for taking the time to write a review. I am very sorry to hear about your issues with the shower, did you call down and let the team know at all? I will be sure to share your comments with the Team. Kindest Regards Emma Molte grazie per aver dedicato del tempo per scrivere una recensione. Mi dispiace molto per i tuoi problemi con la doccia, hai chiamato per avvisare il team? Sarò sicuro di condividere i tuoi commenti con il team. Cordiali saluti Emma

Welcoming and helpful staff, very good restaurant. Negative: Small problem with the shower, the water did not come out constantly but every now and then it stopped. Many Thanks for taking the time to write a review. I am very sorry to he… Mostra altro