Doors are a bit old and stiff. No working lift

Clean , nice design great location

Stayed in September 2025

No sky sports so missed the tennis!

Heated floor in the bathroom was lovely! The rooms are compact but cleverly designed so you have everything. Location close to Earls Court Station makes it easy to get to central London and out to Heathrow. Plenty of pubs and restaurants near by. A great base for a trip to London.

Stayed in September 2025

The kettle shorted out on day 1 including some power outlets. Power was restored but kettle not replaced even though it was reported. The people on level above very noisy moving furniture, walking heavily at all hours day and night

Location fabulous very close to Trains. Room was spacious, bathroom tiny but ok and very clean

Stayed in August 2025

Very narrow corridor

Cleaned, modern and the room is a bit bigger

Stayed in August 2025

Location was perfect. 2 minutes walk to the next underground station. There are many restaurants next to the hotel. We enjoyed it!

Stayed in July 2025

Very small room, virtually no window

Location is perfect. Near tube

Stayed in May 2025

Noise from next door guests

Spacious rainforest shower. Lighting control for ambience. Location convenient for my workplace. Stress-free check-in /check-out.

Stayed in July 2025

The name is confusing as it is actually Merit Kensington - not Oxford Hotel. It is also split over multiple buildings - so after checking in at one building I had to go outside and walk down the street a couple of buildings to find my room.

The room was spacious by London standards. It was immaculately presented. The location is fantastic, so close to Earls Court station.

Stayed in July 2025

The room I was allocated was pretty tricky to navigate, especially with a suitcase.

Location was top tier and the outside of the property was stunning and very London.

Stayed in July 2025

The stairs are small and cranky. The room rather small.

It is in a good area where everything nearby

Stayed in July 2025

Location

Reception was good , excellent Egyptian reception person but can’t recall his name

Stayed in June 2025

No full english breakfast option

Convenience

Stayed in July 2025

Room and facilities nice and modern. Very good breakfast.

Stayed in July 2025

The hotel was not called the Oxford hotel!! We checked into the Merit hotel & they had our booking. Our room was on the lower ground level & we had no windows or view.

Quiet location. Clean, comfortable rooms. Very handy location.

Stayed in July 2025

Could hear everything in other rooms and hallways. Not called the Oxford Hotel either, called Merit Kensington.

Great location, nice room.

Stayed in July 2025

Single bed felt a bit lumpy although was comfy to sleep in

Great shower, toiletries, tea/coffee, air conditioning

Stayed in July 2025

Very tight ensuite to turn

Spacious Rainforest shower. Control of ambience lighting. Good night sleep

Stayed in June 2025

The floors were not cleaned well, we couldnt lock the window, which made us feel a little unsafe as women. On the second night we unfortunatelly had to listen the upstairs neighbors getting intimate.. it was really bothersome. These walls here are soo thin. Please be considerate and look for a hotel that is sound proof.

The location is truly perfect, our room was modern and renovated and big enough (had twin bed rooms). The wifi worked well, the beds were soft and comfortable, we had everything we needed in the room- and this is big. Everything necessary was there, clean and worked. We also loved that it was cleaned and updated daily, so we came back to a fresh room everyday. There was no bad smell, it always smelled fresh. Would definitely book again, it could be impossible to find a room in London that has this quality for this affordable price.

Stayed in June 2025

it could have been a bit bigger

refurbished room with modern bathroom, very clean and clsoe to transport

Stayed in June 2025

A deposit of 100 pound taken n check in. Room was booked and paid for in advance so dont see why this additional cost necessary.

Fantastic location in Earls Court close to the Tube station and shops/restaurants. Room was modern, clean and bed was very comfortable. Room was made up each day and clean towels provided.

Stayed in June 2025

Nothing

Good location, good breakfast and very clean. The rooms are quite small but the beds are comfortable.

Stayed in June 2025

It is no longer called the Oxford Hotel - now the Merit Kensington so missed the entrance to the hotel at first

Very well finished and very close to the tube station

Stayed in June 2025

We were initially put in a dark basement room with rusty drainage smell and has poor phone reception. Thankfully, the staff promptly and efficiently moved us to a much better room when I raised my concerns, demonstrating excellent customer service. The experience of being put there had slightly traumatised us though. And we were afraid that if there was no other room available, we would have booked for another hotel, forfeiting our payment since we won't get a refund or it would have ruined our holiday. The name of the hotel can also be confusing since the hotel's actual name is Merit Kensington Hotel. This makes harder for guests to locate it. The airconditioning needed to be cleaned as well, though it's working fine with no issue at all.

The staff here were exceptionally accommodating, and the breakfast was good. Its convenient location was a plus, and our quiet, clean third-floor room, complete with a lovely rainfall shower and a useful makeup mirror, was a real highlight. We arrived early, but since our room was not ready yet, they accept leaving our luggage which is very handy. The TV was large too.

Stayed in June 2025

My room had a window facing a wall.

Close to Earls Court tube, 2 nice pubs and M&S up the block. Comfortable firm beds. Super clean.

Stayed in June 2025