Just a few bits really when I made the bed in the morning there was stains on the bottom sheet looked a bit like mould, the net curtains were very dirty and the main curtains had come off the track and hanging down. The smell on the stairs and corridor was a bit musty, ok in the room though.

Great size room, it was a family room but I didn’t like the fact the spare bed was made up it took a lot of space up in the room but everything else was pretty good. Tea and coffee supplies were excellent. Bathroom was very clean and modern but only a waterfall shower which are not great if you don’t want to wash your hair and don’t have a shower cap.

Stayed in September 2025

Taps in the gents public ( bar ) toilets were loose. There wasn't any hand soap in the ladies public toilet. In both dispensers. Apart from that the bar area and eating area were clean and well presented . Food was great value for money.

The room was clean and the location was brilliant. You could walk into the town...took 20 mins. Ample parking. Staff were pleasant.

Stayed in September 2025

Nothing

Perfect location reasonably priced

Stayed in July 2025

Poor shower, mould in bathroom

Friendly staff , good location and value for money

Stayed in September 2025

They is nothing we didn't like.

The staff are very pleasant. On arrival we had an issue with our bedroom door and they fixed it immediately. We had a evening meal and breakfast a couple of mornings it was delicious. The room is clean and you get toiletries. We had an excellent stay. Also there's a big free car park . Just a short walk into Chester about 10 minutes

Stayed in August 2025

TV was not working, we were with friends and all 4 rooms had no TV. On a night we have a loud humming noise all night we were told there had a problem with a fan and would sort it but both nights were the same. So not alot of sleep. Breakfast could off be a lot better. Bread 3 slices to cover the full hotel. Kept asking for plates and bowls. Breakfast was just not good enough. A domestic toaster is not good enough for a hotel.

Staff was good, room was nice and big.

Stayed in August 2025

Location was good, excellent cleanliness and comfortable bed

Stayed in August 2025

Had restaurant down stairs

Stayed in August 2025

Football,football,football:)

The bedroom was large and clean. there was the choice of bath or shower or both:) There was a good selection for breakfast. There was food and drink available all day.

Stayed in August 2025

The inn is beautiful but it is on a busy main road. One could hear the loud traffic noise during the night.

Good facilities, plenty of tea and coffee provided. Clean bed sheets and towels. Loved the huge bathroom in the family room.

Stayed in August 2025

Small double bed and didn't have bed table on one end.and lamp was on headboard so kept banging my head .

Friendly, clean and food was nice.

Stayed in August 2025

Just could have done with small set of drawers in room!! Could hang clothes but nowhere to put other things such as underwear etc

The fact it was a Hungry Horse establishment, so, after having breakfast there after being out & about we ate & spent evening after having a drink

Stayed in August 2025

The bath in the room was small and tight, as a bigger woman (size 20) it was a tight squeeze and my husband who is 5ft 8 couldn't lay back without his feet over the end. The staff was very blunt, was told we could leave sandwiches in the fridge by the phone and then when we arrived we were told we couldn't. A small fridge would be ideal. I can only drink skimmed milk but the availability was semi skimmed or oat. For the price of the room, breakfast even confectionery breakfast (toast, cereal) should have been included.

I loved the size of the room, the way the housekeeping was brilliant at providing extra items such as tea, coffee, sugar and milk. The food was good and the kettle in the room was a bonus.

Stayed in August 2025

Breakfast service was a bit lacking with only 1 person around to serve.

Very comfy bed. Great service at Check In. Family room great with 2 seperate rooms.

Stayed in August 2025

Room was spacious and comfy. Staff were helpful. There was no noise from the pub jn the evening.

Stayed in August 2025

Being very warm, not having a fan or air conditioning in the room and unable to open the window.

Great location, easy to find. Staff were very helpful and friendly. The rooms were clean and modern

Stayed in August 2025

Mattresses very firm so struggled to get comfortable.

Good location,room quiet considering above the pub.Nice plentiful breakfast.Parking in pub car park .Refillable toiletries in bathroom a good idea.

Stayed in August 2025

More tea bags in the room.

Everything was excellent.

Stayed in August 2025

-

Excellent gluten free options

Stayed in August 2025

Waited 15 minutes to be checked in as there was nobody at the desk.

Nice spacious room

Stayed in July 2025

Nothing

Lovely room, very clean. Food was lovely and the staff were all helpful.

Stayed in August 2025

When the Bar is busy it can be difficult to find somewhere comfortable to sit.

The Oaklands is well placed for Chester and the surrounding area, the room was spacious and clean although elements of the room needed some attention, but this did not spoil the comfort. There is a wide food choice which is reasonably priced, the venue can get very busy, especially if there is a sporting event on TV, it would be wise to plan your evening. The staff are generally very friendly and helpful.

Stayed in July 2025

Bathroom a little tired and could do with a clean with mould spray.

Very pleasant staff and a good location for our visit. Excellent breakfast. Good parking at rear of property.

Stayed in August 2025

Beautiful old hotel, with accommodation upstairs in generous sized rooms. Terrific location, twenty minutes walk from the city centre. Plenty of off-street parking.

Stayed in August 2025