Beautiful decor. Very clean Excellent food and drink

Stayed in August 2025

Nothing

Everything

Stayed in July 2025

Staff and decor

Stayed in July 2025

The staff were amazingly attentive and looked after us very well

Stayed in July 2025

I loved the style of the hotel. It is charmingly Scottish with its plaid decor. The staff were extremely helpful and friendly, always inquiring about our comfort and satisfaction. My favorite was the guest services department, with whom I spent quite a bit of time communicating with before our arrival. They assisted me with planning and organizing our trip to our specific needs. I highly recommend this hotel.

Stayed in June 2025

Everything was just amazing.

The staff were exceptional. Michael (the fm), Dario (whisky sommelier), Scott (bar tender), Olga (housekeeping) and Hannah (guest services) to name but a few, made our stay one of the most memorable experiences we have ever had.

Stayed in June 2025

The location was excellent, the decor inside the hotel was exceptional. The staff went out of their way to help us, nothing was too much trouble. The hotel was well situated, with a great view of the castle and Princes Park is just a short walk across the road.

Stayed in April 2025

It is fairly expensive so I was a little surprised that things like coffee and breakfast were not included.

Everything about this property is top notch. The location is perfect, the service impeccable, rooms are lovely, beds are super comfortable, nice fluffy towels, towel warmers, heated bathroom floors….the whole nine yards. It really feels like you are a royal guest!

Stayed in May 2025

A magnificent location with the most beautiful view of the castle you'll ever have. The staff is very attentive, kind and friendly. We really enjoyed staying a few days in this perfect hotel.

Stayed in April 2025

Amazing service, beautiful rooms, clean, great service, excellent location.

Stayed in April 2025

The hotel is 10/10, the location is 10/10 but the service is on a whole other level. Extremely personable but professional. Best experience we’ve ever had.

Stayed in April 2025

Nothing not yo like

We were celebrating my mam's 90 th birthday.All the staff amazing . helpful friendly.Beutiful rooms .

Stayed in March 2025

My one complaint would be about the beds. It’s a small hotel so to accommodate different room configurations they join twin beds together w a bed joiner. This isn’t a problem but they need to do a better job of covering that strip. Trust me I had zero problems sleeping. I hesitate to even include this as it’s picky. I’m sure they would have fixed that issue had I brought it to their attention. I will 100% return.

100 Princes st is a gem! It is absolutely beautiful. The staff is extraordinary. It belongs in the 9.5-10 category. We stayed 5 days and I didn’t want to leave, they were so accommodating and just lovely. There are so many small and large luxuries. Please order a whisky sour from the beautiful bar on your way to dinner, it is the best! I would not stay anywhere else in Edinburgh

Stayed in March 2025

Food and drinks pricebe very expensive

Like the decor plus the staff very helpful willing to make your stay enjoyable.

Stayed in March 2025

The greeting to the leaving was probably the best experience at a hotel I have ever had The place was a total beaut Every single aspect was carefully laid out and every whim catered for Staff are just legendary every single one of them

Stayed in March 2025

Perfect location. The hotel is beautiful and the staff were amazing. They did everything for us and we were so friendly and helpful.

Stayed in March 2025

Nothing this hotel was exceptional!

Service was exceptional and the quality of amenities in the room was high quality.

Stayed in March 2025

Everything. The rooms are so comfortable, location is perfect- almost everything in walking distance, and the service is amazing! The staff are fantastic, hospitality at its finest.

Stayed in February 2025

The fact that I left.

Loved everything, the staff, the room, the food, the heated bathroom. The location is superb in between the old town and Newtown. Beautiful, will definitely come again!

Stayed in February 2025

The staff were amazing, attentive, also made us feel super comfortable.

Stayed in February 2025

Nothing

Great staff, 1st class. I liked everything

Stayed in February 2025

Nothing

Fantastic engaging staff who are genuinely interested in their guests and invested in their jobs. Next level service . Very comfortable and luxurious especially the Wallace Room . Bedrooms while a tad compact ( the hotel is a townhouse) are super comfortable and cosy . Beautiful interiors and super relaxing . We loved it .

Stayed in February 2025

our only criticism was the tables at which breakfast was served - we could not sit up to s was so low and unable to put feet under table because of the design and was very uncomfortable to eat a meal I asked to be moved but could not be offered an alternative - given the very high quality of the hotel and the excellent staff this was disappointing and should be addressed.

staff were exceptionally polite attentive and kind

Stayed in February 2025

Nothing

Everything … it was phenomenal

Stayed in February 2025