Recensioni su Oban Bay Hotel 4 stelle

Thank you for sharing your feedback. We’re very sorry to hear about your parking experience and the fine you received. We want to let you know that we provide clear instructions for both our paid valet parking service and our complimentary parking, both in our booking confirmation emails and again at check in, as we want to ensure our guests have a smooth arrival and stay. Our paid valet parking is an option, but the free public parking is available for all guests, and we always encourage its use to avoid on-street charges and the risk of fines. We understand how frustrating extra charges can be, and we wish you had been able to take advantage of our on-site parking. If you have any questions about parking during a future visit, please don’t hesitate to ask our team at reception—we’re always happy to help! Kindest Regards, Abbie Dracea Front Office Manager

Thank you for sharing your feedback. We’re very sorry to hear about your parking experience and the fine you received. We want to let you know that we provide clear instructions for both our paid valet parking service and our complimentary … Mostra altro

Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our seaside location, harbour views, and breakfast! We’re sorry to learn that you found the mattress and room size less comfortable than you expected. You reserved one of our 'Petite Double Rooms' – these are our most compact rooms and are described as ‘petite’ both in name and in our descriptions, to help guests make informed choices. For future visits, we also offer larger room options that provide more space, so we’re confident we can better meet your comfort needs. We hope to welcome you again and would be happy to recommend a room tailored to your preferences. If you have any questions or need assistance with your booking, our team is always here to help! Kindest Regards, Abbie Dracea Front Office Manager Kindest Regards, Abbie Dracea Front Office Manager

Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our seaside location, harbour views, and breakfast! We’re sorry to learn that you found the mattress and room size less comfortable than you expected.… Mostra altro

Thank you so much for your review, we're extremely pleased you enjoyed your stay with us and appreciate your comments regarding the extra bed, unfortunately our z-beds are only suitable for small children, the only triple rooms we have available are our Junior Suites. I'm so sorry these were fully booked during your stay. I truly hope to welcome you back again in the future. Kindest Regards, Abbie Dracea Front Office Manager

Thank you so much for your review, we're extremely pleased you enjoyed your stay with us and appreciate your comments regarding the extra bed, unfortunately our z-beds are only suitable for small children, the only triple rooms we have … Mostra altro

Thank you for sharing your feedback with us. We apologize for the issues you experienced during your stay. Please note that we provide hairdryers in the dresser drawer, specifically in a black bag labeled 'hairdryer'. We regret any oversight in communicating this to you. We take cleanliness seriously, and we will address the concerns raised to ensure a more pleasant stay for our guests. We appreciate your comments, and we hope to have the opportunity to welcome you back for an improved experience. Kindest regards, Abbie Dracea Front Office Manager

Thank you for sharing your feedback with us. We apologize for the issues you experienced during your stay. Please note that we provide hairdryers in the dresser drawer, specifically in a black bag labeled 'hairdryer'. We regret any … Mostra altro

Dear Simone, Thank you for taking the time to share your recent experience at our hotel. We are glad to hear that you appreciated our location. However, we are genuinely sorry to hear about the other aspects of your stay. Your comfort and satisfaction are our top priorities, and we regret that we fell short on this occasion. The issues you highlighted regarding the room size, cleanliness of the sheets, and the unavailability of staff are concerning. Here's how we plan to address them: Concerning room size, we provide a variety of rooms in differing sizes. On your next visit, we would be delighted to assist you in choosing a room that perfectly suits your requirements. Regarding the cleanliness, your feedback has been passed to our Head Housekeeper who is deeply disappointed. This matter will be addressed and our housekeeping protocols will be reinforced to ensure immaculate preparations for all our guests. Pertaining to the check-in process, I sincerely apologize that no one was available to assist you immediately. We strive to ensure our team is always present and ready to assist guests. Regrettably, they were occupied with assisting another guest with their luggage at that time. We value your feedback as it aids us in improving our services and ensuring a superior experience for our guests. We hope you will afford us another opportunity to serve you in the future. Kindest regards, Abbie Dracea Front Office Manager

Dear Simone, Thank you for taking the time to share your recent experience at our hotel. We are glad to hear that you appreciated our location. However, we are genuinely sorry to hear about the other aspects of your stay. Your comfort and… Mostra altro

Hi Laura, I'm so disappointed to read your review and I have brought this straight to my head housekeepers attention! Unfortunately we have had no notes or feedback from you during your stay, we would have definitely resolved this straight away for you! I am unsure what you mean regarding the bathroom kit, we provide shampoo, conditioner and body wash in all of our bedrooms. Thanks for your feedback, I hope you enjoyed the rest of your Scotland trip.

Hi Laura, I'm so disappointed to read your review and I have brought this straight to my head housekeepers attention! Unfortunately we have had no notes or feedback from you during your stay, we would have definitely resolved this stra… Mostra altro