Effingham Road, Burstow, Horley, Surrey, Burstow, RH6 9RP, United Kingdom
#1 of 3 hotels in Burstow
Guests' ChoiceBased on 140 B&B reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.4
Facilities
9.7
Staff
9.8
Value for money
9.6
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 September 2025
Roger
United KingdomNone.
We love staying here, the hosts are very welcoming and the facilities our very good. There is a great choice for breakfast outside the accommodation, unfortunately we had a very early flight so did not anything that early. We are always amazed how quiet it is and tranquil it is when we stay.
Stayed in August 2025
Reviewed: 25 August 2025
Angeline
United KingdomVery comfortable and clean room with a lovely bathroom en-suite. Enjoyed sitting outside in the little courtyard area. Perfect for a one night stop over.
Stayed in August 2025
Reviewed: 5 August 2025
Marilyn
United KingdomBathroom needed a little more attention on cleaning
Everything you needed for a excellent stay before flying the next day from Gatwick.
Stayed in July 2025
Reviewed: 8 July 2025
Richard
United KingdomNothing not to like
Close to Gatwick and close to a nice pub too
Stayed in June 2025
Reviewed: 6 July 2025
Susan
United KingdomThe room and facilities were very clean and comfortable. The owner David was very friendly and helpful. The location was perfect for our stay, we were going to a wedding which was just a short drive away. There were good choices for breakfast, snacks and drinks available and lots of parking. I would definitely recommend this property and hope to visit again soon.
Stayed in July 2025
Reviewed: 23 June 2025
Jean
United KingdomDavid was extremely welcoming and helpful.The accommodation was very clean and comfortable. The selection of breakfast items was excellent, with lots of choice. It was also nice to be able to purchase soft drinks, snacks, and chocolate via an honesty box. We were even able to sit outside in the garden and enjoy the sunshine. We thoroughly enjoyed our stay and it is of course super convenient for Gatwick.
Stayed in June 2025
Reviewed: 8 June 2025
Roger
United KingdomNothing.
The location is very close to where we parked our car while we were on holiday. We arrived late and left early but the breakfast provide was excellent with a very good selection to choose from. We would have liked a longer stay and have booked to stay again later in the year. The room we stayed was a good size with very good en suite facilities. The bed was very comfortable. The room was set back from the road and it is surprisingly quiet considering it is so close to Gatwick airport. The off road parking is very good and it was close the room we stayed in.
Stayed in June 2025
Reviewed: 4 June 2025
Jen
United KingdomNothing
The room was lovely - everything you could want, and a bit more. The hist thought of everything, decorated nicely, very clean, and some great personal touches such as sweets by the bed, snacks, breakfast (including packed breakfast for my early flight), and a surprise snack bag for my drive home after he collected me from the airport. Fantastic for an overnight stay to make your airport flights stress free .
Stayed in May 2025
Reviewed: 25 May 2025
Christopher
United KingdomThe room was really warm and we couldn't open the windows enough to cool it down. There was no fan, and we didn't realise that the radiator was on full until the morning. We are used to sleeping in a cool space with open window, and I'm sure that if we had asked for a fan, one would have been provided, but it was the middle of the night by the time we realised that we were really hot, and the morning before we realised that the radiator was on. This is easily sorted and next time we stay, we will check the radiator and ask for a fan :)
Location was excellent and service wonderful. Everything was organised and spotless and hosts went out of their way to accommodate. I recommend this as a place to stay and would certainly stay there again.
Stayed in May 2025
Reviewed: 13 May 2025
Christopher
AustraliaGreat place to stay so many thoughtful little extras that you don’t find in other places. And just a short walk down the road to a lovely pub with great food.
Stayed in May 2025
Reviewed: 12 May 2025
Sandra
United KingdomThere were a few things which we would have liked to have had but which would not deter us from staying again. 1. We prefer firmer mattresses 2. Those who used the main bathroom/shower room commented that it would have been better if there was a blind over the window as they felt a bit exposed, especially at night and a bathroom stool/cabinet would have been helpful to put things on
This was a lovely property , conveniently located for the Cathedral, where we attended a wedding and convenient for all the shops and restaurants in the town. Parking was next to the property and easy. The property is very cute and cosy and the furnishings and fittings were of a very high quality. The quality of the sheets, bedding and towels were excellent and everything was very clean. It was lovely to have the small sitting room and the kitchen had everything we needed for a short stay. We would happily stay again.
Stayed in February 2025
Reviewed: 21 April 2025
Catherine
United KingdomCould do with a little decor freshening up.
Comfortable bed, nice little outside space. Good help yourself breakfast. Quiet room.
Stayed in April 2025
Reviewed: 17 February 2025
Stanley
United KingdomAbsolutely nothing could have been better
Everything. The owners are very welcoming and the facilities top notch. The lodge is very convenient for Gatwick Airport and transport arrangements to/from the airport are without fault. A pleasant bonus is a goodie bag in the car on returning. Contains snacks a a bottle of water. This is the 2nd time staying at Oak Tree Lodge and it is now firmly my choice when flying from Gatwick.
Stayed in January 2025
Reviewed: 19 December 2024
David
United KingdomVentilation could be better in bedrooms as windows were wet with condensation,but not a great worry when the room was spotless.
Personable service and extreme efficiency in dropping off and pick up from airport,plus car stored safely within a compound next to accomodation.They provided a very nice packed breakfast for us to eat at the airport and also bottles of water in our car when we returned. Little things like this make a difference.
Stayed in November 2024
Reviewed: 12 December 2024
Adam
United KingdomNowt
Everything
Stayed in October 2024
Reviewed: 9 December 2024
Roger
United KingdomNothing.
The property had ample parking, it was away from the road, so it was quiet. The breakfast selection was very good. The bed was very comfortable, it was nice to have two seats to relax in after a very long drive from Heathrow.
Stayed in December 2024
Reviewed: 19 November 2024
Joy
United KingdomNothing to not like - place is lovely! Maybe option of cafetière coffee rather than instant would have been nice but that's just being fussy!
Room & ensuite was lovely, clean and spacious. Hosts have thought of everything you might need; hot water bottles, water, snacks. You can buy items you might have forgotten. Really good continental breakfast. Lovely comfy bed. Would go back and can wholeheartedly recommend.
Stayed in November 2024
Reviewed: 15 November 2024
Elaine
United KingdomLocation was perfect
Stayed in November 2024
Reviewed: 29 October 2024
Tony
United KingdomNot particularly important but maybe the bathroom could be re-grouted, but hardly worth mentioning.
We had an early flight, David prepared a b'breakfast to go' with consideration for what airlines would accept. Very thoughtful.
Stayed in October 2024
Reviewed: 22 October 2024
Jim
United KingdomNothing
Great location, clean comfortable, accessible, every possible need was catered for, delicious breakfast and plenty to choose from. Brilliant hosts, David was very friendly and couldn’t do enough for us. Very happy that we found this place.
Stayed in October 2024
Reviewed: 8 October 2024
Sara
United KingdomSecond time we have stayed. Personally I would like a collapsible table in the room to make eating breakfast easier. For two people the small table by the arm chairs is a little low and small. The desk is taken up with tea and coffee making gear. The decor is good but the skirting boards could do with a good recondition to make them look a higher standard- wall paint on some. There are areas of black mould in the shower room. These a small criticisms but would raise my rating from good to excellent.
Location to Gatwick. Quiet and good parking. Comfortable bed. Welcoming owners. Good breakfast. Extra bathroom supplies for guests who may have forgotten things. Clean towels and bedding.
Stayed in October 2024
Reviewed: 8 October 2024
Cindy
CanadaThe only think I didn't like was the location, but that can't be helped. We needed to be there close to the hotel where the competition was but it was a short enough distance to Gatwick airport and to where we needed to be.
The location is in the middle of nowhere, but it was close to where we needed to be. In between the rooms is a counter top with lots of breakfast selections of cereal, toast, chips, muffins, snacks. There is also a mini fridge with drinks like milk, butter, juices, carbonated drinks for a fee. I am severely lactose intolerant and David had prepared lactose free milk which was delicious and vegan butter which was so kind and considerate. I loved everything about the place. David and Richard went out of their way to get me things that I needed and couldn't get due to lack of transportation and time constraints. It is newly renovated and kept very clean; made you feel like you were at a hotel but a nice comfy cozy hotel. There was a personable touch and we were always treated warmly. The pillows and blankets and mattress were just right as well. I would definitely book to stay here again.
Stayed in September 2024
Reviewed: 7 October 2024
Daniel
United KingdomNothing to complain about, really enjoyed my stay.
The room had a modern but rustic feel at the same time. David the owner was friendly and informative. Breakfast was lovely, was a help yourself set up. David acknowledges that the phone signal in the area is next to zero, so has great WiFi to make up for it. Bathroom was done up to a good standard too, towels provided too. If I was in the area again I would book.
Stayed in October 2024
Reviewed: 28 September 2024
Angela
United KingdomNa
All of it
Stayed in September 2024
Bournemouth, UK
Svendborg, Denmark
Bethany, USA
Galissas, Greece
Saint-Tropez, France
Masachapa, Nicaragua
Potos, Greece
Civitavecchia, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content