28 Gloucester Terrace, Westminster Borough, London, W2 3DA, United Kingdom
#473 of 1,102 hotels in London
Guests' ChoiceBased on 1728 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.2
Facilities
7.9
Staff
8.8
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 5 September 2025
Ole
NorwayGood, modern room. Well stocked with water, bathroom consumables and towels. Staff was very helpful. People should be aware though that this hotel is rooms only, there is no bar/restaurant or other facilities, and the reception is only manned part time. For my purpose it was just what I needed. Location is ideal, 5 minutes stroll from Paddington, Hyde Park and the underground, lots of shops and cafes/restaurants in the area.
Stayed in September 2025
Reviewed: 4 September 2025
Vicky
South AfricaBeautiful linen and centrally located
Stayed in September 2025
Reviewed: 30 August 2025
Simes
United KingdomWe were on the third floor and with no lift in the property, that's a lot of stairs! The bathroom was compact although the shower was comfortably spacious.
The location is great. Just five minutes' walk from Lancaster Gate tube and Hyde Park/Kensington Gardens. Supremely comfortable bed meant good nights' sleep throughout our stay #. Located in a quiet location.
Stayed in August 2025
Reviewed: 30 August 2025
Michael
United KingdomCouldn't get the TV to work first night, only resolved the following afternoon. The TV had been switched off, behind the screen.
Location excellent for what we needed to travel to our destinations. Ideal for Paddington and tube stations.
Stayed in August 2025
Reviewed: 28 August 2025
Carina
United StatesNo lift. Had haul suitcases up 3 flights of narrow stairs.
Close to Paddington train station. Convenient.
Stayed in July 2025
Reviewed: 25 August 2025
Emma
United KingdomNo double glazing on windows meant the room was noisy with outside traffic. Reception and breakfast are in the hotel across the street.
Large room. Well maintained. Water, coffee, tea available. The room was clean. It was a comfortable night.
Stayed in August 2025
Reviewed: 24 August 2025
David
United KingdomNothing not to like.
The room was of an appropriate size, especially for London, and everything quite comfortable. The location is excellent for Hyde Park and getting into the city.
Stayed in June 2025
Reviewed: 23 August 2025
Julie
New ZealandWe were given a wheelchair room on the ground floor but I had booked a deluxe double room with a proper shower etc
Great location
Stayed in June 2025
Reviewed: 21 August 2025
Nadine
South AfricaBathroom was tiny.
The room was nice size. The location of the place was good - close to shops and restaurants.
Stayed in August 2025
Reviewed: 20 August 2025
Laura
United KingdomThis isn’t something I didn’t like, but there’s one thing to prepare yourself for: there’s no lift. I’m always on the top floor when I stay here, which means climbing 5 flights of stairs. If you are fit enough for this, it’s totally worth it. Pack light!
Spacious room, comfortable bed. Great location. Quiet hotel. Air conditioning. And iron and ironing board in the room!
Stayed in August 2025
Reviewed: 20 August 2025
Phil
New ZealandWe also stayed in one of the small rooms - and it was very tight. Still comfortable. No lift and top floor 60 stairs up! Help with cases is available, b ut if sgtairs are a issue for yo, this may not be the place.
The location (3 minutes to Hyde Park, 4 minutes to Paddington Station), the comfort of the slightly more expensive room, helpful staff.
Stayed in August 2025
Reviewed: 17 August 2025
Christopher
United KingdomWe’ve stayed before. The only challenge is not having a lift. If you’re on the 4th floors you have to go up 8 flights of stairs
It’s in a great location and took isn’t a good standard. Good value for money.
Stayed in August 2025
Reviewed: 17 August 2025
Graham
AustraliaNothing to dislike. Just to note that the shower and sink were really small so no room for toiletries. No breakfast option.
Clean and comfortable. Beautiful toiletries provided. Good location in Paddington easy access to the train station and for walking around. Good restaurants nearby. Be aware that the hotel doesn’t have a lift .
Stayed in July 2025
Reviewed: 17 August 2025
Jenny
AustraliaThe room was a little small without anywhere to open my case, the bathroom sink was also very small.
Conveniently located with good amenities
Stayed in July 2025
Reviewed: 15 August 2025
Anchal
AustraliaDifficult to check in late at night, the bell is pointless, you need to call the number and then wait for someone to come from another hotel to open the room for you. No lift, so had to carry all our luggage up the stairs, no help offered.
Good location and clean room
Stayed in August 2025
Reviewed: 15 August 2025
Sharon
United KingdomRoom small but to be expected in London.
Great location. Clean, friendly staff, suited our purposes for an overnight stay. Reasonable cost.
Stayed in August 2025
Reviewed: 13 August 2025
Mariella
MaltaWas surprised that hotel had no lift. I might have missed it when I made the booking. We were assigned a room on the top floor but the receptionist, very kindly, gave us a room on the lower floor. Taking the suitcases up 2 flight of stairs was not easy.
It was sooo close to Hyde Park, it was lovely!!!
Stayed in July 2025
Reviewed: 12 August 2025
Elizabeth
United KingdomGreat location. Clean, good sized room. Bottled water and tea and coffee included. Very nice quality toiletries. I think the accommodation is very good value and exceeded what I had expected.
Stayed in August 2025
Reviewed: 10 August 2025
Tracy
United KingdomClose enough to walk into Hyde Park Nice and quiet with a great local cafe for breakfast
Stayed in August 2025
Reviewed: 9 August 2025
Pawlina
United KingdomNothing
Location is fantastic for Paddington Station and Lancaster Gate tube station, making it a great place to stay and see London. Hyde park few mins away. The room was clean and had comfy beds, Molton Brown toiletries, and a/c. Staff very friendly and helpful, and I would absolutely recommend this hotel.
Stayed in August 2025
Reviewed: 2 August 2025
Jon
SwitzerlandVery nice area, central and close to Paddington Station and the park.
Stayed in July 2025
Reviewed: 28 July 2025
Peter
United StatesTiny room
Really comfy bed, decent shower, fairly quiet
Stayed in July 2025
Reviewed: 26 July 2025
Yaroslav
United KingdomOnly if some kind of reception would bring more life.
Quite fresh. Ergonomic. Nice colors. Feels tidy.
Stayed in July 2025
Reviewed: 25 July 2025
Shaun
IrelandNothing really
The location of this hotel is perfect, with a less than 5 min walk to Paddington Train Station. The area is very pleasant and beside Hyde Park. Plenty of nice food areas within walking distance. The room was clean and had all that was needed for our stay.
Stayed in July 2025
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